Traveloka (3.253)
Other sources (21)
8,0
Very Good
From 3.253 reviews
Provided by travelers on
Cleanliness
7,8
Room Comfort
7,9
Meal
7,8
Location
8,2
Service and Facilites
7,9
People often mention about Grand Suka Hotel Pekanbaru
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Ambiance (39)
Bedroom (37)
Taste (35)
Room Space (32)
Bathroom (32)
Surroundings (31)
Hotel Area (31)
Staff Friendliness (30)
Distance to City Center (29)
Accessibility (29)
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Traveler Reviews Grand Suka Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
WW
Widi W.
Medical
10,0
/10
Reviewed 1 week(s) ago
I was very happy, the price offered was very affordable, I had a comfortable experience. The atmosphere in this hotel brings nostalgia to my childhood, often seeing this hotel model on TV in the 90s, the room design and furniture are still vintage but balanced with modern electronics such as new AC, new refrigerator and new TV. The staff is friendly and responsive, I haven't tried the swimming pool because I only stayed 2 nights and I had a lot of activities. Maybe another time.
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1 people find it helpful
l***o
10,0
/10
Reviewed 2 week(s) ago
Overall nice room and everything
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1 people find it helpful
N***r
Leisure
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the location is close to the mall and the hotel is safe and comfortable.
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HY
Hotlan Y.
Staycation
9,4
/10
Reviewed 2 week(s) ago
The room is comfortable, the hotel staff is very friendly. However, the soundproofing is lacking.
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N***a
10,0
/10
Reviewed 3 week(s) ago
The hotel is beyond expectations, the room is clean, the bathroom is clean, the AC is really cold, the food is delicious, everything is good, but more attention should be paid to motorbike parking.
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r***a
10,0
/10
Reviewed 3 week(s) ago
The hotel price is not expensive, because there is a swimming pool and free breakfast for 2 people, standard room size
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IP
Ikhsan P.
8,5
/10
Reviewed 4 week(s) ago
old hotel, but the breakfast is good
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Accommodation's Reply
05 Aug 2025
Dear Mr. Ikhsan P, Warm Greetings from Grand Suka Hotel Pekanbaru. Thank you very much for your positive feedback. We, the entire staff and management, promise to continue to improve in the future. We are ready and look forward to welcoming you back in the future with open arms and a joyful heart. Thank you. Sincerely, Management.
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D***a
Business
8,4
/10
Reviewed 5 week(s) ago
The downside is that the lobby is hot, I don't want to sit and relax in the lobby, the food is not tasty, if you buy food or drink at the restaurant, the room bill can't be entered even though it will be paid when you check out, and it will take a long time to stay here.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm Greetings From Grand Suka Hotel Pekanbaru. I, on behalf of all employees and management, would like to sincerely apologize for the incident you experienced during your stay at Grand Suka Hotel Pekanbaru. There was no intentional element, but rather, the shortcomings we have will be immediately corrected from now on and in the future. We are ready to await your return in the future with open arms and a feeling of joy. Thank you. Sincerely Management.
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F***i
Staycation
8,5
/10
Reviewed 5 week(s) ago
It's very comfortable to stay here, the bathroom is clean, the hot water is on, there's a swimming pool.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm Greetings from Grand Suka Hotel Pekanbaru. Thank you very much for your positive feedback. We, the entire staff and management, promise to continue to improve in the future. We are ready and look forward to welcoming you back in the future with open arms and a joyful heart. Thank you. Sincerely, Management.
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A***d
Leisure
9,1
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, from security, reception, to the housekeeper. What needs to be improved is the parking location, the parking outside, especially for motorbikes, does not have a protective roof/canopy, so it is vulnerable when it rains and you have to bring your helmet to the room. The room facilities need to be improved because they are starting to look outdated, especially for a star-rated hotel.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm Greetings from Grand Suka Hotel Pekanbaru. Thank you very much for your positive feedback. We, the entire staff and management, promise to continue to improve in the future. We are ready and look forward to welcoming you back in the future with open arms and a joyful heart. Thank you. Sincerely, Management.
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S***a
8,5
/10
Reviewed 7 week(s) ago
Very friendly service. The breakfast menu is also delicious.
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warm Greetings from Grand Suka Hotel Pekanbaru. Thank you very much for your positive feedback. We, the entire staff and management, promise to continue to improve in the future. We are ready and look forward to welcoming you back in the future with open arms and a joyful heart. Thank you. Sincerely, Management.
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da
desra a.
10,0
/10
Reviewed 8 week(s) ago
comfortable, friendly staff, easy check in
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Mrs. Desra A, Warm greetings from Grand Suka Hotel Pekanbaru. Thank you very much for your positive feedback. We, the entire staff and management, promise to continue to improve in the future. We are ready and look forward to welcoming you back in the future with open arms and a feeling of joy. Thank you. Sincerely, Management.
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e***a
10,0
/10
Reviewed 9 week(s) ago
best complete breakfast clean near business area and children's entertainment
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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R***i
Business
10,0
/10
Reviewed 9 week(s) ago
It was very enjoyable and the children were satisfied with the breakfast and service at the hotel.
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Accommodation's Reply
25 Jun 2025
Dear Valued Guest, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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H***a
Staycation
8,5
/10
Reviewed 9 week(s) ago
all the staff are very friendly and helpful, the room is clean and the air conditioning is cold... the kids enjoyed playing in the clean swimming pool, the breakfast is also varied and delicious... overall worth it
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Valued Guest, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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Taufik S.
8,5
/10
Reviewed 10 week(s) ago
Recommended for that budget
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Accommodation's Reply
19 Jun 2025
Dear Mr. Taufik S, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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Rani R.
8,5
/10
Reviewed 10 week(s) ago
For those who like silence, the Grandsuka Hotel is just right because it's not noisy, even though the hotel seems like a horror hotel, I like it.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mrs. Rani R, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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Y
Yasmidi
10,0
/10
Reviewed 11 week(s) ago
Excellent, friendly service, cool atmosphere.
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Accommodation's Reply
19 Jun 2025
Dear Mr. Yasmidi, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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DW
Diyah W.
Leisure
8,3
/10
Reviewed 11 week(s) ago
The room is comfortable, but unfortunately the refrigerator is not cold but hot air comes out. The bathroom has not been repaired for a long time, the toilet lid is broken on one side, the edge of the sink is mossy, there are many breakfast choices, but the taste and texture are still not very good on the tongue, please upgrade the bathroom, so it will be more comfortable
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Accommodation's Reply
19 Jun 2025
Dear Mrs. Diyah W, Warm Greetings From Grand Suka Hotel Pekanbaru. On behalf of all employees & management, I would like to sincerely apologize for the incident that you experienced during your stay at Grand Suka Hotel Pekanbaru. There was truly no element of intent, but rather the shortcomings that we have will be immediately corrected from now on and in the future. We are ready to await your return in the future with open arms & a feeling of joy. Thank you. Sincerely Management.
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IN
Ilham N.
10,0
/10
Reviewed 11 week(s) ago
very comfortable clean
tasty food
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Accommodation's Reply
19 Jun 2025
Dear Mr. Ilham N, Warm Greetings From Grand Suka Hotel Pekanbaru. Thank You Very Much For Your Positive Feedback, We All Employees & Management Promise To Continue To Be Better In The Future. We Are Ready And Looking Forward To Your Return In The Future With Open Arms & Joyful Hearts. Thank You. Sincerely, Management.
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Number of reviews per page
20
40
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