Overall Ratings & Reviews THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Very satisfied with this hotel, especially for me on vacation with 3 teenagers... Really comfortable. Spacious, clean rooms. There are 2 bedrooms and 2 bathrooms.

Nice building overall , but elevator very slow and very crowder from 4 elevator only 2 working

When I go to KL I always stay here

Overall staying at the face suites was very satisfying. If i visit Kl again, i. Will efinetely stay here again.

Our 5-night stay in a two-bedroom unit was pleasant. The breakfast menu was great, the room was neat and clean, and the location in the city center made it easy to access everywhere. The infinity pool and its view from the skydeck were awesome. Overall, it was a pleasant experience.

The check in was smooth. You must paid Tourism visa/night/room. Security Deposit RM300. The Room very spacious of 2bedrooms suite for family of 4 as we have teens but only 1 spacious shower room with toilet 🚽 inside 😅 plus an automatic open front washing machine. The AC seems bit old not that 🆒 enough 😴 they should do maintenance on that. Make up room are every day just put the tag on your door. As you heading out or checking out, be aware that the lift will take "some time" to go up and down for a high building so it may take a while. The lift is quite big but it has No AC so you might get steamed 🥵 if too much people at the same time. There's Sky bar & lounge on the 51st fl. together with facilities. Hotel Location is near to 🚆 station Bukit Nanas. Walking distance from KLCC and the beautiful park as well Suria KLCC Mall . The property area has two type of hotels Face Suite and Face Style which is way more crowded and always full of people around the lobby as well e-hailing pick up or drop. Face suite is kinda bit lesser but still a bussy and a lively lobby. On the check out if you paid cash you will get your money back immediately. So it was worth the value and hope the AC getting cooler 😎.

I stayed here for 7 days and love how spacious the room is. But the downside would be the lift as it'll take forever to wait. But overall I love my stay here.

The hotel is very good, clean. The room is very big.

the suites was great. the food still have room to improved. sky deck view n the view from the room was amazing 😍 over all love to stay there

service and facility was excellent. food still have room to improve. love the view from the room. the view on the sky deck was amazing

This is the best place. Next time we will book this hotel again 👍

Got charged RM200 without any explanation. I was in a hurry to airport while checking out and my deposit was cut RM200 without the employee explaining anything to me

very pleasant, close to everywhere, lots of places to eat around the hotel, clean hotel, clean bedroom, complete with daily necessities, feels like home, highly recommended

The staff is very friendly, the room is clean and fragrant, highly recommended for a long staycation.

The room is big, clean, and comfort for family trip. I booked the room for 4 people and it has 2 bathrooms inside. The room facilities so helpful such as washing machine, kitchen, iron and table, and dining table. However, maybe the hotel managment can make various breakfast recipe as I was bored to eat same menu in 4 days.

One of the options for a place to stay with friends in KL

Disappointed, honestly booked a hotel face interested because you can take photos at the pool with a view of the twin towers. But not seen and not given permission to enter even though 1 management.

Rooms are spacious, equipped with washing machine, full set dining equipment, electrical stove and refrigerator. It's really recommend if you plan a trip to KL with your family. Location itself close to KLCC area, accesability from and to the hotel is very easy with a lot of transportation mode option. Offcourse, I'll make a reservation again in this hotel if have a trip to KL

so closed to landmark KL Twin Tower Petronas & KL Tower (you can walk to get there)..i got room with view direct to KL Tower..but view for Twin Tower Petronas not clear enough due to block by new building (The Face Style)..if you at Sky Top Pool (level 51) you can see partially Twin Tower Petronas..if you have more budget.. I suggest to take the new building (The FACE Style if i not wrong), the view so clear to both Twin Tower Petronas & KL Tower. but all average was satisfyingly..big room with 2 bedroom, kitchen set, wash machine..so accommodate my family (2 adults and 3 children)..housekeeping cleans daily even I not request or hanging tag (Make up room)

Enjoyable, spacious, comfortable holiday with family can be more relaxing like at home... children can play freely