Traveloka (6.603)
Other sources (28)
8,6
Very Good
From 6.603 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,7
Meal
8,5
Location
8,8
Service and Facilites
8,6
People often mention about THE 1O1 Palembang Rajawali
All
Staff Friendliness (109)
Bedroom (104)
Distance to City Center (93)
Ambiance (91)
Bathroom (86)
Hotel Area (85)
Room Space (84)
Surroundings (78)
Accessibility (73)
Taste (73)
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Traveler Reviews THE 1O1 Palembang Rajawali
Number of reviews per page
20
40
Customer reviews
RW
Rano W.
Staycation
10,0
/10
Reviewed 5 day(s) ago
The hotel staff was friendly, from the front security guard to the smiling Daniel at reception, April who helped me with a problem in my room, and Robby who was super quick when I requested a laundry bag.
Overall, everything was great.
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Accommodation's Reply
22 Aug 2025
Dear Mr. Rano, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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F***h
Staycation
10,0
/10
Reviewed 5 day(s) ago
The hotel staff and receptionists were very friendly and kind, the room service was good, the rooms were clean, and the food was delicious and varied. Thank you, The 101 Palembang💞🙏
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Accommodation's Reply
22 Aug 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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W***n
Business
8,2
/10
Reviewed 1 week(s) ago
Overall, the hotel is okay, at that time we booked without breakfast.
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Accommodation's Reply
18 Aug 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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f***y
Leisure
9,0
/10
Reviewed 2 week(s) ago
Everything is ok. There are many kinds of food but the taste is just B, improve the taste more. And the coffee is not very good.
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Accommodation's Reply
19 Aug 2025
Dear Guest, Thank you for your rating. We apologize if the food we served did not meet your taste. Your comments regarding this matter will certainly be brought to our attention and we will immediately address this issue to maintain food quality and guest satisfaction. Best regards, Andri wb nikijuluw | General Manager
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M***a
10,0
/10
Reviewed 2 week(s) ago
In short, it's highly recommended 👍
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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D***a
Staycation
9,7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the food is also delicious, recommend staying here again
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Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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S***a
8,5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, the room was clean, the breakfast had a lot of variety, but it's a shame, this is the city of pempek, but when I tried the fried pempek for breakfast, it was too mushy and tasted like ordinary pempek that doesn't use fish, but the other dishes were all delicious.
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Accommodation's Reply
08 Aug 2025
Dear Guest, Thank you for your rating and review. We apologize if the food we served did not meet your taste. Your comments regarding this matter will certainly be brought to our attention and we will immediately address this issue to maintain food quality and guest satisfaction. Best regards, Andri wb nikijuluw | General Manager
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M***a
Staycation
9,1
/10
Reviewed 3 week(s) ago
The hotel staff & employees are all very sweet & friendly
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Accommodation's Reply
08 Aug 2025
Dear Guest, Thank you for your good rating and positive review. We look forward to your next visit to enjoy the facilities and comfort we provide. Best regards, Andri wb nikijuluw | General Manager
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M***d
10,0
/10
Reviewed 3 week(s) ago
The facilities are in accordance with the price, not disappointing.
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Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your good rating and positive review. We look forward to your next visit to enjoy the facilities and comfort we provide. Best regards, Andri wb nikijuluw | General Manager
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JW
Johann W.
Business
10,0
/10
Reviewed 3 week(s) ago
One of the best hotels in Palembang
1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mr Johann, Thank you for rating of our hotel and we look forward to welcoming you in the near time. Best regards, Andri WB Nikijuluw | General Manager
A***i
10,0
/10
Reviewed 3 week(s) ago
The room is clean and comfortable and the kids love swimming.
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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JW
Johann W.
Business
10,0
/10
Reviewed 4 week(s) ago
Good hotel, good breakfast, all staff are amazing, friendly, and polite
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Accommodation's Reply
01 Aug 2025
Dear Mr Johann, Thank you for rating of our hotel and we look forward to welcoming you in the near time. Best regards, Andri wb nikijuluw | General Manage
P***n
Business
10,0
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for rating of our hotel and we look forward to welcoming you in the near time. Best regards, Andri WB Nikijuluw | General Manager
UP
Utami P.
Business
9,1
/10
Reviewed 4 week(s) ago
The bed and pillows were soo goodd
2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Ms. Utami, Thank you for rating of our hotel and we look forward to welcoming you in the near time. Best regards, Andri WB Nikijuluw | General Manager
F***a
Staycation
9,4
/10
Reviewed 6 week(s) ago
Everything is okay... Next time I will stay here again... One of my favorite hotels for family vacations.
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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y***a
Leisure
8,6
/10
Reviewed 6 week(s) ago
Family room was okay. Good size and amenities. TV offered streaming entertainment. Sofa bed should be fixed. Linen cleanliness must be improved. Breakfast menu varied but not so tasty. Egg station was located in smoking area. My half-boiled egg was raw and took very long time to serve.
The front desk staff were friendly and helpful. Check-in and check-out was smooth.
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for providing your kind comments and suggestions for our hotel. We would like to apologize for the inconvenience you had experienced during your stay. Regarding your comments, we assure you that this will not happen again in the future and we will make every effort to provide the best service for our guests. Thank you again for staying with us and we look forward to welcoming you back in the near future. Sincerely, Andri WB Nikijuluw | General Manager
R***a
10,0
/10
Reviewed 6 week(s) ago
Will stay here again, God willing ☺️
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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H***r
Staycation
10,0
/10
Reviewed 7 week(s) ago
It is comfortable to stay at this hotel.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for your rating of our hotel and we look forward to your next visit. Best regards, Andri wb nikijuluw | General Manager
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Tri
Business
10,0
/10
Reviewed 7 week(s) ago
Clean room, delicious breakfast, friendly staff, location close to culinary spots
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Mrs. Tri, Thank you for your good rating and positive review. We look forward to your next visit to enjoy the facilities and comfort that we provide. Best regards, Andri wb nikijuluw | General Manager
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N***r
Leisure
10,0
/10
Reviewed 8 week(s) ago
Spacious, clean rooms, friendly staff, great swimming pool, centrally located.
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Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for the rating that has been given to our hotel and look forward to your visit in the future. Best regards, Andri wb nikijuluw | General Manager
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Number of reviews per page
20
40
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