8,0
Very Good
From 316 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

8,0

Meal

7,7

Location

7,9

Service and Facilites

8,0

People often mention about Hotel Bonero Residence
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Accessibility (6)
Bedroom (6)
Room Space (5)
Family Friendly (4)
Activity Option (4)
Ambiance (4)
Hotel Area (4)
Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
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Traveler Reviews Hotel Bonero Residence

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40
Customer reviews
r***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
The location is strategic, there are pick-up and drop-off facilities, the rooms are spacious, and for that price, you are quite satisfied staying there.
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Agus M.
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9,4
/10
Reviewed 2 week(s) ago
It's very comfortable to stay here, the facilities are complete.
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Darum S.
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Business
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7,3
/10
Reviewed 15 week(s) ago
The hotel was not proper. No hot water in the toilet shower. The bed was dirty. The swimming pool was very dirty. The toilet room was very dirty. The toilet swimming pool was so dirty.
1 people find it helpful
R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
Good, close to Indomaret and gas station and many food vendors in front of the hotel.
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1 people find it helpful
roy s.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 32 week(s) ago
Good place, strategic location
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a***g
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5,0
/10
Reviewed 32 week(s) ago
Scary, unclean and uncomfortable, smelly room
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A***a
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6,5
/10
Reviewed 42 week(s) ago
For the price it is quite affordable, the only minus is the flash WC which has little water.
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1 people find it helpful
Alfian F. L.
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5,6
/10
Reviewed 45 week(s) ago
The coffee cup is sticky and not washed, the room floor is dirty.
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1 people find it helpful
R***o
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6,5
/10
Reviewed 47 week(s) ago
Not comfortable, no elevator. And the AC is not cold enough.
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2 people find it helpful
Ridlo
icon-origin-TRAVELOKA
10,0
/10
Reviewed 48 week(s) ago
The room is quite spacious, clean with complete facilities.
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D***h
icon-Business
Business
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6,8
/10
Reviewed 49 week(s) ago
It's okay for an overnight stay, but the toilet smells of dead rats, the flush doesn't work. I complained to the receptionist when checking out, hopefully there will be improvements.
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7 people find it helpful
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Ebzan D. H. S.
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8,5
/10
Reviewed 60 week(s) ago
The AC is too noisy and not cold enough.
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1 people find it helpful
herdiyanto s.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 60 week(s) ago
Minus:-sampah botol tamu sebelumnya masih ada di bawah kasur.-lampu kamar ada yg tidak menyala.-sarapan terlambat diantar, beberapa kali telpon resepsionis sampai di datangi, baru diantar 30 menit kemudian. Plus:-kamar luas (deluxe double room)-air panas instan.-kolam renang dan sekitarnya bagus. Overall, puas tp bs ditingkatkan lagi.
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SITI N. A. D.
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6,0
/10
Reviewed 65 week(s) ago
Staf hotel receptionist yang shift malam tidak sopan & tidak bisa memberikan pelayanan yang baik. Hotel ini juga tidak memfasilitasi kendaraan untuk antar jemput. Saya hampir tertinggal kereta karena tidak ada nya armada dan tidak adanya solusi yang di berikan. Lebih baik hapus aja kalau memang tidak ada fasilitas kendaraan antar jemput, daripada oranglain mengira nya pembohong. Ini pun hotel nya sepi sangat sepi dan tidak rekomendasi untuk pelayanan nya.
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4 people find it helpful
Accommodation's Reply
22 May 2024
Greetings, Ma'am, we apologize for not being able to help you with everything you hoped for, considering that at 02.00 in the morning our drivers could not be contacted. With this, in the future we will improve our services so that they can help guests who need them. Regards.
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Indah E. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 68 week(s) ago
Kamarnya luas. Bed besar. Nyaman. Hotel lama tapi terawat meski ada sedikit kekurangan.
1 people find it helpful
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Tjahjadi D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 70 week(s) ago
Deluxe Room penataan bagus, AC dingin, tempatnya tenang, kebersihan kurang, shower air kecil, closed kurang deras airnya sehingga kotoran ga mau langsung turun, air kran wastafel kencang, breakfast enak sekalipun kotak an, tempat parkir kurang rindang, semoga ke depannya bisa lebih baik lagi. Terima kasih.
3 people find it helpful
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 70 week(s) ago
Dengan harga yang sangat terjangkau saya kira cukup enjoy dengan fasilitas yang ada.
2 people find it helpful
ERNA E. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 70 week(s) ago
Hotelnya ga ribet, kasurny juga uk nya besar, anak-anak happy next bakal nginep lagi🙂🙂
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Deni p. s.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 76 week(s) ago
AC tidak dingin sama sekali. Butuh Perhatian khusus.
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Siti M. K.
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9,4
/10
Reviewed 78 week(s) ago
Spacious room, friendly and good service.
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