Overall Ratings & Reviews Msquare Hotel

Traveloka (1.007)
Other sources (20)
8,6
Very Good
From 1.007 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,5

Meal

8,4

Location

8,6

Service and Facilites

8,6

People often mention about Msquare Hotel
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Distance to City Center (24)
Staff Friendliness (24)
Bathroom (24)
Bedroom (23)
Taste (22)
Variety (22)
Check-in/out Time (21)
Ambiance (21)
Hotel Area (21)
Room Space (19)
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Traveler Reviews Msquare Hotel

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40
Customer reviews
F***h
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Transit
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10,0
/10
Reviewed 5 day(s) ago
The hotel staff is very good in providing service.
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F***h
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Transit
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helpful.
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F***h
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10,0
/10
Reviewed 2 week(s) ago
The staff was very helpful with the check-in process.
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F***h
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Transit
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10,0
/10
Reviewed 2 week(s) ago
The room is very comfortable, the staff is very friendly in serving.
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F***h
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Dedew S.
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10,0
/10
Reviewed 3 week(s) ago
Very satisfying for family stay
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F***h
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Transit
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10,0
/10
Reviewed 3 week(s) ago
The staff were very friendly and helpful during the check-in/check-out process.
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i***m
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The hotel is clean and the staff are friendly. For a small hotel, this is quite satisfying because it is strategically located in the city center so you can walk around to iconic spots in Palembang. If you explore the area around the hotel, you will find many delicious and authentic street foods. Near the hotel, a little way next to Methodist 2 Kindergarten, there is a red bean ice cart that is really delicious. Then continue to Jl. Kolonel Atmo, there are grilled pempek and otak otak cek ija which are delicious and large in size at a cheap price (compared to famous pempek like Candy, Vico, etc.). It was a pleasure staying here.
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F***h
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Transit
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10,0
/10
Reviewed 3 week(s) ago
The hotel staff was very helpful during the check-in and check-out process.
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Putra
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6,7
/10
Reviewed 4 week(s) ago
The food tastes terrible, the variety is very limited & only limited to 9 am for breakfast. Worse, the Wi-Fi doesn't work, the TV isn't a Smart TV, aka it's still old school. This hotel is like a budget hotel. The F.O service is also not good, especially the chubby girl who is about 150 cm tall, is already grumpy & not friendly at all. It was an unpleasant experience staying at this hotel.
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F***h
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Transit
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10,0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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F***y
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Business
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10,0
/10
Reviewed 6 week(s) ago
Clean rooms, comfortable and quiet atmosphere. Recommended.
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Accommodation's Reply
11 Aug 2026
It is our honour to receive such good compliment from Guest. We will keep doing our best to maintain the standard and quality. Your comfortable during stay is our important key point. Thank You
F***y
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and kind. Highly recommended.
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Accommodation's Reply
11 Aug 2026
Great to receive such feedback toward Hotel staff, Thank you, Please enjoy your discount over the counter for the next visit. Please quote TH10F408. Please note the discount only applicable for weekday stay period exclude public holiday.
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Nazarrudin
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Leisure
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10,0
/10
Reviewed 18 week(s) ago
Definitely recommend. I feel like I don't want to go home...
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Thank you, Mr. Nazarrudin. We are honored to have served you during your stay at M Square Hotel.
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Verified Traveler
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10,0
/10
Reviewed 22 week(s) ago
It's really cool... Awesome...
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Accommodation's Reply
20 Jun 2026
Thank you for your kind words. You are most welcome to return to M Square Hotel in the near future.
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Insan K.
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10,0
/10
Reviewed 24 week(s) ago
A comfortable budget hotel, close to restaurants and the Beringin mpek-mpek shop. It's a great walk and exercise if you're heading to the LRT.
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2 people find it helpful
Accommodation's Reply
29 Jun 2026
Thank you, Mr. Insan Kamil, for your feedback. May you and your family be blessed. We hope to welcome you back to Palembang again.
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Nazarrudin
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Leisure
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10,0
/10
Reviewed 24 week(s) ago
The hotel, its service and facilities are really great.
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Accommodation's Reply
11 Aug 2026
Thank you Mr Nazarrudin, we are honour to have you as our regular guest.
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Nazarrudin
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Leisure
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10,0
/10
Reviewed 24 week(s) ago
The hotel is strategically located in the city center. The staff are very friendly and family-friendly. The rooms and facilities are excellent.
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N***r
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Leisure
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8,8
/10
Reviewed 35 week(s) ago
It's quite close to town, just a short walk away.
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2 people find it helpful
William A.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 37 week(s) ago
The room is quite spacious and clean, and for the price it is quite affordable, and you also get breakfast, although there are not many choices, but the taste is quite good.
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