Amaris Hotel Margorejo Surabaya

Explore Amaris Hotel Margorejo Surabaya
8,7
Very Good
From 7.040 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,6

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about Amaris Hotel Margorejo Surabaya
All
Staff Friendliness (113)
Taste (104)
Bedroom (101)
Variety (97)
Ambiance (95)
Accessibility (91)
Bathroom (91)
Distance to City Center (87)
Hotel Area (86)
Surroundings (83)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Margorejo Surabaya

Number of reviews per page
20
40
Customer reviews
Audea S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Very good. The rooms are comfortable and the service is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 May 2026
Dear Ms. Audia S., Sincerely yours, Amaris Marco Regio Hotel - Surabaya. Thank you for choosing and reviewing your stay at Amaris Marco Regio Hotel in Surabaya. We are delighted that you appreciated our cleanliness and service. We assure you that your compliments will be passed on to our entire team, which will encourage us to continue improving. We hope to provide even better service in the future. Thank you again, we wish you good health, and we look forward to seeing you again at Amaris Marco Regio Hotel, Surabaya. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Very worth it hotel, cool & keep it up 👍🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 May 2026
Dear Mr./Ms. D, We extend our heartfelt greetings from the Amaris Margherita Hotel Surabaya. Thank you so much for your kind words about our hotel. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again. Thank you very much. Sincerely, Hotel Manager Halmadi
Translated by Google Icon
See original
Profile Picture
erpan d. s.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 May 2026
Dear Mr. Erpan D.S., Thank you for taking the time to review and provide feedback about Amaris Marcorejo Hotel - Surabaya. We are delighted to hear that you enjoyed your stay at Amaris Marcorejo Hotel - Surabaya. We hope to welcome you back again soon and wish you another wonderful experience at Amaris Marcorejo Hotel - Surabaya. We wish you good luck and good health always. Sincerely, Harmadi - Hotel Manager
Translated by Google Icon
See original
e***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
the hotel staff are friendly and nice,,,
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 May 2026
Dear Mr. e*n, Sincerely yours from Amaris Marcorejo Hotel - Surabaya. Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely yours, Hotel Manager, Harmadi.
Translated by Google Icon
See original
W***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Okay, overall, it's just that there's no water heater either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Mr./Ms. W*I, Thank you for taking the time to review and provide feedback about Amaris Marco Rejo Hotel - Surabaya. We are delighted to hear that you enjoyed your stay at Amaris Marco Rejo Hotel - Surabaya and appreciate the provision of a pitcher of water in your Smart Room View. We hope to welcome you back soon and wish you another wonderful experience at Amaris Marco Rejo Hotel - Surabaya. We wish you good luck and good health always. Sincerely, Harmadi - Hotel Manager
Translated by Google Icon
See original
Indah P. R. B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Very affordable hotel, includes breakfast, friendly staff, good cleanliness.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Ms. Indah P.R.B.S., Sincerely yours from Amaris Marco Rejo Hotel - Surabaya. Thank you for your review on Traveloka. We are delighted to hear that you had a positive experience with us. We will continue to strive to provide an excellent stay experience, prioritizing quality cleanliness and friendly, professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. We sincerely hope to be your preferred choice for comfortable accommodations for you and your family in the future. Thank you. Sincerely, Harmadi
Translated by Google Icon
See original
Y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The room is spacious. When I eat rice, it becomes hard due to lack of water. Please check again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 May 2026
Dear Ms. Y*a, Thank you for taking the time to review and provide feedback about Amaris Hotel Margorejo - Surabaya. We are delighted to hear that you enjoyed your stay at Amaris Hotel Margorejo - Surabaya and appreciate your suggestion regarding the rice preparation. We have noted this and are working with the chef to improve it. We hope to welcome you back soon to ensure you have another great experience at Amaris Hotel Margorejo - Surabaya. We wish you good health always. Sincerely, Harmadi - Hotel Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The hotel is clean, and the food is varied, with both modern and traditional options. I love the local food, like corn, peanuts, and boiled sweet potatoes. I'll stay there again next time I go to Surabaya.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Valued Guest, Sincerely, Amaris Marco Rejo Hotel - Surabaya. Thank you for your review on Traveloka. We are delighted to hear that you had a positive experience with us. We will continue to strive to provide an excellent stay experience by maintaining high standards of cleanliness and offering friendly and professional service. Every guest is our top priority, and your review encourages us to further improve the quality of our service. We sincerely hope to be your preferred choice for comfortable accommodations for you and your family in the future. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
Dedik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The rooms were clean and the hotel staff was very friendly. The breakfast was delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Apr 2026
Dear Mr. Detick W., Warm greetings from Amaris Marcorejo Hotel Surabaya. Thank you for taking the time to write a review of our hotel. We are very pleased that you were comfortable during your stay at Amaris Marcorejo - Surabaya. Cleanliness and comfort of the rooms are our top priorities, and they met your expectations. Such feedback encourages us to further improve our services to provide even better experiences for you in the future. We hope to welcome you back again in the future. Sincerely, Harmadi, Hotel Manager.
Translated by Google Icon
See original
L***S
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The staff is very friendly, the food is delicious and the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear L*S, Thank you for taking the time to review and share your feedback about Amaris Marcorejo Hotel - Surabaya. We are delighted to hear that you enjoyed your stay at Amaris Marcorejo Hotel - Surabaya. We hope to welcome you back again soon and wish you another great experience at Amaris Marcorejo Hotel - Surabaya. We wish you good luck and good health always. Sincerely, Harmadi - Hotel Manager
