8,6
Very Good
From 3.026 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,2

Location

8,7

Service and Facilites

8,6

People often mention about favehotel Sudirman Bojonegoro
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Staff Friendliness (37)
Distance to City Center (36)
Hotel Area (31)
Surroundings (30)
Ambiance (30)
Accessibility (29)
Room Space (29)
Bedroom (29)
Bathroom (28)
Taste (22)
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Traveler Reviews favehotel Sudirman Bojonegoro

Number of reviews per page
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Customer reviews
W***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Nice and comfortable to stay with family and business trip.
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Jansen F. M. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 day(s) ago
Good room, good food, and good location.
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
strategic location comfortable hotel
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s***t
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff were very good and friendly.
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Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad you enjoyed your experience, our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. Your suggestions to us are very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
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A***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
I had such a good experience here. A very good service, and comfortable room. Good job!
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Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad you enjoyed your experience, our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. Your suggestions to us are very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
The hotel is quite comfortable, the receptionist is friendly & caring
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Accommodation's Reply
20 May 2025
Dear Sir/Madam, Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad you enjoyed your experience, our staff will surely be happy to read what you have written. We place customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. Your suggestions to us are very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi. Cluster Front Office Manager.
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B***A
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Hotel with friendly parking and receptionist service ... But from all the favehotels that I have visited, this hotel is the one that is very poorly handled from - very limited parking space, - narrow and unattractive lobby, - until inside the room, the lights are very minimal, very dim so it looks horror .. - bath towels that are no longer suitable at all .. color, physical condition .. - curtains that are not well maintained, - pillows that need to be replaced .. - sheets are neatly arranged but need to be replaced with new ones .. not clean ones huh .. maybe it's clean .. but it needs to be replaced .. For breakfast, it's decent and good, good service, decent menu .. the place is also good .. hopefully there will be attention and improvements for this hotel, so that it becomes a destination when looking for a place to stay in Bojonegoro ..
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Accommodation's Reply
18 May 2025
Dear Sir/Madam. Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad that you enjoyed your experience and your suggestion, For towels we have replaced them with new ones but still 50% and gradually. Our staff will surely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. For your suggestion to us is very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi. Cluster Front Office Manager.
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Yayuk F.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 5 week(s) ago
The service is good, the hotel is clean, it's just a shame the towels are yellow and not suitable for use.
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Accommodation's Reply
11 May 2025
Dear Ms. Yayuk F. Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review regarding the towels is very helpful to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are confident that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi. Cluster Front Office Manager.
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D***n
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
their staff took picture ID Card without any concern. after questioning it, they claimed it's for their hotel data. i have never experienced such tjings begore in manu credible hotel even the budget onrs. Accesd card fid not work before cjecking out. i went back and forth twice to get the access fixed by front desk. Finally asking them to go to room door to ensure i did not waste my energy to come back for the thitd. very passive!
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Accommodation's Reply
18 May 2025
Dear Sir/Madam. Thank you very much for choosing Aston Bojonegoro City Hotel. My team and I are sad and apologize for the inconvenience caused. Your positive review is very useful for us. Prompt and appropriate corrective actions have been taken to ensure that the same thing will NOT happen in the future. That is by having good tranning and communication with guests. We must provide the best service and products to all our guests and visitors to the level of "pleasant and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi. Cluster Front Office Manager.
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the hotel location is very strategic, definitely recommended.
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Accommodation's Reply
11 May 2025
Dear Mrs./Mr. Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
M***d
icon-origin-TRAVELOKA
5,0
/10
Reviewed 6 week(s) ago
not according to request!! many unclear reasons
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Accommodation's Reply
11 May 2025
Dear Sir/Madam. Thank you very much for choosing favehotel Sudirman Bojonegoro. Thank you for taking the time to give us your review, could you please explain in more detail which service was less than satisfactory so that you gave a rating of 5/10, so that we can understand, react, and fix the problems in the hotel to ensure all guests are happy to stay with us. We hope you will give us another chance to prove to you our service standards and why we are the number one independent hotel management company in Indonesia. Best regards, Lukman Affandi. Cluster Front Office Manager.
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Andreas
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly staff. Ample parking. Find food nearby & lots of choices.
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Accommodation's Reply
28 Apr 2025
Dear Mr. Andreas S Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
J***A
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The towels are clean but dull white, sometimes there is no mat in the bathroom, insects (ants and cockroaches) are the only drawbacks, other than that the bed is comfortable, the place is nice, the staff is friendly, the food is delicious, the location is strategic,
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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K***n
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, but the old toilet was a bit broken and there was no coffee in the room.
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Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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Arie Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and the service is good, it's just that now there is no hot water in the superior room, the children are already enthusiastic about bringing pop mie snacks. For all is good 👍
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Accommodation's Reply
17 Apr 2025
Dear Mr. Arie Y. Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad that you gave us your feedback regarding the water heater for the superior type, we did not set it up, but as a replacement, we have prepared a hot and cold water dispenser in each room corridor that can be taken for free. Thank you for your advice and input, our staff will be happy to read what you have written. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. Your advice to us is very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Sincerely, Lukman Affandi Cluster Front Office Manager
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CITRA K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the room is very clean but unfortunately for the superior type there is no water heater so it's better to choose the deluxe. The food is delicious. Next time I go to Bojonegoro, I'll order this.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Citra K. Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
Nugroho D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The room is spacious and clean, unfortunately there are still yellow stains on the sheets, I don't know what they are from, the curtains should be made with 2 layers so they can be opened during the day to increase lighting without having to be seen from outside.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Nugroho D. A. Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are confident that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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S***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
friendly and very helpful for users
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Accommodation's Reply
11 Apr 2025
Dear Mrs./ Mr. S***l you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
Ainur R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Suitable, friendly staff, the best in short.
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Accommodation's Reply
11 Apr 2025
Dear Mrs./ Mr. Ainur R. you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,3
/10
Reviewed 10 week(s) ago
As time goes by, the service and facilities are getting worse, especially the towels which are of unclear colors.
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Accommodation's Reply
11 Apr 2025
Dear Ms./Mr. D*g Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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Number of reviews per page
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