8,2
Very Good
From 8.649 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,1

Meal

7,7

Location

8,5

Service and Facilites

8,1

People often mention about Whiz Prime Hotel Sudirman Pekanbaru
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Distance to City Center (92)
Ambiance (84)
Bedroom (84)
Staff Friendliness (78)
Accessibility (66)
Bathroom (66)
Room Space (59)
Surroundings (57)
Hotel Area (55)
Check-in/out Time (52)
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Traveler Reviews Whiz Prime Hotel Sudirman Pekanbaru

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40
Customer reviews
S***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
For that price, it's not very comfortable because when I stayed yesterday, the AC wasn't cold, and the TV wasn't a smart TV even though it was a good hotel.
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience you may have experienced and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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D***n
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Business
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9,4
/10
Reviewed 2 day(s) ago
Great location, friendly staff and clean rooms.
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Lisna B.
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8,5
/10
Reviewed 2 day(s) ago
Good. Needs to be improved to be very good
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Accommodation's Reply
23 Aug 2025
Dear Ms. Lisna, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Rizal A. S. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Nice close to the city center
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Accommodation's Reply
23 Aug 2025
Dear Mr. Rizal, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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v***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 day(s) ago
Just one word, all the employees are quick to respond when asked for help, always successful.
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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E***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
friendly hotel staff, delicious and varied food
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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J***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Please check the cleanliness of the pillow case and bed sheets. Many stubborn stains.
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and taking the time to give us your feedback. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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L***i
icon-Business
Business
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8,7
/10
Reviewed 2 week(s) ago
I stayed for 4 days and 3 nights. It was cleaned every day, but the bedcover was still dirty, with traces of something.
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for your positive comments about our hotel. We apologize for any inconvenience you may have experienced. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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e***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Near the business center and close to the office area of Pekanbaru City.
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Accommodation's Reply
14 Aug 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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A***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
okay
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Accommodation's Reply
26 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us your feedback. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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N***l
icon-origin-TRAVELOKA
8,1
/10
Reviewed 4 week(s) ago
Please pay attention again, admin, there are still some rooms where the AC is not cold, admin
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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P***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The place is clean and comfortable for families, recommended to visit.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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A***f
icon-origin-TRAVELOKA
5,9
/10
Reviewed 6 week(s) ago
Air conditioning was not cool even after setting to 16 celcius, staff was less thab helful in resolving the issue.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
The swimming pool is nice. The kids love it.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Z***a
icon-Staycation
Staycation
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8,4
/10
Reviewed 7 week(s) ago
Located at Main Road of Jalan Sudirman.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru. Thank you for staying with us and for taking the time to give us a positive review. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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d***i
icon-origin-TRAVELOKA
5,8
/10
Reviewed 8 week(s) ago
At 5 pm, the AC was hot. I thought it would be cold. At night it got hotter, sweating, lack of air, shortness of breath. The receptionist's phone was slow, in the room 2 times after that. Before checking in, they should have checked whether the AC was healthy or not.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience you may have experienced and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Enda M.
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 10 week(s) ago
This is a good choice if you only stay for one night (short stay) and are just looking for a place to sleep on a budget. But if you're looking for an experience, I wouldn't recommend it.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Enda, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to provide feedback about our hotel. We apologize for any inconvenience caused and will strive to improve our services in the future to prevent similar incidents from happening again. We look forward to welcoming you back in the future. Best regards, Whiz Prime Hotel Sudirman Pekanbaru.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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Dwi B. A. B.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Recommended for single business trips
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and giving positive comments about our hotel. We look forward to welcoming you back in the future, Sincerely, General Manager.
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E***o
icon-origin-TRAVELOKA
8,6
/10
Reviewed 12 week(s) ago
The location is good in the middle of the city, but unfortunately when ordering via the app, I gave a note asking for a large single bed, but it turned out I had to add 100k.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Warm greetings from Whiz Prime Hotel Sudirman Pekanbaru, thank you for staying with us and taking the time to give us a positive review of our hotel. We apologize for the miscommunication. We look forward to welcoming you back in the future. Sincerely, Whiz Prime Hotel Sudirman Pekanbaru.
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Number of reviews per page
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