8,0
Very Good
From 40 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,0

Meal

6,9

Location

8,3

Service and Facilites

7,6

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Traveler Reviews Sea Pearl Cat Ba Hotel

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40
Customer reviews
Vu My L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6,0
/10
Reviewed 317 week(s) ago
Overall, I was very hopeful about the hotel because there were many good reviews and breakfast buffet. The room price is 850k and actually the old old room is dirty and dirty, everyone sees the photo. But stop putting everything aside and watch the pool (at least there is a swimming pool) I forgot to take a picture of the pool - but it is actually more like a bath because it is quite small, standing up One is all the length of the tank, it is dirty and only shallow to the chest is good. I don't swim because I'm a bit dirty. After that, everything in the hotel was old and dirty, I don't know if I could fix it. When I arrived, it was 10am, I also knew that it was right at 2pm to enter the room. There was a tour group of 10-15ng who came after me. And they also wait - only people wait - so I wait quietly. I went with my friend to go out for lunch, before not forgetting to leave the number to the hotel where there is a room, then call e. The staff is ok, but when I finish eating again, all the groups behind me go to the room. 12 hours more than the 2 of us came first but received the following room. The hall is hot because the air conditioner is weak, sweating. Running down to the bar below the ground floor to sit for a little cool, told the servant that they could not drink anything because they had just eaten enough and they were guests on that hotel. The staff went into the water with other people and 3 people looked at me like the ones where they were sitting. If I sit for half an hour, I will go up again. At 1 hour, the receptionist has not had a room, I go back to the spa to see a massage while waiting. Go to the spa when the spa staff goes to take a nap, call no one, sit there for a while. After sitting at the spa chair waiting until 1h45. When the spa and the manager got up, it was almost time to come up to the room, I did not go to sleep anymore. When I found myself waiting, my manager checked the number of rooms to see if the room was finished, I told her that the room was finished. (As the receptionist has his number, he does not report any questions to make me sit still.) When I get down, I can get the room card. After all, I hope the breakfast will be delicious, but the dining room will be less food. There is a little salty stuff, fried eggs, grease, beef noodle, then the pieces are chewy to the point that they cannot chew, fruits only have a little melon and melon. In general, it's not like I expected a happy breakfast. The room is just as quality as a lodge, the other facilities are also unacceptable. 850k - sorry 😭😭😭
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+5
3 people find it helpful
Nguyen T. H. H.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 318 week(s) ago
Clean room, easy to find location, near the pier and downtown area. Friendly employee . Thoughtful service ! I'll be back here for the next visit to Cat Ba 👍
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2 people find it helpful
Nhung M.
icon-Family
Family
icon-origin-TRAVELOKA
8,8
/10
Reviewed 363 week(s) ago
Nice hotel, clean and comfort, good position, small pool in rooftop
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Vu Trong N.
icon-Family
Family
icon-origin-TRAVELOKA
8,7
/10
Reviewed 379 week(s) ago
Not bad! I will back next time.
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Pham H. T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 379 week(s) ago
The hotel is clean, the staff is friendly and enthusiastic. However, because there was no car park on the entire street, it was a bit inconvenient for our family.
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4 people find it helpful
Ha Vu
icon-origin-TRAVELOKA
5,5
/10
Reviewed 383 week(s) ago
Old facilities with bad smell, broken bathroom, not working wifi. No support from hotel's receptionist
1 people find it helpful
TRAN V. V.
icon-Business
Business
icon-origin-TRAVELOKA
5,9
/10
Reviewed 386 week(s) ago
Travel time, weather is not good. Restaurant service not professional. Insufficient menu, call for food 1 person brought out 3 people
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Thim N. v.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 415 week(s) ago
Staff friendly, polite. Feeling great resort. Will come back when the opportunity.
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Nguyen A. B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8,8
/10
Reviewed 419 week(s) ago
The hotel is right in the center of the town. Steps to the door are many eateries. You can even take a stroll along the main coastal road to eat local specialties. The hotel room is large, with a beautiful view of the bay. The stairs are a bit high so there are heavy luggage.
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Nguyen N. Q.
icon-Family
Family
icon-origin-TRAVELOKA
6,1
/10
Reviewed 425 week(s) ago
In general, the general area of ​​the hotel is quite clean, but my room was covered with a blanket for the staff to change the blanket 3 times, but no one replaced, and finally to the room still have to use the blanket. Friendly receptionist. Nice location, right in Cat Ba center, nice view. The sound is not good so it's a bit noisy. Breakfast is not rich, dishes are brought up very slowly.
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