Translated by Google Icon
See original
W***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Good service, delicious food and friendly in providing service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Apr 2026
Dear Mr./Ms./Mrs. Wa, Sincerely, Amaris Marcorejo Hotel - Surabaya. Thank you for your review on Traveloka. We are delighted to hear that you were comfortable and enjoyed your stay at Amaris Marcorejo Hotel - Surabaya. Your feedback is very important to us and will encourage us to improve the quality of our services. We hope to always be your first choice for comfortable stays with your family. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
Agus S.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
Steady and safe, we and the team are happy and can be happy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2026
Dear Mr. Agus S., Warm greetings from Amaris Marcorejo Hotel Surabaya. Thank you for taking the time to write a review of our hotel. We are very pleased that you were comfortable during your stay at Amaris Marcorejo Hotel - Surabaya. Cleanliness and comfort of the rooms are our top priorities, and they met your expectations. Such feedback encourages us to further improve our services to provide even better experiences for you in the future. We hope to welcome you back on your next stay. Sincerely, Harmadi, Hotel Manager.
Translated by Google Icon
See original
faizalkurniasyavitri
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Clean, friendly staff, and spotless
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Ms. Faizalkurniasyavitri, Warm greetings from Amaris Hotel Margorejo Surabaya. Thank you for taking the time to review our hotel. We are delighted that you were comfortable during your stay at Amaris Hotel Margorejo – Surabaya. Cleanliness and comfort of the rooms are our top priorities, and they met your expectations. Such feedback encourages us to further improve our services to provide even better experiences for your future stays. We hope to welcome you back again in the future. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
Fatik N.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Friendly hotel staff and strategic location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2026
Dear Mr./Ms. Fatik N., From Amaris Marcorejo Hotel - Surabaya, We respectfully thank you for the opportunity to welcome and serve you during your stay. We are honored to receive your positive feedback regarding our services. We hope to welcome you again in Surabaya and thank you for choosing Amaris Marcorejo Hotel as your home away from home. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
Denni T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Clean, lots of food variations, comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Apr 2026
Dear Mr./Mrs. Denny T., Sincerely yours, Amaris Marcorejo Hotel - Surabaya. Thank you for your review. We are very pleased that you were comfortable and enjoyed your stay at Amaris Marcorejo Hotel - Surabaya. Your feedback is very important to us and will encourage us to improve the quality of our services. We hope to always be your first choice for comfortable stays with your family. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly, clean, lots of food variations
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Apr 2026
Dear Valued Guest, This is a message from Amaris Marco Rejo Hotel - Surabaya. We would like to thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, Hotel Manager, Harmadi.
Translated by Google Icon
See original
Guritri W.
icon-origin-TRAVELOKA
9,6
/10
Reviewed 8 week(s) ago
Friendly staff, check-in at 10 am, it turned out the AC was leaking and only noticed it in the morning because it was so hot, couldn't sleep, immediately fixed it but it leaked again, so I ended up sleeping using my mini fan that I carry everywhere, but when I checked out I told the receptionist that it was happening again and asked for a room change, thank you 🫰🏻
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Apr 2026
Dear Ms./Mrs. Guritri W., Thank you for taking the time to write a review about your experience at the Amaris Marcorejo Hotel. We apologize for the inconvenience you experienced regarding the malfunctioning and leaking air conditioning system. We are deeply saddened by the incident you reported and understand how dissatisfied this situation may have been. We have documented this and are working with our engineering team to improve our scheduled air conditioning maintenance. Once again, we apologize for this inconvenience and greatly appreciate your feedback, which is part of our ongoing efforts to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Room 621, exhaust fan in bathroom not working... Overall good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Apr 2026
Dear Mr./Ms. S*i, This is a message of our sincere respect from Amaris Marco Rejo Hotel Surabaya. Thank you for choosing to stay at Amaris Marco Rejo Hotel Surabaya. Thank you also for your review and feedback. Regarding this matter, we have coordinated with our engineering team to ensure that the bathroom ventilation system is functioning correctly. Thank you again for your feedback and comments. For your next stay, we will do our best to make your experience even more comfortable. We sincerely hope that Amaris Marco Rejo Hotel will always be a comfortable place for you to stay during your visits to Surabaya. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
M***D
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
It was a great stay here, strategic location, comfortable, clean rooms, and standard breakfast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Marco Rejo Hotel - Surabaya. Thank you for your review on Traveloka. We are delighted to hear that you were comfortable and satisfied with your stay at Amaris Marco Rejo Hotel - Surabaya. Your feedback is very important to us and will motivate us to further improve the quality of our services. We hope to be your top choice for comfortable stays with your family always. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Everything was very pleasant from check-in/out, the staff were very friendly, the room was according to the menu, and the breakfast was also varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Sincerely, Amaris Marco Regio Hotel - Surabaya. Thank you for your review. We are delighted that you were comfortable and enjoyed your stay at Amaris Marco Regio Hotel - Surabaya. Your feedback is very important to us and will encourage us to improve the quality of our services. We hope to always be your first choice for comfortable stays with your family. Thank you. Sincerely, Harmadi, Hotel Manager
Translated by Google Icon
See original
Number of reviews per page
20
40