Dear Ms./Mrs. Ariningtiyas P, Sincerely, Ashley Hotel Wahid Hashim Jakarta. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay during JAKIM 2026. We are proud to support the runners' journey through our runner-themed decorations, the provision of breakfast boxes for your morning needs, and the special amenities we offered. We are also pleased to hear that small details such as the Skintific face masks and sunscreen spray made a positive impression during your stay. Your positive review encourages our entire team to continue striving to provide memorable and attentive experiences for all our guests. We appreciate your trust and feel honored to have been a part of your special moments at JAKIM 2026. We look forward to welcoming you back to Ashley Hotel Wahid Hashim Jakarta for the next JAKIM. Sincerely, Maylani Hariyadi, Hotel Manager

Dear Valued Guest, Warm greetings from Ashley Wahid Hashim Hotel Jakarta. Thank you for taking the time to share your feedback regarding your stay. We apologize for the inconvenience caused by noise from the adjacent room that may have disturbed your sleep. We understand that a peaceful atmosphere is a key factor in a pleasant stay. We will take your feedback into consideration to evaluate and improve guest comfort for future stays. We encourage all guests to continue to enjoy their stay with us. Thank you for your valuable feedback. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Maylani Hariyadi, Hotel Manager

Dear Valued Guest, Warm greetings from Ashley Wahid Hashim Jakarta Hotel. Thank you so much for your kind review and warm welcome. We are delighted to hear that you had a memorable experience during your stay with us. Your support and appreciation motivate our entire team to continue striving to provide the best possible service. Thank you again for your trust in Ashley Wahid Hashim Jakarta Hotel. We look forward to welcoming you back soon for another memorable stay. Sincerely, Maylani Hariyadi, Hotel Manager

Dear Mr. Mamay K, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to know that our strategic location, with easy access to Jakarta’s tourist attractions and culinary destinations, added value to your experience. It is always our goal to provide convenience and comfort for every guest, whether traveling solo or enjoying a family vacation. We are also pleased to hear that you found your stay to be a great value and enjoyed the breakfast included during your visit. Your kind words and recommendation are greatly appreciated and serve as motivation for our team to continue delivering excellent hospitality and memorable experiences. Thank you once again for choosing Ashley Wahid Hasyim Jakarta. We look forward to welcoming you back on your next visit to Jakarta. Best Regards, Meylany Haryadi Hotel Manager

Dear Valued Guest, Warm regards from Ashley Wahid Hashim Hotel Jakarta. Thank you for taking the time to share your detailed experience. We greatly appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. First, we apologize that your stay this time was not as good as previous ones. We understand your disappointment, especially regarding your request for the glass artwork as a surprise birthday gift that did not materialize. We regret the delayed response via our official WhatsApp and the lack of follow-up on the information you provided earlier. We understand that this may have affected your planned special moments and prevented them from meeting your expectations. We apologize for any inconvenience related to the condition of your room, such as the leaking sink, leaking shower head, and the deteriorating condition of the desk. We have forwarded your feedback to the relevant team for immediate inspection and repair. Regarding your request for an upper floor room, we understand your expectations. However, room availability depends on occupancy rates and room type availability upon arrival. Nevertheless, we will continue to do our best to provide the best possible room to meet the needs of all our guests. On the other hand, we are pleased to know that you still enjoyed our complimentary meals and laundry services throughout your stay. Once again, we apologize for any inconvenience and thank you for your valuable feedback. We hope to welcome you back again in the future and provide you with a better experience that meets your expectations. Sincerely, Maylani Hariyadi, Hotel Manager

Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that the quality of the toothbrush and toothpaste provided did not meet your expectations. Guest comfort is very important to us, and we regret any inconvenience this may have caused during your stay. We truly appreciate your constructive feedback and will share your comments with the relevant department for review and consideration as part of our ongoing efforts to improve our amenities and overall guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future. Best Regards, Meylany Haryadi Hotel Manager

Dear Mr. Riki R., Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for taking the time to share your wonderful review and for giving us a perfect score. We are delighted to know that you enjoyed your stay with us, from the smooth check-in process, comfortable and well-maintained room, to our breakfast selection and hotel ambiance. Your kind words regarding our team's helpful and courteous service are truly appreciated and will be shared with all staff members as motivation to continue delivering exceptional hospitality. We are also pleased that our central location and facilities provided great value for your business trip. It was a pleasure to have you as our guest, and we look forward to welcoming you back to Ashley Wahid Hasyim Jakarta on your next visit to Jakarta. Warm regards, Meylany Haryadi Hotel Manager

