Ashley Wahid Hasyim Jakarta

Explore Ashley Wahid Hasyim Jakarta

Overall Ratings & Reviews Ashley Wahid Hasyim Jakarta

Traveloka (10.507)
Other sources (254)
8,7
Very Good
From 10.507 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,5

Location

9,0

Service and Facilites

8,7

People often mention about Ashley Wahid Hasyim Jakarta
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Distance to City Center (217)
Staff Friendliness (209)
Bedroom (208)
Ambiance (203)
Taste (189)
Bathroom (186)
Hotel Area (184)
Accessibility (182)
Surroundings (179)
Check-in/out Time (156)
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Traveler Reviews Ashley Wahid Hasyim Jakarta

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20
40
Customer reviews
A***g
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Transit
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9,7
/10
Reviewed 2 day(s) ago
The hotel is okay. I needed it suddenly because I don't have a boarding house yet but I can't sleep at home.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that Ashley Jakarta Wahid Hasyim could accommodate your last-minute stay and provide you with a comfortable place when you needed it. We truly appreciate your trust in choosing our hotel and hope to have the opportunity to welcome you back again in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Verified Traveler
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Staycation
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10,0
/10
Reviewed 4 day(s) ago
We'll be back soon. The security guard at the front was also very helpful, his reflexes were quick when he saw guests arriving with quite a lot of luggage.
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Mituhu P.
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9,1
/10
Reviewed 4 day(s) ago
Downtown, comfortable service, delicious food.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed our central location, comfortable service, and delicious food. Your positive feedback truly means a lot to us and motivates our team to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the near future. Sincerely, Raynatha Ticoalu Hotel Manager
Ashaiti h. A.
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10,0
/10
Reviewed 6 day(s) ago
The room was clean, the breakfast was delicious, the staff were very friendly, assisted by Ms. Saskia and Mr. Yudha at the reception.
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Accommodation's Reply
20 Jan 2026
Dear Mrs. Ashaiti, Thank you very much for your kind review. We are delighted to know that you found our room clean, enjoyed the breakfast, and experienced friendly and helpful service from our team. Your special mention of Ms. Saskia and Mr. Yudha at the reception is truly appreciated. We will be sure to share your compliments with them, as it will greatly motivate our team to continue delivering excellent service. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim for another pleasant stay in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Christyn
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Staycation
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10,0
/10
Reviewed 6 day(s) ago
The staff is friendly and the hotel is clean
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Accommodation's Reply
20 Jan 2026
Dear Mrs. Christyn, Thank you for taking the time to share your feedback. We are pleased to know that you found our staff friendly and the hotel clean. Your kind comments are truly appreciated and encourage our team to continue maintaining high standards of service and cleanliness. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
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Mituhu P.
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10,0
/10
Reviewed 7 day(s) ago
Friendly staff, good food, downtown
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you found our staff friendly and the hotel clean. Your kind comments are truly appreciated and encourage our team to continue maintaining high standards of service and cleanliness. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
M***A
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Business
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10,0
/10
Reviewed 7 day(s) ago
Nice and nice place, good.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are glad to know that you found our hotel nice and enjoyed the overall atmosphere. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
A***h
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10,0
/10
Reviewed 1 week(s) ago
Upon arriving at the hotel in the morning, I was exhausted from a long journey. I informed Ms. Alifa at reception, and I was pleasantly surprised by her prompt response and eagerness to find a comfortable solution for me. She arranged for me to check in early and even upgraded my room so I could rest immediately. Ms. Alifa coordinated directly with her team to prepare the room, and it took only about 15 minutes for it to be ready. When I entered, I was impressed. Despite my early check-in, the room wasn't rushed or rushed; it was spotlessly clean, tidy, and comfortable, and the towels were fresh and carefully prepared. I extend my sincere thanks to Ms. Alifa and the housekeeping team, especially Mr. Wan, for their professional service and attentiveness. This experience truly made me feel valued and respected. I wholeheartedly recommend this hotel. The warmth and professionalism of the staff, combined with the cleanliness and tidiness of the rooms, reflect a high level of service.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for sharing your detailed and heartfelt review. We are truly delighted to know that your arrival experience with us was comfortable and that we could assist you after your long journey. We sincerely appreciate your kind words regarding Ms. Alifah at the reception for her prompt response, care, and initiative in arranging an early check-in and room upgrade for your comfort. Your recognition of her coordination with the team, as well as your compliments to our Housekeeping team, especially Mr. Wan mean a great deal to us. We will certainly share your appreciation with them, as it serves as a wonderful motivation for our entire team. It is truly rewarding to hear that the room was prepared to a high standard despite the early check-in, and that you felt valued and well taken care of during your stay. Thank you for your strong recommendation and trust in our hotel. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim for another memorable and comfortable stay. Sincerely, Raynatha Ticoalu Hotel Manager Ashley Jakarta Wahid Hasyim
m***a
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Transit
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10,0
/10
Reviewed 1 week(s) ago
staff are friendly, i got upgrade room nice breakfast comfy room clean
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We are pleased to know that you enjoyed the friendly service from our staff, the room upgrade, our nice breakfast, and the comfort and cleanliness of your room. Your positive feedback is truly appreciated and motivates our team to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
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Riki S.
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8,5
/10
Reviewed 1 week(s) ago
Recommendation if you go to Jakarta, cheap and very good
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Accommodation's Reply
20 Jan 2026
