The check-in wasn't really good, the receptionist was outside near the parking lot, so we waited for the check-in outside near the parking area 😅 Check-in uses 2 KTPs if there are two guests, there must be one KTP if you can't enter, then take a photo please the guest 😅 This is the first time I have been to the hotel to check in. The KTP must also be there and the photos too, after checking in, I still have to wait because the room is still being tidied up, I got the corner room, after entering the air conditioner it wasn't cold, no towels, no mats , the trash can is only in front of the door in the palace, there isn't any, mineral water inside isn't provided either, you have to take it in the gallon outside, the pillow sheets smell really bad, it's like they've never been replaced, the rules are a lot of staying there, but the service isn't really great, just give up once Just.