Dear Mr. Riki R., Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your wonderful experience and for awarding us a perfect score. We are delighted to know that you had an enjoyable stay with us. It is truly rewarding to hear that you appreciated our strategic location, clean and modern room design, comfortable atmosphere, and complete facilities. We are also grateful for your kind compliments regarding the friendliness and responsiveness of our team, as delivering excellent service is always our top priority. Your positive feedback motivates us to continue maintaining the quality of our facilities and services. We are pleased that Ashley Wahid Hasyim Jakarta was able to provide a comfortable stay for both your business trip and leisure needs. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Meylany Haryadi Hotel Manager

Dear Valued Guest, Greetings from Ashley Wahid Hasyim Jakarta. Thank you very much for taking the time to share your wonderful experience during your stay with us from 8–16 April 2026. We are truly delighted to know that you had such a pleasant and memorable stay. It is a great pleasure for us to learn that you enjoyed the cleanliness and comfort of the room, the relaxing atmosphere, and especially our food selection. Your kind words regarding our hospitality mean a lot to us. We are very happy to know that our team from the lobby, reception, restaurant, and housekeeping departments were able to make you feel welcomed, safe, and at home throughout your stay. Your appreciation will certainly be shared with the entire team as motivation to continue delivering excellent service to all our valued guests. Thank you once again for your trust and support. We are truly looking forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the near future. With regards, Meylani Haryadi Hotel Manager

Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for your wonderful review. We are delighted to know that you enjoyed the beautiful view, had an excellent experience during your stay, and loved the surrounding area of our hotel. Your kind feedback truly motivates us to continue providing comfortable accommodations and excellent hospitality for all our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another memorable stay in the future. Best Regards, Meylany Haryadi Hotel Manager

Dear Valued Guest, Warm greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind review. We are delighted to know that you experienced excellent service from our staff members, Yudha and Romano. Your appreciation will certainly be shared with them, and it will motivate our team to continue delivering outstanding hospitality and memorable experiences for all our guests. We truly appreciate your feedback and look forward to welcoming you back to Ashley Wahid Hasyim Jakarta in the near future. Best Regards, Meylany Haryadi Hotel Manager

Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind feedback. We are delighted to know that you had a nice experience during your stay with us. Your positive comment is truly appreciated and motivates our team to continue delivering excellent service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager

Dear Mrs. Irma, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your kind feedback with us. We are delighted to know that you found our hotel fragrant, clean, and comfortable during your stay. We truly appreciate your intention to stay with us again, and we look forward to welcoming you back for another pleasant experience. Sincerely, Meylani Haryadi Hotel Manager

Dear Mrs. Novita S, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused regarding the cleanliness under the bed. Please be assured that this matter is not in line with our housekeeping standards, and it has been brought to the attention of our team for immediate improvement and closer supervision. We truly appreciate your feedback, as it helps us maintain and enhance the quality of our service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for a better and more comfortable stay. Sincerely, Meylani Haryadi Hotel Manager

Mr. Kaerul, warm greetings from Ashley Wahid Hashim Jakarta. Thank you for your positive review. We are delighted that you found our hotel comfortable, child-friendly, and conveniently located in the heart of Bangkok. Your review encourages us to strive for the best service and provide a memorable stay for all guests, including families traveling with children. We hope to welcome you back to Ashley Wahid Hashim Jakarta again for another memorable stay. Sincerely, Maylani Hariyadi, Hotel Manager

Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that you found our hotel comfortable and that our staff provided friendly and attentive service throughout your stay. It is also a pleasure to hear that you enjoyed our breakfast and appreciated the convenience of in-room dining service. Your kind words about the quality and cleanliness of the food mean a lot to us. Your positive feedback is a great motivation for our entire team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay in the future. Sincerely, Meylani Haryadi Hotel Manager

Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for taking the time to share your wonderful experience with us. We are truly delighted to know that you found our hotel comfortable and that our staff provided friendly and attentive service throughout your stay. It is also a pleasure to hear that you enjoyed our breakfast and appreciated the convenience of in-room dining service. Your kind words about the quality and cleanliness of the food mean a lot to us. Your positive feedback is a great motivation for our entire team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay in the future. Sincerely, Meylani Haryadi Hotel Manager

Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for sharing your kind feedback with us. We are delighted to hear your appreciation for the good service provided by Mr. Hafiz. Your kind words will certainly be shared with him as motivation to continue delivering excellent service to all our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager

Dear Valued Guest, Warm Greeting from Ashley Wahid Hasyim. Thank you for sharing your kind feedback with us. We are delighted to know that you found our staff friendly and had an enjoyable experience during your stay. Your kind words truly motivate our team to continue delivering excellent hospitality. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylani Haryadi Hotel Manager

Dear Valued Guest, Warmest greetings from Ashley Wahid Hasyim Jakarta. Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed the variety of our food. Your positive comments are truly appreciated and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta for another pleasant stay. Sincerely, Meylany Haryadi Hotel Manager