Overall Ratings & Reviews Lacasa Hotel Sapa

Comfortable, very hospitable service, easy access to the city center.

The hotel is close to the center, just a few steps to the square. The staff is extremely friendly and proactive. There is a clean shower and toilet area for visitors who arrive early in the morning. When I stayed, the room had a problem with the lock, but the staff quickly helped me change to another room. My room also came with a voucher for a foot bath, which was very nice. I will definitely come back next time!

Very strategic location, hotel staff is very polite and very helpful

Very cute staff, good service, comfortable rooms

I have a pleasant stay, attentive hotel staff always create the best conditions for customers.

The service staff is great. The pity is that the double room has a baby bed, 2 adults. 2 babies are cramped. The fake door is way too warm. People walking in the hallways, in the streets. What do you say clearly?

Rooms are spacious, very clean, tasty food, excellent service staff, especially C and Emma. Polite, full of smiles. Providing advice and assistance We are very impressed.

The family stayed at Lacasa Hotel and were very satisfied. Convenient location, large rooms and clean, staff very friendly. See you Lacasa Hotel again in the future. Thanks

The room is very wide. Compared to the price, considered cheap The food is varied. The taste may be a little bland. All staff are friendly. Great help Not far from the town square But had to walk a little uphill

The hotel is spacious, beautiful and reasonably priced

Everything is very good. From room to breakfast, the thing is relative. However, the downside is the hotel does not have an elevator, walk upstairs slightly immersed. Get many vouchers for dining, spa .. (not much discount). As for the weather, oh my, for 2 nights, both nights have heavy rain and fog.

 Nice clean hotel near the center! Large rooms enthusiastic staff.

The property does not bring anything to guests. The newspaper will have staff members bring things to the last room for guests to pick up without an apology

Too great, affordable, the staff is extremely enthusiastic, customer support is extremely good. The location is very near to the center, room is clean and very nice. Point minus 1 bit is no elevator but I'm on the 2nd floor so okay, soundproofing is a bit poor but sapa is also quiet so it is not too affected. Will definitely come back in general.

The hotel is clean, the staff are polite and enthusiastic. If I come back next time, I will definitely continue at Lacasa.

The hotel is clean, delicious breakfast buffe, soundproofing is a bit poor

The hotel is clean, good. If given the opportunity will come back again

The staff are friendly and caring, the rooms are lovely, the breakfast is good, if upgraded a little more will be better. However, there are a few small glitches: the key has to be repaired twice, the fire alarm control system keeps malfunctioning but the staff can't fix it, affecting the quiet of the guests. Should overcome those small shortcomings to the hotel more complete.

Nice room, clean, very welcoming staff, a 5-minute walk from the sun plaza

This service is very good. Food is available.