Stayed at Wisdom Residence Hat Yai and overall the experience was okay. The room was clean and comfortable, but one downside was that basic toiletries like a toothbrush were not provided. It would have been more convenient if these essentials were included or available upon request. Other than that, the stay was decent for the price and location

The room smelled like bathroom material; it was a really bad smell.

Great 👌 Room big, hotel look clean

The staff provided good service. The room was clean and very spacious.

The hotel is very comfortable for families, good for resting to relieve fatigue, clean and smoke-free. Recommend this hotel

Very good hotel and very good place. I like it and come back again.

Hotel staff is very friendly. Room is clean. Room is spacious.

Hotel location is very strategic and easy to access. Near to other attractive places around Hatyai area.

Best experience I've ever had. Check in was flawless. Room was amazing. Location strategic got nearby restaurant. 7-11 not too far. Recommended. Definitely my choosen stay next time if I'm going Hatyai.

The bathroom is not clean, there are debris in it, the sheets are dusty.

Good location, price and service staff.

There is not enough on-site parking if staying late at night.

Very good, near the source of food, hospitals and shopping malls, convenient transportation, good service staff How many times have you come to stay here? The price is great value.

Big room, wide balcony, cold air conditioner.

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Clean rooms, cool air, good comfort.

Reasonably spacious room Very good service staff

Stayed for 3 nights. Great hotel. probably one of the best that i've ever stayed. The room have everything that you need. Clean bathroom with amenities, fridge, balcony and even a sink. The staffs here are super polite and helpful. Surely I will come back here again when I visit hatyai next time. Thank You :)

The service from the staff is very good. But if going back to the accommodation after midnight There is no parking lot. Uncle. Security. Seems to not really care. Standing, smoking while working Then told him to park outside Therefore had to go around and search for parking on the side of the road The rooms are clean, comfortable, but in the morning, Malaysian guests let their children play. Loud noises Other room guests Go out and tell him to do a relaxed face In the end, I want to improve too.

The incident occurred on 1 January 2020 at approximately 9.45 am I stayed in the hotel on the night of 31 December 2019 and checked out on 1 January 2020 due to the staff found cigarette butts in My room And can smell the cigarette I pointed out that I am the person who smokes. But do not smoke in the rooms and balconies of the hotel, according to the rules of the hotel, stating that if there is smoking, will request a fine of 5000 (according to a fine of 2000 kilometers) about the rules. throughout By not smoking Which the cigarette butts found I pointed to the staff on the counter that I stepped on my shoes. And the cigarette smell in the room came from the body odor that I had celebrated the new year all night. When he returned to his room in drunk So I didn't take a shower Therefore causing the cigarette smell attached to my clothes Smelt the whole room And when the hotel maid comes to inspect the room The housekeeper told the staff to find cigarette butts and the smell of cigarette in the room I stayed. In which the room has a smoke detector And if I smoke in the real room, the smoke detector must work properly or not. But this smoke detector did not work Then came to say that I smoke in the room By using the inhalation of smell with the housewife's nose Is a judgment And confiscate the key deposit of 500 baht. Do I like to take advantage of the customers too much? In the end, I would like to leave this case to the managers of the hotel and everyone who is staying. PS. I stay in this hotel very often. And never had a history like this before