8,1
Very Good
From 1.523 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

8,0

Meal

7,8

Location

8,2

Service and Facilites

8,1

People often mention about Palapa Hotel
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Ambiance (8)
Distance to City Center (7)
Bathroom (7)
Staff Friendliness (6)
Bedroom (6)
Hotel Area (5)
Taste (3)
Variety (3)
Accessibility (2)
Wifi (2)
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Traveler Reviews Palapa Hotel

Number of reviews per page
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40
Customer reviews
c***a
icon-origin-TRAVELOKA
6,0
/10
Reviewed 4 week(s) ago
The hotel is a bit scary, the room is really uncomfortable
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indri y.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
old hotel but still exist and worth staying here
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H***y
icon-origin-TRAVELOKA
5,7
/10
Reviewed 12 week(s) ago
The hotel is dirty and the air conditioning is not cold. For breakfast, the instant noodles are cold and hard. Where can I eat them?
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Dwi M.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 16 week(s) ago
Very very uncomfortable, the 2nd floor is very scary, you can see a scary swimming pool from the window.
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T***n
icon-origin-TRAVELOKA
5,7
/10
Reviewed 26 week(s) ago
The bathroom is dirty, the room has a lot of dust and mold, the bed sheets are dirty, the pillows smell musty, the room wallpaper is torn so it's like a horror hotel, I haven't stayed here again, it's not worth it👎👎 the room door can't be locked
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
the hotel is very very inadequate, the air conditioner is not cold at all, the room smells very dusty and has lots of spider webs, the bathroom is very dirty, the floor is very dirty, this hotel is very poorly maintained, the mattress is damaged, the sheets and blankets look like they haven't been changed at all, there are fresh liquid stains, I went straight in and didn't stay even though I had paid on the application, because the air was very stuffy and smelly and I couldn't breathe. I didn't have time to take a photo because I was too shocked.
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3 people find it helpful
E***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,5
/10
Reviewed 27 week(s) ago
The hotel is quite comfortable but could be better, the public toilets are crusty and dirty, the bathrooms in the rooms are also not very clean. There are no power outlets in the rooms. There is only 1 power outlet that is used for the TV.
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
The room AC can't be cold, the bathroom water is small. Please fix it.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 31 week(s) ago
The service was very disappointing, the room was not ready when we arrived, the floor was dusty, the walls were peeling, the bathroom was dirty, and the room lights were off, we changed the card for the room key several times. Finally decided not to stay, and when we canceled we couldn't get a refund 😑
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1 people find it helpful
D***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8,6
/10
Reviewed 34 week(s) ago
Staff very friendly and helpful, but the room is very bad, toilet so dirty. Overall don't expect to much acoording your paid
2 people find it helpful
Jeconiah L.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 44 week(s) ago
The hotel staff is very friendly and nice. It's just that it's an old hotel so many facilities need rejuvenation.
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Chaerul R. H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 44 week(s) ago
Comfortable, friendly staff, free unlimited coffee, free breakfast, comfortable room, spacious parking, I stayed here for 2 nights.
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G***e
icon-Transit
Transit
icon-origin-TRAVELOKA
6,2
/10
Reviewed 45 week(s) ago
No cupboard, No hangers. Shower dirty. Corridor looks terrible wall paper peeling off. The environment need some serious cleaning.
2 people find it helpful
a***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 48 week(s) ago
The room is not maintained, there are cockroaches, dusty. Need to do repairs immediately.
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1 people find it helpful
d***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6,9
/10
Reviewed 52 week(s) ago
Friendly hotel staff, ordinary hotel rooms, minimal facilities, ordinary cleanliness. Ordinary food.
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Aziz P.
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Staycation
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10,0
/10
Reviewed 55 week(s) ago
Comfortable, clean place. Take a family room on the 2nd floor. Ample parking.
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S***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 56 week(s) ago
Very bad, not a decent hotel. How dirty. Very disappointed why Traveloka can recommend this kind of hotel. Survey the hotel first.
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4 people find it helpful
M***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 59 week(s) ago
Economical accommodation at affordable prices.
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T***h
icon-origin-TRAVELOKA
6,0
/10
Reviewed 62 week(s) ago
The hotel is scary, like an old hospital.
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1 people find it helpful
ade w.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 65 week(s) ago
Kamar bau apek sekali. Kamar mandi ada kecoa kecil kecil. AC tidak dingin.
1 people find it helpful
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