Overall Ratings & Reviews Pondok Asri 2 Pangandaran

It's a shame that you experienced a shortage of hot water, Sis. We just checked the hot water in the room you rented yesterday and it worked. Don't hesitate to contact our staff on duty, Sis, if you have any complaints during your stay. Our staff will be happy to help for the comfort of all our guests while staying at Pondok Asri Hotel 🙏🏻.

Thank you for sharing your experience while staying at Pondok Asri Hotel 2, Sis. For the standard room type, our room does not have hot water 🙏🏻. We look forward to your return, Sis 🙏🏻.

Thank you for the positive review during your stay at Pondok Asri Hotel 2, Sis. We look forward to welcoming you back to Pondok Asri 🙏🏻

Dear Mrs. Pratiwi, Thank you for your review. Sorry for the bad experience you had during your stay. It is true that when you checked in yesterday there was a problem with the TV broadcast suddenly disappearing and the water pump was problematic. However, we immediately fixed the problem, we immediately fixed the pump and we immediately fixed the TV broadcast as well. We will try to improve our services and facilities so that something like this does not happen again. Thank you, Mrs. 🙏🏻

Thank you for sharing your positive experience staying at Pondok Asri, Sis. Waiting for your return to Pondok Asri 🙏🏻.

Dear Sis Rizki, Thank you very much for the positive review. This means a lot to us. Waiting for your return to Pondok Asri, Sis 🙏🏻.

Dear Sis Sifa, Thank you very much for taking the time to share your experience of staying at Pondok Asri 2. Things like this mean a lot to us and are a motivation for us to be able to provide the best service to our guests. Thank you and we are waiting for your return to Pondok Asri, Sis 🙏🏻.

Dear Mrs. Susi, Thank you for taking the time to share your experience at Pondok Asri. This means a lot to us. We are waiting for Mother's arrival back at Pondok Asri. 🙏🏻.

Dear Mr Haris, Thank you for taking the time to share your experience at Pondok Asri. We are waiting for your arrival back at Pondok Asri. 🙏🏻.

Dear Mrs. Sri, Thank you for taking the time to share your experience at Pondok Asri. We are waiting for Mother's arrival back at Pondok Asri. 🙏🏻.

Dear Mrs. Amira, Thank you very much for taking the time to share your positive experience staying at Pondok Asri 2. This means a lot to us. We are really looking forward to Mrs. Amira's arrival back at Pondok Asri when you go on holiday again in Pangandaran 🙏🏻.

Dear Mrs. Ugita, Thank you for taking the time to share your experience of staying at Pondok Asri 2. I apologize in advance, Ma'am, because you chose the standard room type, so the room is without a water heater and that has been explained in the description. For coffee makers, in all our room types we do not provide coffee makers, only thermoses and the thermos can be refilled indefinitely. For towels, if you want to have the towels replaced, please ask our staff for two nights. If there is a replacement request, we will replace it. But if there is no request, the standard for replacing towels and bed sheets is 2 days, Mom. Our breakfast was all delivered to our room and everything was stated in the description. It's a good idea before booking to read the entire description of the hotel facilities, ma'am, so that there's no disappointment like this again. Thank you and hope you always have a happy Mother's Day 🙏🏻.

Dear Mrs. Stephani, Thank you for taking the time to share your experience staying at Pondok Asri 2. We will maintain the positive things and some of the things that are still lacking will be our material to improve our services. We are waiting for your return to Pondok Asri 🙏🏻.

Dear Mrs. Sheila, Thank you very much for taking the time to review your experience staying at Pondok Asri Hotel. The size of the room matches your photo because we don't edit photos. The one in the photo is indeed a photo of the family room on the 2nd floor which is the same size as the one you live in. The only difference is that on the 2nd floor there are windows and glass doors so that it looks as spacious as possible. For the water heater, it happened that the room was filled before you filled it and after you checked out, and there were no problems with the water heater. If there are any problems during your stay, you can ask for help from our staff on duty, we will be happy to help. Thank you and we are waiting for your return to Pondok Asri, ma'am 🙏🏻.

Dear Pak Muhamad Abdurahman Greetings, Thank you for taking the time to review our place. Hopefully we can always provide maximum service for our guests. Waiting for his return at Pondok Asri Hotel. 🙏🏻.

Thank you for taking the time to review your experience while staying at Pondok Asri. We will pay attention to the shortcomings so that they don't happen again in the future. Yesterday's incident happened successively at hotels around here as well. But we have found a solution so that similar incidents do not happen again. We are waiting for your return, Mother at Pondok Asri. 🙏🏻.

Thank you for taking the time to provide a review about Pondok Asri 2. We will pay attention to these deficiencies. Thank you 🙏🏻.