Overall Ratings & Reviews Bess Resort and Waterpark

Wow, it was amazing staying here, the place is not far from Surabaya. For the pocket-friendly price, it's a good place to stay, even though I didn't include breakfast, my kids were also very happy, because there are many play areas (swimming, playing slides, you can rent mini offroad cars and electric bikes) it's suitable for those with small children to stay here, hopefully we can stay here again another time, thank you

First time stay at this hotel with affordable price but with amazing view, good ambience, have spacious room.. suitable for family escape.. 👌🏼🤩

The food is top-notch. Perfect for a staycation. ATVs and electric bikes are available. A suggestion for Bess Resort is to add other entertainment options.

Got an upgraded room, the view is great, suitable for healing with family

Very nice, nice place to stay

an interesting and comfortable place to relax with family.

Friendly service, smooth CICO, ample parking even though it's outdoors, the room was quite clean, and the view and air were very good. We didn't try the hotel food. However, the downsides were the mattress and pillows weren't optimal, being too soft, the towels a bit dull, the room wasn't soundproof, and the bathroom lighting was a bit dark.

The atmosphere is very suitable for families, the view is cool

friendly service from every staff

Good atmosphere, beautiful, clean and cool

The air is cool, the bathroom cleanliness is lacking.

bess hotel is the best! the food is worth to try, the view is green and the best hospitality is excellent!

second time staying here, last time was in 2014. comfortable place, easy access, clean room, good food variety but there is a small complaint about the corn soup, the corn is a bit hard

Many cool photo spots. The atmosphere is beautiful. If you take the rice field view / cottage, there is a balcony, very recommended for a staycation because the view makes you relax plus the air is fresh. Very family friendly, there is a playground + waterpark that can be accessed not far from the room. Nice place to stay. 👍🏻✨️

Actually everything is okay, no problem, the kids are also happy. Until the evening, it seems like there are a lot of rats on the roof. So they run around, and it's really noisy, I don't know if it's rats or cats. What's certain is that it's really noisy, my husband and I can't sleep because we keep getting shocked. Please pay attention again. I've complained to the receptionist when checking out, but they just smiled, no apology for the inconvenience. When I asked for a room change that doesn't have a twin bed, they also answered that our room is currently full 😅 even though it's really quiet. Just be honest, sorry the room you paid for can't be changed or what other reasons, it's better to be honest, sir. In conclusion, the sense of hospitality is lacking. That's all.

The room is not very clean, the food is okay.

The atmosphere is cool and beautiful, suitable for families with small children, the poll is also good.

atmosphere, location, breakfast and service are all okay. what needs to be considered is the water drainage, both the sink and the bathroom are a bit blocked. then for the towels provided and the refrigerator smells 🙏🏻 I didn't ask for a room change because it was already night & the kids were tired. maybe it could be paid more attention. thank you 👍🏻😊

Nice view, room has been renovated.

Fun....For family & kids for various activities Arriving at night.. fast check-in process, very comfortable rest. Rent 2 rooms side by side, in the morning worship outside the area which is quite far from the resort. Cool room view of waterpark, river, rice fields, & mountains Very diverse and delicious breakfast including briyani and goat curry. However, for children, you have to pay another 50%. Many activities for children to swim and play in the water at the waterpark, ATV, or just walk around the hotel, and it turns out there is also a coloring competition for children In terms of price, it is quite cheap for a hotel of its class, but the location is around a housing complex, hopefully in the future there will be a mosque close to the inn.