Verified Traveler

10,0

/10

Reviewed 5 week(s) ago

The hotel has a great, central location. The staff are lovely and friendly. The breakfast is quite good, and the restaurant is clean. I recommend The Tray Hotel.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you very much for sharing your feedback regarding your stay at Haifonte Luy Hotel. We are delighted to hear that you were satisfied with our services. We wish you good health and happiness, and we hope to welcome you back again. Thank you again. Sincerely, The Management Team, Haifonte Luy Hotel

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Phương T. N.

Staycation

9,7

/10

Reviewed 9 week(s) ago

Good service, very satisfied, the location is very convenient, okay.

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1 people find it helpful

Accommodation's Reply

24 Apr 2026

Dear Mr. Nguyen Phong Thao, Thank you very much for sharing your feedback about your stay at Telui Haiphong Hotel. We are delighted to hear that you were satisfied with our hotel services. We wish you good health and happiness, and we hope to welcome you back again. Thank you again. The Management Team, Telui Haiphong Hotel

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Verified Traveler

Staycation

8,0

/10

Reviewed 36 week(s) ago

Friendly and enthusiastic staff, clean and beautiful hotel, central location. Great foot bath service, delicious breakfast. Great facilities, convenient games and swimming pool. Next to the hotel there is a delicious beef hotpot restaurant. Will come back next time I come to HP.

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Accommodation's Reply

17 Oct 2025

Ms. Ha, thank you for sharing your experience at Trey Hotel Hai Phong. We are glad you enjoyed our service. We wish your family good health and happiness, and we hope to welcome you back soon. Thank you! Trey Hotel Hai Phong Management

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Pham T. H.

9,7

/10

Reviewed 42 week(s) ago

My family stayed here for 1 night. Friendly staff, clean rooms, close to all restaurants.

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2 people find it helpful

Accommodation's Reply

04 Sep 2025

Dear Ms. Huong, Thank you for taking the time to share your experience at The Tray Hai Phong Hotel. We are very happy to know that you and your family were satisfied with the services provided. We wish you and your family good health and happiness and look forward to welcoming you and your family back soon. Best regards, The Tray Hai Phong Hotel Management Board.

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D***g

9,4

/10

Reviewed 58 week(s) ago

nice hotel, good location, friendly staff, but the TV is small and can't be used

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HA HA

Staycation

10,0

/10

Reviewed 81 week(s) ago

For culinary experiences, you should try Nem cua be at Nga store in Co Dao market, bun ca at 66 Le Loi, banh mi pate at 244 Cat Dai.

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1 people find it helpful

T***G

Business

9,4

/10

Reviewed 95 week(s) ago

Only the swimming pool is tiny and the water is not very clean, the gym has bad machines... the rest is ok, going to work out here is ok.

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Accommodation's Reply

19 Sep 2024

Thank you for staying and taking the time to share your experience at The Tray Hai Phong Hotel. We would like to take note of your comments to improve the limitations and promote the positive points. We wish you good health and success. Best regards, Board of Directors of The Tray Hai Phong Hotel

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H***g

Staycation

10,0

/10

Reviewed 97 week(s) ago

The hotel is in a very nice location, you can see the city from above, there are many famous restaurants around, just walking distance. The staff is friendly and enthusiastic. The hotel room is beautiful, clean, modern equipment. The breakfast buffet does not have too many dishes but the quality is good.

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1 people find it helpful

Accommodation's Reply

22 Aug 2024

Dear Ms. H., Thank you for sharing your experience at The Tray Hai Phong Hotel. We are very happy to know that you are satisfied with the location, facilities, and service quality of the hotel. We wish you good health and success. Best regards! Hotel Management

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H***g

10,0

/10

Reviewed 100 week(s) ago

The breakfast buffet is very delicious, better than the old lady's rice paper, convenient location for travel, there is nothing lacking around the restaurant, if there is a chance, I will come back.

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1 people find it helpful

Nguyen H. T.

Staycation

9,4

/10

Reviewed 102 week(s) ago

This hotel is a long-standing luxury hotel in Hai Phong city. Near the center, convenient for enjoying Hai Phong street cuisine (near Thang To restaurant, Ba Cu crab cake, Chu Van An food street)

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1 people find it helpful

Accommodation's Reply

16 Jul 2024

Dear Miss HT, Thank you for trusting and booking The Tray Hai Phong hotel. We are very happy to know that you are satisfied with the quality of hotel services during your stay here. Hope to welcome you and your family and friends back soon. Wishing you lots of health and success. Best regards! Board of Directors of Tray Hotel

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Nguyen T. M. X.

