8,5
Very Good
From 897 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,4

Meal

8,3

Location

8,5

Service and Facilites

8,6

People often mention about Msquare Hotel
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Staff Friendliness (12)
Distance to City Center (11)
Bedroom (11)
Bathroom (11)
Hotel Area (11)
Variety (11)
Check-in/out Time (10)
Room Space (10)
Taste (10)
Wifi (9)
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Traveler Reviews Msquare Hotel

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40
Customer reviews
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful, even helping to look for lost items.
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N***n
icon-Leisure
Leisure
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10,0
/10
Reviewed 7 week(s) ago
It's really satisfying not to fly with the stars
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muhtar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
A highly recommended hotel for those with a limited budget, looking for a fairly comfortable hotel... Always be successful
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1 people find it helpful
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Sakinah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Sorry, didn't have time to take pictures, but it was worth it. Hopefully it can be a 3 plus star, 4 and so on. Be consistent. Thank you for allowing early check in, sorry for the inconvenience.
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1 people find it helpful
Oktavenus H. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Good and clean hotel. Really enjoyed when staying at the hotel.
2 people find it helpful
e***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
friendly hotel staff, comfortable hotel, suitable for 1 family
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1 people find it helpful
Accommodation's Reply
15 May 2025
Thank you. Hopefully we can serve you and your family again for your next visit to Palembang.
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 21 week(s) ago
The hotel is nice, clean, the food is delicious, the only downside is that the parking lot is lacking so when it's busy, parking isn't right in front of the hotel.
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
I stayed at this hotel once.
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
double bed turns out to be twin bed made into 1 bed
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2 people find it helpful
O***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 31 week(s) ago
The room is nice, the AC is cold, it's comfortable and clean.
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1 people find it helpful
Accommodation's Reply
15 Feb 2025
It was a pleasure to serve you while you were in Palembang. We hope to serve you again on your next visit to Palembang. Thank you.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
Based only on the information in the Application for the size of the room, we requested an extra bed and it was approved. But it turned out that the room was not that big. So it was uncomfortable with the extra bed, the room became messy. The officers were friendly and quite helpful. For a place to have breakfast, the atmosphere of the restaurant was quite comfortable. Although the breakfast food, the taste was not quite right on the tongue. The fried chicken was dry and hard.
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1 people find it helpful
Amson M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 36 week(s) ago
Overall it's ok, the cleanliness and quality of the towels are what you need to pay attention to.
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2 people find it helpful
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Okie w.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 36 week(s) ago
Very good with affordable price
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T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 39 week(s) ago
Good service. Very cool and very good. Friendly too. Keep it up
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1 people find it helpful
R***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 51 week(s) ago
Cheap but not cheap Anyway awesome Let's stay here safe😝😝😍🥰
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Accommodation's Reply
19 Sep 2024
Dear Mr Rahman, Thank you for your feedback. We are pleased that you have an enjoyable moment staying at M Square Hotel. Have a blessing day ahead,. ring ypur dtsy
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Nazarrudin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 53 week(s) ago
It was fun. Very well served and facilitated.
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1 people find it helpful
Accommodation's Reply
02 Sep 2024
Thank you Mr. Nazarrudin, it is a pleasure to provide comfort during your visit to Palembang.
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RASITO
icon-origin-TRAVELOKA
8,4
/10
Reviewed 60 week(s) ago
There is no toothbrush and the towels smell. Please improve.
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Irene T.
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Leisure
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10,0
/10
Reviewed 62 week(s) ago
Very helpful hotel stuffing and clean rooms.
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1 people find it helpful
E***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 66 week(s) ago
For a hotel room, it is very comfortable. The bed is soft, only the hot water is not on. Breakfast is delivered to the room.
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Sandi S. A. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 71 week(s) ago
Sesuai dengan harganya. Dan cukup bersih, sesuai untuk istirahat setelah lelah menikmati kota Palembang.
1 people find it helpful
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