Dear Sir/Madam, Thank you for taking the time to share your review about us. The feedback and suggestions from all our guests are very valuable to us so that we can continuously improve our service. We apologize for any inconvenience you experienced while staying at our hotel. We have conveyed this and coordinated with the relevant departments. We hope to provide better service to you in the future. Once again, we apologize for any inconvenience caused, and we thank you for your attention. Best regards, Management. Lafayette Boutique Hotel Yogyakarta