Leisure

10,0

/10

Reviewed 111 week(s) ago

Clean hotel. Friendly and enthusiastic staff. In the city center, convenient for traveling.

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2 people find it helpful

Tran T. T.

9,7

/10

Reviewed 161 week(s) ago

The hotel is very comfortable, I reported late check out at 1:30 pm, the staff still happily agreed. Even though I planned to go out to another hotel to stay, but after eating and drinking, I went back to the hotel staff to make me feel satisfied.

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7 people find it helpful

Pham P. A.

9,7

/10

Reviewed 199 week(s) ago

Kì nghỉ tuyệt vời. Khách sạn có vị trí thuận lợi để đi lại trong thành phố. Không gian phòng sạch sẽ, thoáng mát. Đặt biệt phòng ngủ nếu kéo rèm vào sẽ rất tối, phù hợp với người khó ngủ như tôi. Khách sạn còn có bể bơi trên tầng thượng tuy không rộng nhưng rất sạch sẽ. Sẽ lựa chọn lưu trú ở đây nếu có dịp đi Hải Phòng.

2 people find it helpful

Accommodation's Reply

03 Sep 2022

Dear Ms. Phuong, Thank you for choosing to use Tray hotel service and taking the time to share your experience with us. We are very pleased to know that you are completely satisfied with your stay at the hotel. This is a great motivation to help us continue to maintain, improve and improve service quality. Wishing you a lot of health, lots of fun and hope to welcome you and your family/friends/colleagues again soon at Tray Hotel! Best regards, Bussiness Department

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Hanh

9,1

/10

Reviewed 199 week(s) ago

The hotel was under renovation so there was no bellman and the lobby wasn't open. Despite that, our suite was clean and comfortable. The location is perfect. Staffs are helpful and nice. In general we were satisfied with our stay.

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Thai Nang Nguyen

8,8

/10

Reviewed 200 week(s) ago

Khách sạn và phòng hơi cũ, nhưng mọi thứ ok, tiện nghi đầy đủ

1 people find it helpful

Accommodation's Reply

25 Aug 2022

Dear Ms. Thai Nang, Thank you for choosing to use Tray Hotel - one of the first 4 * hotels in the beautiful port city of Hai Phong and for taking the time to share your experience with us. The hotel is being upgraded, renovated and gradually improved the service quality. We are delighted to hear that you enjoyed your stay here and look forward to welcoming you and your loved ones back soon. Wishing you a lot of health, lots of fun! Best regards, Tray Hotel Sales Department

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8,5

/10

Reviewed 202 week(s) ago

khách sạn sạch sẽ nhân viên nhiệt tình

1 people find it helpful

Accommodation's Reply

06 Aug 2022

Dear Anh Duy, Thank you for taking the time to share your experience while staying at The Tray Hai Phong hotel. We hope to welcome you again soon, serving you and your family, friends and colleagues in the future. Wish you a happy weekend! Best regards, The Tray . Hotel Sales Department

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Tran T. U.

8,5

/10

Reviewed 206 week(s) ago

My family had a wonderful stay here. clean spacious room. The staff is polite and attentive, the restaurant has good and reasonable food. On weekends under the coffee, there is also live foreign music. Very pleased

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Accommodation's Reply

13 Jul 2022

Dear Ms Thanh Uyen, Thank you for taking the time to share your experience at The Tray Hotel. The hotel is very happy to know that your family had a wonderful stay here. Her positive evaluation and recognition is a great encouragement to the entire hotel staff in improving service quality every day. Once again, thank you for your trust and support of The Tray Hotel. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Business Room - This Trayu Hotel

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Linh P.

8,8

/10

Reviewed 208 week(s) ago

The hotel is located in the city center, very convenient to travel to the reviewed tourist attractions. Polite and polite staff. Clean rooms. The hotel is currently repairing the swimming pool, so have not experienced it yet.

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Accommodation's Reply

28 Jun 2022

Dear Ms. Linh, Thank you for using the service of The Tray Hotel. The hotel appreciates and acknowledges your sharing. Hope the hotel will soon welcome you again with your family, friends and colleagues every time you come to Hai Phong. Wishing you a very happy day! Best regards, Sales Department - The Tray . Hotel

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The Tray Hotel Hai Phong

Overall Ratings & Reviews The Tray Hotel Hai Phong

9,2

9,3

9,2

9,3

9,0

Traveler Reviews The Tray Hotel Hai Phong