Overall Ratings & Reviews Harper MT Haryono, Cawang by ASTON

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our service has been impressive and that we remain your top choice. Reviews like these motivate the entire team to continue providing the best service. We look forward to welcoming you back to Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono Jakarta

Dear Mrs. Dian, Thank you for taking the time to share your experience during your stay at Harper mt haryono Jakarta. We apologize for the inconvenience, especially regarding your room (605) which was not cleaned until the afternoon, and the quality and variety of breakfast that did not meet expectations. Regarding the room that was not cleaned until 2:30 PM: We have issued a warning and given direct instructions to the Housekeeping team. Long-term evaluation: We will strengthen the monitoring system for uncleaned rooms through our internal system and ensure regular checks by supervisors on each shift. Regarding the undercooked fried rice and the lack of variety in the menu: This clearly does not meet our food standards. We have conveyed this directly to the Kitchen team and the responsible Chef. Long-term evaluation: We will schedule refresher training for the kitchen team on food quality control, as well as implementing weekly menu rotations to ensure a more varied menu and a more enjoyable stay for guests staying more than one night. We also thank you for your very polite and constructive manner of communication. Your feedback is very important to us in our efforts to continuously improve. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Management. Harper MT Haryono Jakarta

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you enjoyed the hotel's tranquil atmosphere and its strategic location close to the city center. Feedback like this motivates us to continue maintaining the quality of service and comfort for all our guests. We look forward to your next visit at Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono Jakarta

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your positive review. We are pleased to know that our hotel's strategic location, particularly its proximity to Halim Airport, made your trip convenient. We hope to continue being your preferred choice when visiting Jakarta and look forward to your next visit. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Thank you for taking the time to share your experience during your stay at Harper mt haryono Jakarta. We appreciate your feedback regarding the lack of food variety and the ease of refilling drinks with the jugs provided in the dining area. Your review is very important to us in our efforts to improve the quality of service. Regarding the lack of food variety: We have forwarded this feedback to the F&B team for immediate follow-up. Long-term evaluation: We will rotate the breakfast menu regularly, including the addition of local and international specialties to ensure guests do not get bored, especially for those staying more than one night. In addition, we will conduct periodic internal surveys to determine guest preferences regarding the menu. Regarding refillable drinks with jugs: We are pleased to hear that this facility helped you enjoy your meal. Long-term evaluation: We will ensure that all drink dispensers and jugs are kept clean and fully stocked, and consider adding a variety of drinks such as infused water, hot tea, or light juices as complements. Once again, we thank you for your constructive feedback. We look forward to welcoming you back with even better service and experience in the future. Best regards, Management. Harper mt haryono Jakarta.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for recommending Harper mt haryono as your staycation option. We are delighted to know that you were satisfied with the cleanliness of the room and the variety and taste of the food we serve. Reviews like this are a great motivation for our entire team to continue providing a comfortable and memorable stay for every guest. We look forward to your next visit! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to provide a very comprehensive and constructive review. We are very pleased to know that you felt comfortable during your stay with us, with a cool room and a location that is easily accessible by public transportation. We also greatly appreciate your feedback regarding the condition of the security latch, bathroom lock, and the cleanliness of the restaurant area. In response to this, here are the follow-ups that we have and are doing: Security Latch & Bathroom Lock: Our engineering team has been assigned to conduct a thorough check and replace if necessary to ensure security and comfort are maintained in all rooms. Cleanliness of the Restaurant Area: We have increased the frequency of cleaning the restaurant area and reminded the housekeeping and F&B teams to always maintain cleanliness standards, especially during peak hours. TV Entertainment Options: We would like to inform you that our in-room TVs are now equipped with local broadcasts. To access it, please click the Streaming Video menu on the TV home screen, then select the local channel of your interest such as ANTV, SCTV, TransTV, and others. We hope this feature can add to your comfort during your stay. Your input is very valuable to us. Reviews like this are a great encouragement for us to continue improving the quality of service. We look forward to your next visit with an even more memorable experience at Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you very much for your comprehensive and positive review. We are very pleased to know that the easy check-in process, the friendliness of the receptionists, the cleanliness of the rooms, and the comfort of our facilities can provide a pleasant experience, especially for you and your family. We are also happy to know that the variety and taste of our food suits your taste—especially on the special moment of DKI Jakarta's Birthday, where you can enjoy our special dragon fruit juice. Your 9.5/10 rating is a great motivation for our entire team to continue to maintain and improve the quality of service. We greatly appreciate your recommendation and look forward to your next visit when you are in East Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper MT Haryono Jakarta! Thank you for your kind words. We’re truly delighted to know that our team’s helpfulness and friendliness made a positive impression during your stay. Your appreciation means a lot to us and will surely inspire our team to continue delivering excellent service. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Management Harper MT Haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your valuable experience with us. We are very pleased to know that you enjoyed the variety of food available, the easy access to the location integrated with LRT, and the friendly service from our team. Reviews like this are an encouragement for us to continue to maintain and improve the quality of our services. We look forward to your next visit for an even more enjoyable stay. See you again at Harper mt haryono Jakarta! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper MT Haryono Jakarta! Thank you for sharing your feedback with us. We’re pleased to know that your overall experience was positive. We also truly appreciate your input regarding the lighting in the room. Your comment has been noted, and we will review the brightness level to ensure a more comfortable environment for our guests, especially for those who need ample lighting. We look forward to welcoming you back soon with an even better experience. Warm regards, Management Harper MT Haryono – by ASTON

