People often mention about Amaris Hotel Margorejo Surabaya
All
Staff Friendliness (88)
Taste (77)
Variety (73)
Bedroom (72)
Accessibility (70)
Ambiance (69)
Bathroom (67)
Distance to City Center (66)
Hotel Area (65)
Surroundings (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Margorejo Surabaya
Number of reviews per page
20
20
40
40
Customer reviews
M***d
8,8
/10
Reviewed 2 week(s) ago
Strategic location, fitting rooms that weren't too small, friendly staff, and a varied breakfast menu. Overall, the hotel was in keeping with its class.
See original
Find this review helpful?
Accommodation's Reply
21 Aug 2025
Dear Guest M*d. Thank you for your wonderful review of our hotel! We are glad you enjoyed your stay and hope to see you again soon. Best regards, Harmadi, Hotel Manager
See original
arie m.
Business
10,0
/10
Reviewed 2 week(s) ago
I always stay here when I go to Surabaya
See original
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Mr. Arie M. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you feel comfortable as a second home and enjoy staying at Amaris Hotel Margorejo - Surabaya. Your input is very meaningful to us and we will continue to improve our quality and service. We hope to always be the first choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
See original
HS
Hansen S.
10,0
/10
Reviewed 2 week(s) ago
I've always enjoyed Amaris Margorejo. The food is traditional and healthy. The rooms are clean, the staff is friendly, and the hotel continues to improve its service and cleanliness.
See original
Find this review helpful?
Accommodation's Reply
10 Aug 2025
Dear guest Mr. Hansen S. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for staying at Amaris Hotel Margorejo-Surabaya and taking the time to write a review for us, we are very pleased to know that you have received excellent service from our staff during your stay at Amaris Hotel Margorejo - Surabaya. Your extraordinary praise for our staff has been conveyed to the team. Your very kind words are undoubtedly a great motivation for all of us to always provide the best, It is a pleasure for us to be able to serve you again with our best hospitality on the next occasion. Warm regards. Harmadi. Hotel Manager.
See original
Edward M.
9,4
/10
Reviewed 3 week(s) ago
The food is varied and delicious and very close to the mall.
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Dear Mr. Edward M. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes for success & good health. Best regards, Harmadi - Hotel Manager.
See original
m***s
8,5
/10
Reviewed 4 week(s) ago
Good service, friendly staff, good location.
See original
Find this review helpful?
Accommodation's Reply
03 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
See original
m***s
8,5
/10
Reviewed 4 week(s) ago
Good service, friendly staff, good location.
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Mr/Mrs. Warmest greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warmest greetings from. Hotel Manager, Harmadi.
See original
Y***a
10,0
/10
Reviewed 4 week(s) ago
This hotel is located not too far from the city center. The place is clean and comfortable, and the staff is friendly and helpful.
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Dear Guest Mr/Ms Y***a
Warm greetings from Amaris Hotel Margorejo - Surabaya
We thank you for your review
It's very nice to hear that you were comfortable and enjoyed your stay at Amaris Hotel Margorejo, and that it met your expectations. We really hope that we can always be the first choice of comfortable accommodation for you and your family.
Thank You
Greetings,
Harmadi
Hotel Manager
N***l
Medical
8,8
/10
Reviewed 5 week(s) ago
It's pretty good. The room is a bit small, so if you're checking in, get a spacious room.
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. N*l, Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And for the room size according to the classification, which is 18 M2 and the only difference is the size of the bed. We have two types. We are glad that you have enjoyed your visit and we hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi
See original
N***i
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful. The food is varied and the access is easy.
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr/Ms N*i, Warm greetings from Amaris Hotel Margorejo - Surabaya We thank you for your review on Traveloka It is very pleasant to hear that you are comfortable and enjoyed your stay at Amaris Hotel Margorejo - Surabaya, Your input means a lot to us and we will continue to improve our quality and service, We hope we can always be the first choice of comfortable accommodation for you and your family. Thank you Best regards, Harmadi Hotel Manager
See original
h***o
10,0
/10
Reviewed 5 week(s) ago
The location of the hotel is very strategic, the rooms are very very clean.
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr/Ms h*o. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
See original
R***h
Staycation
9,1
/10
Reviewed 6 week(s) ago
Good place, easy access to the city center, completeness of the bathroom check list, information says there is a comb but there is no comb
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. R*h, Thank you for taking the time to provide your review and comments about Amaris Hotel Margorejo - Surabaya, we are happy to hear that you enjoyed your experience at Amaris Hotel Margorejo - Surabaya. We apologize for the availability of Combs in the room but if you need a Comb we will be happy to send it to the guest who needs it. We hope to welcome you back soon to enjoy your experience at Amaris Hotel Margorejo - Surabaya. Best wishes & Always be healthy. Best regards, Harmadi - Hotel Manager.
