8,0
Very Good
From 2.470 reviews
Provided by travelers on
Cleanliness

7,7

Room Comfort

7,8

Meal

7,7

Location

8,2

Service and Facilites

7,9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Avilla Residence

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 49 week(s) ago
The room is dirty, there are many stains on almost all the walls, the mattress is hard, the pillows are thin, there are mosquitoes, and geckos too. Overall it needs to be fixed again.
Translated by Google Icon
See original
Find this review helpful?
d***n
icon-Business
Business
icon-origin-TRAVELOKA
5,4
/10
Reviewed 50 week(s) ago
So dirty, not manage well interior, terrible smell, purchased for 2 nights, but just stay 1 night only because of dirtiness.
Find this review helpful?
Profile Picture
Nikmatin N.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 75 week(s) ago
Kamar mandi kotor seperti lama sekali tdak di bersihkan AC nya berisik sampai ssh tidur.
Find this review helpful?
Teguh
icon-origin-TRAVELOKA
4,8
/10
Reviewed 78 week(s) ago
Saya tidak pernah membuat reservasi ini dan tiba-tiba muncul di email saya. Ada apa?
Find this review helpful?
Eva C.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 78 week(s) ago
Bagus. Cocok untuk yang transit. Atau backpacker. Dapat fasilitas sabun mandi shampoo dan handuk. Air mineral 300 ml 2 pcs. Tapi tersedia galon di lorong. Bagus untuk harga segitu. Deket tempat makan. Ada liftnya juga
Find this review helpful?
Graciads
icon-origin-TRAVELOKA
5,5
/10
Reviewed 80 week(s) ago
Dapet kamar kotor banget, toilet bau banyak keraknya. Kayanya kamarnya gapernah dibersihkan karena gapernah dipakai. Bangunan lama sih tp harusnya ga cuma luarnya tapi juga dalemnya dibersihkan. Handuk bau juga. Tapi petugas ramah-ramah. Thanks.
2 people find it helpful
Mulyadi T.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 82 week(s) ago
Bantal, kasur, seprei, selimut kotor semua.
Find this review helpful?
Profile Picture
Novia P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 83 week(s) ago
Nyaman, bersih. Enjoy Mbak nya baik-baik banget🥰.
Find this review helpful?
panggalih r.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 83 week(s) ago
Hotelnya sangat kotor dan jorok. Begitu masuk ke koridor kamar sangat kotor dan di kamar saya 303 pun sangat kotor lembab toilet kamar mandi pun kotor. Saya langsung check out dan pindah hotel lain. Karyawannya cukup sopan namun yang tidak bisa ditolelir adalah kebersihan.
Find this review helpful?
Profile Picture
Raymond M. R.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 84 week(s) ago
Very not recommended hotel to stay.
Find this review helpful?
Edi F.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 84 week(s) ago
From the first time you entered the elevator it was really dirty. In a dim room. Spider web profit. Like a boarding house that has been abandoned for a long time. Afraid of sleeping alone.
Translated by Google Icon
See original
Find this review helpful?
Revi P. L.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 94 week(s) ago
Dirty dirty dirty. All sides are dirty. The bathroom is black, the floor too. There was rubbish behind the sink (toothbrushes, shampoo packaging, etc., all the furniture was dusty. The AC was broken, it kept dripping. Dirty towels, dirty blankets. Dirty champs. In the hotel hallway, the floor was also very dirty.
Translated by Google Icon
See original
Find this review helpful?
Teh O.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 104 week(s) ago
Jorok dan kotor kasur jelek banget banyak noda di sprei kasur.
1 people find it helpful
Jimmi W.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 106 week(s) ago
The room is dirty, under the bed all full of garbage, really not recommended. I want to upload a photo but I can't.
Translated by Google Icon
See original
Find this review helpful?
Tri R. A.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 107 week(s) ago
The location is actually strategic, only the hotel is not maintained and dirty. Management needs a lot of improvement.
Translated by Google Icon
See original
1 people find it helpful
shindy v.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 115 week(s) ago
Please pay attention to the cleanliness of the room, maybe the price is very affordable, but it doesn't give the impression of being indifferent like this.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Michael R. A.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 121 week(s) ago
Not clean and the mattress has lots of mites.
Translated by Google Icon
See original
1 people find it helpful
NIA F.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 124 week(s) ago
The rooms are not satisfactory, there is still a lot that needs to be fixed. Especially the cleanliness of the room.
Translated by Google Icon
See original
1 people find it helpful
Destriana H.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 136 week(s) ago
I'm disappointed with the receptionist ' s service, they're slow to meet my check-in needs. The room and the bathroom are so dirty. You can see dust everywhere. The toilet is like never been cleaned.
2 people find it helpful
Profile Picture
sisbiyan
icon-origin-TRAVELOKA
8,4
/10
Reviewed 139 week(s) ago
As for transit, it's actually okay. Or business trips. But for the family, I'm sorry, it's a bit lacking. Because it still needs improvement in several places such as the bathroom and bedroom. Maybe because of the impact of yesterday's pandemic which was empty for a while. So impressed a bit shabby. I think it needs a complete overhaul. So that the image of a clean and comfortable hotel can come back again. I've ordered 2 times here. The first one I tried for myself. The second one I ordered for my friend who is from out of town. Overall ok for transit. Let's improve the quality.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
21 Dec 2022
Thank you! Your review really helps us to improve better quality.
Translated by Google Icon
See original
Number of reviews per page
20
40