Dear Mr. Riki, Thank you for your kind recommendation. We are delighted to know that you found our hotel affordable and very good during your stay in Jakarta. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Ashley Jakarta Wahid Hasyim on your next visit. Sincerely, Raynatha Ticoalu Hotel Manager
Y***i
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10,0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the hotel area is fragrant and clean.
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you found our hotel staff friendly and appreciated the clean and pleasantly scented hotel area. Your kind comments truly motivate our team to maintain high standards of service and cleanliness. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
J***r
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9,4
/10
Reviewed 1 week(s) ago
The hotel is quite nice, in the city center, the rooms are quite comfortable, clean, and the staff are very nice and helpful. Thanks
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to know that you found our hotel quite good, conveniently located in the city center, with a comfortable and clean room. We are also delighted to hear that our staff were very kind and helpful during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
R***a
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Leisure
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10,0
/10
Reviewed 1 week(s) ago
Enjoyable atmosphere and service. Thank you.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to know that you enjoyed the pleasant atmosphere and our service during your stay. We truly appreciate your appreciation and look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
N***a
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Staycation
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8,5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the breakfast is varied and delicious, the hotel is strategic and nice.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you found our hotel staff very friendly, enjoyed the variety and quality of our breakfast, and appreciated our strategic location and overall hotel condition. Your positive feedback truly means a lot to us, and we look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
I***y
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8,6
/10
Reviewed 2 week(s) ago
okay but yesterday the bathroom door was shaking but the bed was okay cool
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you found the bed comfortable and enjoyed your stay overall. At the same time, we sincerely apologize for the inconvenience regarding the bathroom door. Your comment has been shared with our Engineering team for immediate follow-up and improvement. We truly appreciate your input, as it helps us enhance our facilities and guest experience. We hope to have the opportunity to welcome you back to Ashley Jakarta Wahid Hasyim and provide you with an even better stay in the future. Sincerely, Raynatha Ticoalu Hotel Manager
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Julianor
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Business
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10,0
/10
Reviewed 2 week(s) ago
I never expected to stay here so comfortably. The rooms are clean, the service is great, and the Wi-Fi is also smooth. Special thanks to Alifa, Mano, and Wawan for their excellent service.
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1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Mr/s. Julianor, Thank you very much for your wonderful review. We are truly delighted to know that your stay with us exceeded your expectations and that you found the room very comfortable, clean, and supported by good service and a smooth Wi-Fi connection. Your special thanks to Ms. Alifa, Mr. Mano, and Mr. Wawan are greatly appreciated. We will be sure to share your kind words with them, as it will certainly motivate our team to continue providing excellent service. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim for another enjoyable stay in the future. Sincerely, Raynatha Ticoalu Hotel Manager
A***i
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10,0
/10
Reviewed 2 week(s) ago
The check-in process was hassle-free. The room was upgraded to Deluxe without paying. This is often the case. The lobby is spacious and smells great. The room is very clean and spacious enough, the bed is soft, the TV is big, the bathroom amenities are quite complete, there is a refrigerator but it is not cold. The breakfast is quite extensive. Next time I will stay here again, if I get a cheap price. because of the strategic location.
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+5
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, The check-in process was very easy. My room was upgraded to a Deluxe room without extra charge, which happens frequently. The lobby is spacious and smells nice. The room was very clean and spacious enough. The bed was comfortable, the TV was large, and the bathroom amenities were quite complete. There was a refrigerator, but it wasn't very cold. The breakfast selection was quite varied. I would definitely stay here again if a lower price is available, as the location is excellent. Sincerely, Reynatha Tikoalu, Hotel Manager
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Verified Traveler
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Leisure
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10,0
/10
Reviewed 2 week(s) ago
Great experience, comfort and clean.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you had a great experience and found our hotel comfortable and clean. Your positive feedback is truly appreciated, and we look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
I***n
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10,0
/10
Reviewed 2 week(s) ago
The room is clean, comfortable, and the staff are nice, especially Mbak Alifah and Mbak Kiki.
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We are pleased to know that you found the room clean and comfortable, and that our staff provided good service during your stay. Your special mention of Ms. Alifah and Ms. Kiki is truly appreciated. We will be sure to share your compliments with them, as it will motivate our team to continue delivering excellent service. We look forward to welcoming you back to Ashley Jakarta Wahid Hasyim in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Benedictus N.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
the staff is good but the room facility quality is dropping compared to my last visit. my small towel is smelly the first time I arrived at the Hotel but their response is good and fast
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us and for your continued trust in staying at Ashley Jakarta Wahid Hasyim. We sincerely apologize that the room facility quality did not fully meet your expectations compared to your previous visit, and especially for the inconvenience caused by the towel condition upon your arrival. Please rest assured that this matter has been shared with our Housekeeping team for immediate review and improvement. At the same time, we truly appreciate your kind words regarding our staff’s prompt and responsive service. Your feedback is very important to us as it helps us continuously improve our standards and guest experience. We hope to have the opportunity to welcome you back again and provide you with a more satisfying stay in the future. Sincerely, Raynatha Ticoalu Hotel Manager
Number of reviews per page
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