Dear Valued Guest, Warmest greetings from Harper mt haryono – Jakarta! Thank you for your positive review. We are very pleased to know that you enjoyed our food and were satisfied with the cleanliness of your room during your stay. Your reviews and recommendations are a motivation for us to continue to maintain the quality of service and guest comfort. We look forward to your next visit at Harper mt haryono. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono – Jakarta! Thank you for your positive review. We are glad to know that you are satisfied with our services, facilities, and stay experience. Regarding the access to the hotel which passes through a residential area, we understand that there is a unique sensation when entering the surrounding environment. However, we strive to maintain a calm, safe, and comfortable atmosphere until the lobby area. For the convenience of your next trip, our team will be happy to provide clearer directions from the toll gate or public transportation—please contact us anytime. We look forward to your next visit to Harper mt haryono, hopefully it will be even more memorable! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your positive review and recommendation. We are very pleased to know that you are satisfied with our strategic location, friendly staff, and easy early check-in. We are also pleased to know that our breakfast meets your expectations, both in terms of taste and variety. Reviews and support like this are a great motivation for our entire team to continue providing the best service. Your recommendation for guests looking for accommodation near LRT Station, Whoosh Cawang Station, or Halim Airport is highly appreciated. We look forward to welcoming you back to Harper mt haryono with a pleasant experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your appreciation. We are very pleased to know that the service from our staff gave you a satisfying impression. A short but positive review like this is the spirit for our entire team to continue to provide the best service to every guest. We hope to welcome you back to Harper mt haryono in the near future with an equally pleasant experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your experience during your stay at our hotel. We are glad to hear that you felt comfortable with the cleanliness and tidiness of the room, and enjoyed the taste of our breakfast. We apologize for the inconvenience you experienced with the AC upon your initial arrival. We also appreciate your feedback regarding the variety of breakfast menus. This will be our concern in the future to continue to improve the quality of service and facilities for the comfort of our guests. Hopefully we can welcome you back to Harper mt haryono with a more perfect experience in the future. Warm regards, Management. Harper mt haryono – by ASTON

Dear Sir/Madam, Warm greetings from Harper mt haryono Jakarta! Thank you for sharing your experience during your stay with us. We are pleased to know that our hotel’s location close to Cawang LRT Station provides convenience and comfort for you. Strategic access is indeed one of our advantages. We also greatly appreciate your feedback regarding the condition of the bathroom and your impression of our facilities. We apologize for the inconvenience you experienced. We will immediately follow up on this with the relevant team as part of our commitment to continuously improve the quality of service and comfort of facilities for all guests. Your review is very valuable to us, and we hope to have the opportunity to welcome you back with a better stay experience in the future. Warm regards, Management. Harper mt haryono – by ASTON