8,1
Very Good
From 8.625 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,1

Meal

7,7

Location

8,5

Service and Facilites

8,1

People often mention about Whiz Prime Hotel Sudirman Pekanbaru
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Distance to City Center (88)
Ambiance (81)
Bedroom (81)
Staff Friendliness (74)
Bathroom (64)
Accessibility (62)
Room Space (57)
Surroundings (54)
Hotel Area (52)
Check-in/out Time (49)
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Traveler Reviews Whiz Prime Hotel Sudirman Pekanbaru

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40
Customer reviews
A***g
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8,5
/10
Reviewed 4 day(s) ago
okay
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Accommodation's Reply
26 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us your feedback. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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N***l
icon-origin-TRAVELOKA
8,1
/10
Reviewed 6 day(s) ago
Please pay attention again, admin, there are still some rooms where the AC is not cold, admin
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Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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P***n
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8,5
/10
Reviewed 2 week(s) ago
The place is clean and comfortable for families, recommended to visit.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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A***f
icon-origin-TRAVELOKA
5,9
/10
Reviewed 2 week(s) ago
Air conditioning was not cool even after setting to 16 celcius, staff was less thab helful in resolving the issue.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The swimming pool is nice. The kids love it.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Z***a
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Staycation
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8,4
/10
Reviewed 4 week(s) ago
Located at Main Road of Jalan Sudirman.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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d***i
icon-origin-TRAVELOKA
5,8
/10
Reviewed 5 week(s) ago
At 5 pm, the AC was hot. I thought it would be cold. At night it got hotter, sweating, lack of air, shortness of breath. The receptionist's phone was slow, in the room 2 times after that. Before checking in, they should have checked whether the AC was healthy or not.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience you may have experienced and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Enda M.
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Business
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8,3
/10
Reviewed 6 week(s) ago
This is a good choice if you only stay for one night (short stay) and are just looking for a place to sleep on a budget. But if you're looking for an experience, I wouldn't recommend it.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Enda, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Best regards, Whiz Prime Hotel Sudirman Pekanbaru.
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G***t
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Business
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10,0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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Dwi B. A. B.
icon-Business
Business
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8,5
/10
Reviewed 7 week(s) ago
Recommended for single business trips
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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E***o
icon-origin-TRAVELOKA
8,6
/10
Reviewed 8 week(s) ago
The location is good in the middle of the city, but unfortunately when ordering via the app, I gave a note asking for a large single bed, but it turned out I had to add 100k.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give us a positive review of our hotel. We apologize for the miscommunication. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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H***i
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Medical
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10,0
/10
Reviewed 8 week(s) ago
This hotel offers an extraordinary stay experience with friendly and professional service. The rooms are clean, comfortable, and equipped with adequate modern facilities. The location is strategic, close to shopping centers and tourist attractions, making it very easy for guests to move around. The breakfast served is varied and delicious, adding to the comfort during your stay. Overall, this hotel is highly recommended for family vacations or business trips.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, Havies Paga - Whiz Prime Hotel Sudirman Pekanbaru
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N***e
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Staycation
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8,2
/10
Reviewed 9 week(s) ago
The room is clean, the bed is also neatly arranged. The bathroom is clean.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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W***i
icon-origin-TRAVELOKA
9,3
/10
Reviewed 9 week(s) ago
It was comfortable, but on the last day the shower suddenly turned on by itself, then what initially was no stain on the glass became stained, after the shower turned on by itself.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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F***o
icon-origin-TRAVELOKA
6,8
/10
Reviewed 9 week(s) ago
The spray is dirty, but when I asked the receptionist to change it, it was immediately replaced. The supervisor should check the rooms before they are occupied by customers so that customers have a comfortable first impression.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give your comments about our hotel. We apologize for the inconvenience experienced and will always try to improve it in the future. We look forward to welcoming you back in the future. Best regards, General Manager.
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L***s
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 9 week(s) ago
The location is okay but the sheets are starting to get dull and not very clean, maybe you can improve it to make it more comfortable.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give your comments about our hotel. We apologize for the inconvenience experienced and will always try to improve it in the future. We look forward to welcoming you back in the future. Best regards, General Manager.
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L***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 9 week(s) ago
The 3-star hotel's doors are difficult to open. And the manual door lock doesn't work.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give your comments about our hotel. We apologize for the inconvenience experienced and will always try to improve it in the future. We look forward to welcoming you back in the future. Best regards, General Manager.
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I***I
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
Very comfortable and strategically located in the city center
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+2
1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
Always subscribe to whiz every time I go to Pekanbaru. Never skip staying here. It's just that the hotel seems to need to service its AC. I've moved rooms twice
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give your comments about our hotel. We apologize for the inconvenience experienced and will always try to improve it in the future. We look forward to welcoming you back in the future. Best regards, General Manager.
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fitria i. s.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
The room is clean, but the AC is not cold, it has been repaired but it is still not cold.
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Accommodation's Reply
17 Jul 2025
Dear Ms. Fitria, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience you may have experienced and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Number of reviews per page
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