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8,7

Very Good

From 15.049 reviews

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Cleanliness

8,9

Room Comfort

8,8

Meal

8,7

Location

8,8

Service and Facilites

8,8

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Bedroom (257)

Staff Friendliness (251)

Room Space (241)

Variety (230)

Bathroom (229)

Ambiance (221)

Distance to City Center (216)

Taste (214)

Accessibility (211)

Hotel Area (204)

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Traveler Reviews Aston Pasteur

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Customer reviews

I***n

10,0

/10

Reviewed 7 day(s) ago

The room is clean and fragrant. The staff is friendly.

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Harun A. R.

Staycation

8,5

/10

Reviewed 7 day(s) ago

The staff is very friendly, the food is delicious 👍

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Harun A. R.

Staycation

8,5

/10

Reviewed 7 day(s) ago

The staff is very friendly, the food is delicious 👍

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Wicha Y.

Staycation

10,0

/10

Reviewed 1 week(s) ago

Okay, the Aston Hotel is the best, from the bedroom, bathroom, staff service, to breakfast, it's delicious, comfortable, clean👍

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T***r

Staycation

9,4

/10

Reviewed 1 week(s) ago

I've stayed at Aston Pasteur many times because of its strategic location and family-friendly environment. The food is delicious, and the staff is friendly. We always stay here whenever we get the chance.

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S***o

10,0

/10

Reviewed 1 week(s) ago

I always stay at Aston Pasteur. Besides its proximity to everything, the hotel is clean, the rooms are spacious, the restaurant is large enough to avoid queues, and the food is plentiful. Check-in and check-out are quick. Highly recommended for business and leisure travelers to Bandung.

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T***a

Business

9,4

/10

Reviewed 2 week(s) ago

Located close to the Pasteur toll gate, the rooms are clean and comfortable.

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F***r

Leisure

8,7

/10

Reviewed 2 week(s) ago

already twice here, and always misfunctional key card and need to go down and ask the receptionist rechecked

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Winda Y.

Staycation

10,0

/10

Reviewed 2 week(s) ago

My kids had a first time staying overnight, and they were all so happy they didn't want to leave. Thank you, Aston Pasteur👍🏼👍🏼

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Henny M.

Leisure

8,8

/10

Reviewed 2 week(s) ago

Strategic location, comfortable and clean beds, and a varied and delicious breakfast. Recommended for family and friends.

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DENNY M. M.

Leisure

9,4

/10

Reviewed 2 week(s) ago

Strategic location, comfortable, quiet, and luxurious. The swimming pool is nice, but I wish it had warm water available every day.

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A***n

Leisure

10,0

/10

Reviewed 2 week(s) ago

Very pleasant, easy access, friendly staff, comfortable rooms, delicious and varied food. However, there is a drawback: the elevator is narrow.

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M***a

Business

10,0

/10

Reviewed 2 week(s) ago

Room as requested, good & fast service, food ok.

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I***a

9,7

/10

Reviewed 2 week(s) ago

I stayed overnight because it's close to the Pasteur toll road, making it easy to access. Plus, there's a fairly large swimming pool and sauna. The great thing is that the pool is open until 8 PM, perfect for those who aren't morning people. The food is delicious, the staff is very friendly, and the rooms are spacious and soundproof.

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S***a

Leisure

10,0

/10

Reviewed 3 week(s) ago

Hotel parking has to be in a different building and requires walking to the hotel with lots of luggage, which is a hassle. Try improving the parking access so it's not in a different building. The food is all delicious and the prices are affordable.

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Accommodation's Reply

25 Jul 2025

Dear valued guest, Thank you for your excellent rating and constructive review. We apologize for any inconvenience caused by the separate parking area from the main building. Your feedback is greatly appreciated and will be taken into consideration by management for future improvements. We are also pleased to hear that our food and prices have met your expectations. We look forward to your next visit with even better service. Warm regards, Rennie Sandia, General Manager, Aston Pasteur Bandung.

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T***a

8,5

/10

Reviewed 3 week(s) ago

Room facilities should be given more attention to their readiness

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Accommodation's Reply

25 Jul 2025

Dear valued guest, Thank you for choosing Aston Pasteur Bandung and for your review and rating. We apologize for any shortcomings in the room facilities during your stay. This feedback is very important to us and we will immediately evaluate it with the relevant team to ensure a similar incident does not happen again. We look forward to welcoming you back with an even better experience. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung

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C***a

10,0

/10

Reviewed 3 week(s) ago

Very friendly & kind, I request a free birthday treat for my husband 🥰🤍 thank you

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Accommodation's Reply

25 Jul 2025

Dear valued guest, Thank you so much for your review and perfect rating! We are so happy to know that you and your husband enjoyed the special moment with us, especially the little surprise for your beloved husband's birthday. Our entire team, including those who prepared the birthday treats, were very happy to be a part of your happiness. See you again on your next visit, we are ready to welcome you and your family with our best service. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

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T***a

Business

10,0

/10

Reviewed 3 week(s) ago

The staff was friendly and very accommodating! Very helpful and cleanliness in the room is a 5-star 👍🏻

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Accommodation's Reply

25 Jul 2025

Dear Valued Guest, Thank you for your perfect score and kind words! We are truly delighted to hear that you enjoyed your stay, especially our staff's friendliness and the cleanliness of the room. Your compliments mean a lot to us, and we will make sure to share them with the entire team. We hope to welcome you back to ASTON Pasteur Bandung soon whether for business or leisure! Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung

R***e

Staycation

8,2

/10

Reviewed 3 week(s) ago

So far it was good, but please improve the cleanliness

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Accommodation's Reply

25 Jul 2025

Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re glad to know that overall your stay was good. However, we truly regret to hear that the cleanliness did not meet your expectations. Please rest assured that we are addressing this with our housekeeping team for immediate improvement. Your feedback is valuable, and we hope to have the opportunity to welcome you again for an even better stay. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung

L***r

Leisure

9,1

/10

Reviewed 3 week(s) ago

comfortable, will come back to stay here again

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Accommodation's Reply

25 Jul 2025

Dear valued guest, Thank you very much for your positive review! We are delighted to know that you enjoyed your stay and plan to return. We look forward to welcoming you back on your next visit, and we look forward to welcoming you back with our best service. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung

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Overall Ratings & Reviews Aston Pasteur

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