See original
A***s
Transit
10,0
/10
Reviewed 7 week(s) ago
The hotel location is quite strategic for all activities
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr/Ms A*s. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your visit and our best location near Plaza Marina (Shopping center for Electronics and Mobile Phones in South Surabaya), Culinary and close to the Toll gate, near Juanda Airport - Surabaya, closest to Rungkut Industri. We hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
See original
J***g
10,0
/10
Reviewed 7 week(s) ago
Good service, good service, good facilities, all in good
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. J*g. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
See original
S***i
Staycation
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful, the breakfast is very varied, the menu is delicious, the room is clean, the toilet is clean, it's just a shame the TV isn't a smart TV yet, but overall it's really good🥰
See original
Find this review helpful?
Accommodation's Reply
04 Jul 2025
Dear Mr./Mrs. S*i. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
See original
Hs
Hendra s. p.
Business
10,0
/10
Reviewed 8 week(s) ago
All the staff was very friendly in reception and in restaurant also.
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Guest Mr Hendra S. P,
Warm greetings from Amaris Hotel Margorejo - Surabaya
We thank you for your review
It's very nice to hear that you were comfortable and enjoyed your stay at Amaris Hotel Margorejo, and that it met your expectations. We really hope that we can always be the first choice of comfortable accommodation for you and your family.
Thank You
Greetings,
Harmadi
Hotel Manager
DA
DYAH A. P. D.
9,1
/10
Reviewed 8 week(s) ago
City center.. Easy to go anywhere...
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. Dyah A. P. D. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoy your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
See original
D***a
8,5
/10
Reviewed 8 week(s) ago
With affordable price, clean hotel. Good service. Children are not charged for meals. Upgrade to king bed has additional cost
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. D*a. Warm greetings from Amaris Hotel Margorejo - Surabaya. We thank you for your review. It is very pleasant to hear that you are comfortable and enjoying your stay at Amaris Hotel Margorejo - Surabaya. Your input means a lot to us and we will improve our quality and service. We hope that we can always be the main choice of comfortable accommodation for you and your family. Thank you. Best regards, Harmadi. Hotel Manager.
See original
at
arum t.
Business
9,7
/10
Reviewed 9 week(s) ago
The breakfast has many choices, everything is delicious, the coffee is delicious. The only thing lacking in the room is that there is no kettle for hot water and the floor is a bit sticky when you step on it barefoot for the first time. Other than that, it is comfortable and pleasant.
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Mrs. Arum T. Warm greetings from Amaris Hotel Margorejo Surabaya. Thank you for choosing Amaris Hotel Margorejo Surabaya to stay, we thank you for your review and input. For the sticky floor, we have conveyed it to the Operational Team in Moping / Floor Mopping is really clean and in terms of this service, the Operational team will be evaluated and re-trained to be even better, once again we thank you for your input and information and for the future or next visit we will try to be more comfortable. We really hope to always be a comfortable place to stay when you visit the city of Surabaya. Thank you. Best regards, Harmadi. Hotel Manager.
See original
HM
Herry M.
Leisure
10,0
/10
Reviewed 9 week(s) ago
We were checked in at 18:40, everything is ready for occupancy.
Find this review helpful?
Accommodation's Reply
24 Jun 2025
Dear Mr. Herry M. Warm greetings from Amaris Hotel Margorejo - Surabaya. Thank you for your good review of our hotel. And We are glad that you have enjoyed your stay and we hope to see you again soon. Warm greetings from. Hotel Manager, Harmadi.
See original
Y***a
Staycation
8,7
/10
Reviewed 10 week(s) ago
I have stayed here many times and am always satisfied
I don't know why yesterday, the room I stayed in had an air conditioner that wasn't cold
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2025
Dear Mr./Mrs. Y*a. Warm greetings from Amaris Hotel Margorejo Surabaya. Thank you for choosing Amaris Hotel Margorejo Surabaya to stay, we thank you for your review and input. For this matter, we have coordinated with the Engineering team to ensure that the room AC maintenance is running well and functioning properly (cold), once again we thank you for your input and information and for the future or next visit we will try to be more comfortable. We really hope to always be a comfortable place to stay during your visit to the city of Surabaya. Thank you. Best regards, Harmadi. Hotel Manager.