Dear Ms. Ariyana, Thank you for choosing Faveplus Hotel Banjarbaru as your accommodation choice during your stay in Banjarbaru and thank you for taking the time to leave us a positive review. We are very pleased to receive your rating as it is a testament to the great experience you had with our hotel. We are very honored to have you as our guest. We have shared your rating with all our staff so that they will feel proud to make your stay a memorable one. However, if there is any area that we need to improve, please do let us know. We believe that the comfort of all our guests is the key to our success in this industry. Thank you once again for the rating and we hope to have the pleasure of welcoming you back again. Sincerely, Fahmi A. Front Office Manager