Overall Ratings & Reviews GM Grand Moments

Very strategic position, near the mall.

Good location, friendly helpful staff, clean room and good amenities.

Convenient area and walking distance.

staff very friendly, near to airport, near to food shop, near to shopping mall, sunway pyramids，sunway park， completely near to every spot. the room also clean, good, affordable. can enjoy nite and day time. all spot can get by walk only. cheap, nearby and easy， just walking around. you must try and proof it by your self.

Good hotel for the price. I will stay at this hotel for my next trip.

Convenient and near to the shopping mall.

The room reservation was not as shown in the picture, I asked for a double bed but they said there was none. The check-in and check-out process was easy, there was a tourist tax of RM 10/night, a deposit of RM 50, and a refill of drinking water was also provided, the hotel was quite clean, the staff were quite friendly. The location is good, facing the mall, next to the hotel there is a 7eleven

The room size is large and comfortable, to the Sunway Pyramid mall just cross the road, the roads around the hotel are also bright and safe.

It was terrible that the walls of the room were peeling off. The AC was also noisy. Unfortunately, I only found out about the sound of the AC after a while and had already laid down on the bed. So it was inconvenient to ask for another room. It was just that the Sunway Mall was really close, just across the street.

Awful hotel, no hot water, comfort, photos aren't the same as room

The shower doesn't work, the bathroom problem is not okay

flexible check-in time, responsive receptionist, and great accessibility to sunway medical. great place to stay especially if you need accomodation when your family hospitalized at sunway medical.

small but clean strategic location in front of sunway pyramid

Air conditioner drips water, noisy corridors in the morning.

To Malay for treatment at Sunway Med Center, the hotel is close to the hospital, take Grab only RM7. There are many restaurants around the hotel, on the left side there is 7 Eleven, in front of the hotel is Sunway Pyramid Mall. The hotel is very clean, mineral water refills are provided, standard room size, complete with windows, hot water, soap, shampoo. The staff is very friendly. Buying at Traveloka will be subject to a tax of RM 10 / night and pay at the hotel due to the policy of the Malaysian government. Deposit RM 50 and returned upon check out. The staff is on standby 24 hours, so the deposit will definitely be returned. Thank You gm grand Moments

All staff on duty during my 2 nights stay were very friendly & handled complaints quickly. The location is very strategic. The cleanliness of the room is also quite good. My note. The bed cover was not replaced from the previous guest, because there was a very obvious stain. After I complained, the hotel staff handled it very quickly. I will stay here again for my next visit.

The room I got smelled sour. When I complained, I was told that it didn't smell, but I was offered a room freshener. if the location is really good, cross the sunmit and it's near the road to the BRT.

Overall is good. Just the room got a bit small but not a big deal for me because is enough for for me to rest and hopefully they will repaint the wall soon as some of the paint already fade. I will be back for sure in future. Good job grand moments!

Good location, friendly staff, cleanliness needs to be improved.

The hotel staff was very friendly and very helpful.