7,2
Pleasant
From 111 reviews
Provided by travelers on
Cleanliness

6,3

Room Comfort

6,4

Meal

6,5

Location

7,4

Service and Facilites

6,8

People often mention about Le Fenix Bangkok
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Ambiance (8)
Bedroom (7)
Room Space (6)
Bathroom (5)
Hotel Area (5)
Soundproof (4)
Surroundings (3)
Distance to City Center (2)
Accessibility (2)
Activity Option (2)
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Traveler Reviews Le Fenix Bangkok

Number of reviews per page
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40
Customer reviews
U***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,6
/10
Reviewed 2 week(s) ago
everything is so bad and have stains everywhere even have cockroch in the room and also so bad experience and I not comfortable in room
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J***t
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good, it's on Sukhumvit Road. This price is okay.
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Daniel S.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 14 week(s) ago
My flight with Thai Airways from Bali to Bangkok was cancelled. The hotel decided not to honour the booking for the next day. Don't mind taking the money with zero service. Not good enough.
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Accommodation's Reply
08 May 2025
Dear Valued Guest, On behalf of Le Fenix Team, please accept our apologies for all inconvenience that you met during you stay with us .Conscious that my explanation do not erase the unsatisfying experience you have been through and fully understand your dissatisfaction. Feedback such as yours that enables us to reinforce the quality of our hotel and service. We are very sorry for your disappointment. Your remark regarding hotel condition as well as the staff attitude has been carefully noted. Best Regards Le Fenix Team
M***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 19 week(s) ago
Easy to go because it's near from tourist places.
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Accommodation's Reply
03 Apr 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
e***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
This little hotel is to be one of my fav! The gentleman (owner I think) who is working at the counter is really lovely , very polite and friendly and extremely helpful also the young staffs on the floor are really great. A one tiny problem tho regarding car park , i parked in a spot where it is quite difficult to get my car out due to the amount of car using the carpark from 6 pm but 3 staffs were there and help me push other cars and help get my car out so kudo to all of them !! I will see u again for sure.
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1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Valued Guest, Thank you very much for your review and comments. We appreciate that you took the time to write to us on guest review. Thank you and have a pleasant day. Yours sincerely, Le Fenix team
G***t
icon-Business
Business
icon-origin-TRAVELOKA
5,6
/10
Reviewed 28 week(s) ago
Very dirty rooms and bathroom. Old worn out hotel. Except the location, nothing is good.
1 people find it helpful
L***n
icon-origin-TRAVELOKA
5,3
/10
Reviewed 33 week(s) ago
Please read the review before you book! This hotel is a nightmare to us! So freaking dirty!
2 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,3
/10
Reviewed 36 week(s) ago
Cleanliness should be improved. The bed sheets smell sour, the towels are not clean, and the floor is dirty.
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H***e
icon-origin-TRAVELOKA
5,3
/10
Reviewed 37 week(s) ago
Reception not good services Not good talk
1 people find it helpful
P***a
icon-origin-TRAVELOKA
5,3
/10
Reviewed 39 week(s) ago
Very dirty. The floor, curtains, and bathroom are all dirty.
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2 people find it helpful
Issaraporn P.
icon-origin-TRAVELOKA
5,3
/10
Reviewed 54 week(s) ago
The room smells musty! Everything inside the room is very old. Peeling paint on the walls and mold. The bedside light doesn't work. The pillow provided was uncomfortable when sleeping. The curtains are moldy. The lightbulb in the room didn't look safe. The towels provided are torn and the color is not white and the color is gray, not suitable for use. The door is very difficult to open. At first I couldn't open the door so I went down and told the staff to come and fix it and waited for more than 20 minutes. Until there were employees to open for it. Feeling sorry for the money and very disappointed. The actual condition and the picture when booking are completely different.
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n***h
icon-origin-TRAVELOKA
6,5
/10
Reviewed 59 week(s) ago
My first feeling was that I wasn't impressed. The building is old. The ceiling has mold. The room is stuffy and doesn't match the cover.
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ส***า
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,4
/10
Reviewed 62 week(s) ago
It is a hotel where the rooms are very dirty and the shower smells bad and is not clean, the tiles on the floor are lose, the towels are very dirty and smelly, and the mattress is dirty and smelly and there is cosmetics on the mattress. When we checked in into the room, I was shocked by the condition. The room is very old, not new like in the picture. I have stayed in many hotels but this one is the dirtiest.
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Anyamanee A.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 70 week(s) ago
ห้องพักเก่าเหม็นอัพ สกปรก ไม่สะอาด
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S***s
icon-origin-TRAVELOKA
5,0
/10
Reviewed 73 week(s) ago
Very dirty hotel, please don't booked this terrible hotel, sangat sangat jorokk bauu gatel badan, bantal bau najis.
1 people find it helpful
Atichat M.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 132 week(s) ago
เป็นโรงแรมที่ทำห้องพัก ไม่สะอาดเลยครับ เปิดประตูเข้าไป ปุ๊ป เจอเศษผม ที่รวมกับฝุ่นที่พื้น ตามภาพ และพอเข้าไปในห้องน้ำ หัวก็อกน้ำ ทั้งตรงอ่างล้างมือ และฝักบัวอาบน้ำ มีคราบเต็มไปหมดตามรูป ส่วนกระจกกั้นอาบน้ำ ก็มีแต่คราบ ไม่ได้รับทำความสะอาดเท่าไหร่ครับ
3 people find it helpful
CHANITA FELA
icon-origin-TRAVELOKA
5,6
/10
Reviewed 133 week(s) ago
Messy, dirty, not worth the price, not exactly the cover, but the reception staff are very cute. I don't know the cleaning department or the dirty department. 1,200 is really not worth it. I even want to post it as a video.
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2 people find it helpful
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Siriphon T.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 133 week(s) ago
ห้องพักเก่าและสกปรกมาก เก่าทั้งตึกแตกต่างจากภาพโดยสิ้นเชิง กลิ่นอับห้องนำที่ไม่ได้มีการทำความสะอาดพื้นที่ไม่ได้ถู มันน่าผิดหวังกับราคาที่ต้องจ่าย พนักงานต้อนกรตือรือร้นดีค่ะ
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chrissy y.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 141 week(s) ago
ห้องเหม็นอับมากและดูเก่าไม่เหมือนกับในรูปเลยที่จอดรถก็แคบแถมมีน้อยอีกต่างหากไม่รองรับความต้องการของแขก
1 people find it helpful
Mahmood Alghazali
icon-origin-TRAVELOKA
6,0
/10
Reviewed 145 week(s) ago
ห้องสกปรกมากไม่ได้รับการทำความสะอาดเลยไม่สมกับราคามีมดขี้ฝุ่นทุกสิ่งอย่างเหมือนๆโรงแรมร้างในเว็บไซต์ลงรูปไว้อย่างสวยแต่มาดูของจริงแย่มากๆแย่ที่สุดพนักงานบริการไม่ดี
1 people find it helpful
Number of reviews per page
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