Overall, it was OK. We paid for 3 rooms and stayed for 4 nights (i.e. 5 days). The hotel provided 2 small mineral water bottles for each room and would charge extra for each bottle taken from the fridge. So, we decided to buy mineral water which was much cheaper at the nearby convenient store. The room service for all 3 rooms was done only once, i.e. on the fourth day. They only replenished the toiletries and water bottle once (i.e. on the fourth day). When I requested for a late check-out (from 12 noon to 1 pm), they wanted to charge me 30% of the room rate. However, I showed the email which I received from them indicating that they would charge VND50,000/hour for late check-out, they honored it. I noticed that this hotel is very calculative in providing their services including the drinking water and late check-out. In many hotels which I stayed previously, drinking water is complimentary and late check-out of 1 hour will not be charged.