I booked from the Traveloka app at 10.30 and arrived at the hotel at 21.00 because the booking time was in Kuta, I was sure that I would just rest when I arrived at the hotel, but when I arrived the staff said that the room I booked was upgraded from a fan to an AC because of a system error, then he said there was an additional fee of 150k, down to 100k, in my opinion the reason was illogical, the system error was not my responsibility, I also didn't want to give additional money, I had an argument with the employee until I lost respect for the person, and after booking the hotel couldn't accept the booking confirmation, instead it was responded to by the Warta Sari Yogyakarta Hotel, please improve the management, especially the people who work at night, they are very disturbing, even though in the end I was given a room, there had to be a bad moment so it changed my assessment of this hotel,