8,5
Very Good
From 2.650 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,5

Meal

7,9

Location

8,7

Service and Facilites

8,5

People often mention about Swiss-Belexpress Kuta Legian
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Staff Friendliness (13)
Bedroom (12)
Accessibility (10)
Wifi (10)
Bathroom (10)
Surroundings (9)
Room Space (9)
Taste (9)
Distance to City Center (8)
Ambiance (8)
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Traveler Reviews Swiss-Belexpress Kuta Legian

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Customer reviews
R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
It's quite convenient and close to Kuta Beach. It's about a 15-20 minute walk to Kuta Beach. If you drive, it will take longer if traffic is heavy. The rooms and toilets are clean, and the staff is helpful. Check-in was a bit of a wait, taking 30-60 minutes, even though there were no other guests in the lobby. Check-out also took about 15 minutes. The breakfast was also delicious.
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Nice hotel, great location, and responsive staff. But, the room is not soundproof. Still can hear the noise from other rooms and the hallway.
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Accommodation's Reply
16 Jul 2025
Dear Valuable Guest,, I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Regarding for the sound proof, we keep trying to find the solution with our team to reduce and make our guest confort stay with us. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
R***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Nice hotel, great location, and helpful staff.
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Accommodation's Reply
14 Jul 2025
Dear Valuable Guest , I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 10 week(s) ago
The room is nice but the bed is too high. The room is clean. The bathroom is too slippery. The breakfast is not tasty.
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Accommodation's Reply
10 Jun 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments regarding our less than delicious breakfast and slippery bathroom floor will be forwarded to our team for immediate follow-up, all your comments are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
Very comfortable staying at swiss-belexpress, near kuta.
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Accommodation's Reply
12 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments stating that you felt Very comfortable staying at swiss-belexpress, near kuta. It is very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Clean room, close to Kuta beach and beachwalk
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Accommodation's Reply
10 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Clean room, close to shopping area (beachwalk)
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Accommodation's Reply
08 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments on our hotel, the rooms are clean and the location is close to the Beach walk tourist attraction, are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Dewi H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
I arrived quite late night from the check-in time. The staff was friendly and my room was neat and clean. This is the second time I stayed here.
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Accommodation's Reply
04 Mar 2025
Dear Dewi H We are delighted to hear that you enjoyed your stay with us! Our aim is to make all the guests feel like they are in their second home so we are happy that you felt good. It was nice having you here and hopefully we can expect your return very soon to Swiss Belexpress Kuta, Bali Sincerely yours, IB Sedana Putra Hotel Manager
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Andaru A.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 24 week(s) ago
comfortable room strategic location good service
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1 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear Andaru A. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments about our hotel comfortable room strategic location good service are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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J***h
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
the staff is friendly, cleanliness is OK, the food is also delicious. thank you
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Accommodation's Reply
07 Feb 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments that our hotel staff are friendly, cleanliness is OK, food is also delicious, all of this is very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Adhi N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 31 week(s) ago
Clean rooms and very friendly staff, complete environment
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Adhi N, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments that the rooms in our hotel are clean and the staff are friendly are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
Book 2 standard rooms but for some reason one of the rooms was upgraded, it was truly a very memorable experience and got lucky at this Hotel🙏 It was very pleasant and memorable to stay 10 days at this Hotel because all the Hotel Staff were very Friendly and always ready to help anytime. Highly recommend for Family and friends to stay here.
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3 people find it helpful
Accommodation's Reply
20 Dec 2024
Dear Valued Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience of staying with us for 10 days. Your very positive comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 35 week(s) ago
