8,2
Very Good
From 704 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,2

Meal

8,1

Location

8,5

Service and Facilites

8,3

People often mention about Kyriad Haka Makassar
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Staff Friendliness (18)
Ambiance (18)
Bedroom (18)
Distance to City Center (17)
Bathroom (17)
Room Space (16)
Hotel Area (14)
Surroundings (13)
Accessibility (13)
Soundproof (12)
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Traveler Reviews Kyriad Haka Makassar

Number of reviews per page
20
40
Customer reviews
S***I
icon-origin-TRAVELOKA
6,9
/10
Reviewed 6 week(s) ago
The price was steep for a hotel like this. But out of curiosity, I decided to give it a try. But I won't be coming back a second time. 🙏
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your review. We understand your disappointment regarding the facilities or service at our hotel. We apologize if our facilities or service did not fully meet your expectations. We will immediately follow up on this issue and consider upgrading our facilities and service speed. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities. Thank you for your attention and we look forward to welcoming you back to Kyriad Haka Makassar in the future. Best regards, Kyriad Haka Makassar
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NUR S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The rooms are spacious and clean at affordable prices, unfortunately I ordered 2 non-smoking rooms but got both smoking rooms.
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2 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mrs. Nur S. L, Warmest greetings from Kyriad Makassar Hotel! Thank you for your review. We are committed to continuously improving our guests’ stay experience, and your feedback is very helpful in that process. We look forward to welcoming you back to Kyriad Makassar Hotel and providing you with an even better experience in the future. Warmest regards, Kyriad Makassar Hotel
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the room is super spacious, clean, except the bathroom door is not very tight when closed. So far everything is good. Recommended. The place is also in the middle of the city, close to everywhere.
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you enjoyed your stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel
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Z***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Great, clean room, good service, cheap price
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you enjoyed your stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel
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F***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
The place is comfortable and nice, close to the city center. Maybe later for the family room type it will be equipped with a broom.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, Thank you for taking the time to leave a review. We are glad to know that you had a pleasant stay at Kyriad Haka Makassar! We look forward to serving you in the future. Best Regards. Kyriad Haka Makassar Hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
At check-in I submitted my ID card. My ID card was laminated. But when I returned, the lamination had come off. I should have asked for permission first if I wanted to remove the lamination to photocopy my ID card. Don't do that next time.
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, Please allow us to express our deepest apologies for the inconvenience you have experienced. Your feedback will be our best input to improve the quality of our services. We look forward to serving you better in the near future. Thank you very much for your attention to us. See you again at Kyriad Haka Makassar. Best Regards. Kyriad Hotel Makassar
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NURLITA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,6
/10
Reviewed 19 week(s) ago
Non-smoking room but the bedroom smells of cigarette smoke, and there is an ashtray in the living room. The outside of the window is dirty so it is uncomfortable if the curtains are opened. There are also cracks in the wall. Improve the cleanliness of the room so that guests feel more at home.
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Ms. Nurlita, Warmest greetings from Kyriad Makassar Hotel! Thank you for your review. We sincerely regret the inconvenience you experienced regarding the cleanliness of the room. We will take immediate action to ensure that this issue is addressed and that our cleanliness standards are improved. Thank you again for your feedback. We are committed to continually improving the guest experience, and your feedback is very helpful in that process. We look forward to welcoming you back to Kyriad Makassar Hotel and providing you with an even better experience in the future. Warmest regards, Kyriad Makassar Hotel
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Nurmaya R. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
Very strategic location, close to typical Makassar restaurants that can be accessed on foot. Tourist friendly.
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Accommodation's Reply
17 Apr 2025
Dear Mrs. Nurmaya R. M. Thank you very much for your positive review! We are very happy to know that you are satisfied with your stay at our hotel which is located in the city center so that it is easy to access everywhere. Reviews like this are a great encouragement for the entire team to continue to provide the best service to every guest. We look forward to welcoming you back to the Kyriad Makassar Hotel on your next visit. May every moment of your stay always be memorable and enjoyable. Warm regards, Kyriad Makassar Hotel
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Y***s
icon-Medical
Medical
icon-origin-TRAVELOKA
6,4
/10
Reviewed 20 week(s) ago
Got a smoking room, I asked if there were other rooms? But they said it was full, I checked by app there were still many empty rooms, what should I do, tsk tsk.
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear valued guest, Warm greetings from Kyriad Makassar Hotel! Thank you for your review of Kyriad Makassar Hotel! We greatly appreciate your comments and we apologize for the unpleasant experience you had in the room. We will evaluate and improve the way we provide information to each guest, especially regarding room availability. Every feedback from our guests is very valuable for us to improve our services. Thank you for your constructive comments, because your input really helps us to improve and enhance our service standards. We look forward to welcoming you back in the future. Warm regards, Kyriad Makassar Hotel