The hotel staff is very friendly and helpful in everything. Starting from the reception, the staff in the restaurant to the cleaning service and security are very quick to help. If you come to Bali, you will definitely stay here and will recommend it to your family and friends to stay here. Hopefully the hotel staff will always be like this, never change, okay?
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4 people find it helpful
Accommodation's Reply
20 Dec 2024
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments stating that our hotel team is very friendly, and recommending our hotel, all your comments are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Asmanoveta
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 35 week(s) ago
I stayed for 2 nights with my parents. the location is perfect for me, even though the traffic was bad 😂 , i like the bedroom was incredibly spacious and spotlessly clean, and the breakfast menu offered not many options and the taste to be honest it was just so-so! . anyways, thank you and i will still consider to stay there again next time 😁
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Accommodation's Reply
10 Dec 2024
Dear Asmanoveta, I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We are very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments which specially mention taste of breakfast to my Food and beverage team as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
A***A
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 43 week(s) ago
Thank you for your service. Good.
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Accommodation's Reply
18 Oct 2024
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***h
icon-origin-TRAVELOKA
9,1
/10
Reviewed 45 week(s) ago
Overall good, but in my room 315 there was a dead lizard that had hardened and stuck to the floor. I have reported to the receptionist to be cleaned but when I returned to the room the lizard carcass was still there. Because I was tired and thought I would check out tomorrow morning so I just let it be. For this reason I will most likely not return to stay here because I think this hotel has dirty rooms, there was a dead lizard left even though the customer had complained.
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1 people find it helpful
Accommodation's Reply
02 Oct 2024
Dear Djamilah, Thank you for visiting and staying with us at Swiss-Belexpress Kuta Bali. On behalf of Swiss-Belexpress Kuta Management, we apologize for the inconvenience during your stay with us due to the discovery of a hardened lizard and lack of coordination between our departments. This is our top priority of course to be followed up immediately so that the same thing does not happen to other guests in the future. We and the housekeeping team will ensure that all our rooms are in good condition so that all our guests will be comfortable staying with us. We await your return to experience the changes we have made for the comfort of our guests who stay. Regards. Ib Sedana Putra.
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Sumardi L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 49 week(s) ago
The Hotel is very clean and nice. Highly recommended.
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Accommodation's Reply
10 Sep 2024
Dear Sumardi, We are delighted to hear that you enjoyed your stay with us! Our aim is to make all the guests feel like they are in their second home so we are happy that you felt good. It was nice having you here and hopefully we can expect your return very soon to Swiss Belexpress Kuta, Bali Sincerely yours, IB Sedana Putra Hotel Manager
G***t
icon-origin-TRAVELOKA
9,4
/10
Reviewed 50 week(s) ago
Lack of trash can in the bathroom.
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Accommodation's Reply
29 Aug 2024
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Sofia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 50 week(s) ago
Wherever you go, the hotel is economical and suitable for family vacations.
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2 people find it helpful
Accommodation's Reply
29 Aug 2024
Dear Mrs. Sofia, Thank you for staying with us at Swiss-Belexpress Kuta Bali. We are pleased and happy to get a perfect rating of 5 stars and provide comments stating that our hotel is very suitable for family vacations, all of which are very valuable for us to always be motivated in providing the best service for our guests who stay at Swiss-Belexpress, hopefully in the future you can stay with us again. We are waiting for your return, and if there is anything else we can help you with, please do not hesitate to contact us again. Best regards, Ib Sedana Putra. Hotel Manager.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 57 week(s) ago
The room is comfortable and clean. The downside is that the bathroom doesn't have a drain so it floods a bit, thank you for the Swiss Belexpress Bali service ❤.
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1 people find it helpful
Accommodation's Reply
15 Jul 2024
Dear Guest. First, let us say thank you for visiting and staying with us at Swiss-Belexpress Kuta Bali. We feel pleased and happy that you felt comfortable during your stay and shared comments stating that our hotel is clean and comfortable, we will convey all of this to our team, so that they are motivated to carry out their obligations to our guests. The drains in the bathroom are a concern that we need to follow up on so that the same thing doesn't happen to our other guests. We are waiting for your return to stay at Swiss-Belexpress Kuta Bali. Greetings, Ib Sedana Putra. Hotel Manager.
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