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 27 week(s) ago
Budget hotel but quite good, the rooms are spacious and homey
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1 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Valued Guest, Thank you for your review. We look forward to your return visit in the future! Best Regards. Kyriad Haka Hotel Makassar
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EKO P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 29 week(s) ago
A fairly recommended hotel in the center of Makassar city
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Accommodation's Reply
17 Feb 2025
Dear Eko P, Thank you for your review. We look forward to your return visit in the future! Best regards. Nurwahyu Jaelani. Hotel Manager
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arini i. n.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 30 week(s) ago
my experience next to my room is too noisy
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Accommodation's Reply
31 Jan 2025
Dear Mr. A. Muchtar. Allow us to convey our apologies for your unpleasant experience, we will improve our internal communication to ensure your comfort during your stay. We hope to serve you better in the future. Best regards. Nurwahyu Jaelani. Hotel Manager
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safwan w.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 31 week(s) ago
In terms of service and room comfort, it's good, only one side of the toilet door can't be locked from the inside.
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Accommodation's Reply
31 Jan 2025
Dear Safwan, Please allow us to express our gratitude for taking the time to provide a review. Your comments are very valuable to us to improve the quality of our services. We look forward to your next visit! Best regards. Nurwahyu Jaelani. Hotel Manager
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Reka A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
From the service, access to the city, strategic location, all are good but unfortunately the room is not soundproof. Next time I go to Makassar, I will definitely come here again. Thank you Kyriad Mks
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1 people find it helpful
Accommodation's Reply
29 Jan 2025
Dear Andi Muhammad Yusril, thank you for giving a Review, we are very happy to get 5 stars from you. We look forward to your return visit in the future! Best regards. Nurwahyu Jaelani. Hotel Manager
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Andi D. W. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
Good for new year, with spacious room. And close to losari beach
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Accommodation's Reply
13 Jan 2025
Dear Andi DWP Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time and writing a review about our hotel, especially we are happy to know that you had a memorable experience while staying at our hotel so that you would not hesitate to recommend our hotel to your family, friends or business partners. Once again, thank you for your attention and support, we look forward to welcoming you back to Hotel Kyriad Haka Makassar. Best regards, Hotel Kyriad Haka Makassar
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Andi D. W. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
Very comfortable, for New Year. Close to Losari Beach and the room is spacious, there is a living room
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2 people find it helpful
Accommodation's Reply
13 Jan 2025
Dear Andi DWP Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time and writing a review about our hotel, especially we are happy to know that you had a memorable experience while staying at our hotel so that you would not hesitate to recommend our hotel to your family, friends or business partners. Once again, thank you for your attention and support, we look forward to welcoming you back to Hotel Kyriad Haka Makassar. Best regards, Hotel Kyriad Haka Makassar
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F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6,4
/10
Reviewed 33 week(s) ago
Not soundproof, dirty and itchy mattress, water leaking ceiling
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Accommodation's Reply
31 Jan 2025
Dear Guest. Allow us to express our deepest apologies for your unpleasant experience, you should have received the best quality. We will ensure that this problem does not occur again in the future, your comments are very valuable in our efforts to improve our services. We hope to serve you better in the future. Best regards. Nurwahyu Jaelani. Hotel Manager
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t***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 38 week(s) ago
Every time I go to Makassar, I always stay here for more than 1 day. I tried other hotels, but in the end I still stay here. From the lobby to the room. Fragrant. Clean. Really like it
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3 people find it helpful
Accommodation's Reply
12 Dec 2024
Dear Our Guest, thank you for your feedback, we are very happy to know that you had a comfortable stay at Kyriad Haka Makassar. We look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. Hotel Manager
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M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 39 week(s) ago
clean and nice wow nice and clean
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1 people find it helpful
Accommodation's Reply
26 Nov 2024
Dear Our Guest, thank you for your feedback, we are very happy to know that you had a comfortable stay at Kyriad Haka Makassar. We look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. Hotel Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6,3
/10
Reviewed 43 week(s) ago
There is no soap, asking for soap must be angry first before it is delivered. Changed rooms twice because the door error in room 4022. Only 1 drinking water should be 2, already asked for it but not delivered. If the food is C and the taste is not good and the table is a bit bad the table stock has to wait for people to eat. Morning mood is gone.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your review. We understand your disappointment regarding the facilities and service in our hotel room. We apologize if the facilities provided did not fully meet your expectations. We will immediately follow up on this issue and consider upgrading our facilities and service speed. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities. Thank you for your attention and we look forward to welcoming you back to Kyriad Haka Makassar in the future. Best regards, Kyriad Haka Makassar
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Number of reviews per page
20
40