Overall Ratings & Reviews Samara Resort

Traveloka (3.333)
Other sources (6)
9,1
Exceptional
From 3.333 reviews
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Cleanliness

9,2

Room Comfort

9,2

Meal

8,8

Location

9,2

Service and Facilites

9,2

People often mention about Samara Resort
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Staff Friendliness (230)
Room Space (202)
Ambiance (201)
Bedroom (193)
Hotel Area (192)
Distance to City Center (186)
Family Friendly (181)
Taste (180)
Bathroom (172)
Variety (163)
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Traveler Reviews Samara Resort

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Customer reviews
s***i
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10,0
/10
Reviewed 2 day(s) ago
Very enjoyable for families, comfortable hotel atmosphere plus cool Batu City air
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Rista H.
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9,7
/10
Reviewed 3 day(s) ago
The hotel staff was very helpful with parking. The receptionist was friendly.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Rista H., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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N***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff were all friendly, the rooms were nice, and the amenities were complete. I booked two rooms, and both had weak AC, but the technician responded quickly when my husband reported the issue. The breakfast menu was extensive and delicious, and the facilities were complete, including a gym and a swimming pool. I'll definitely stay here again if I go to Batu next time.
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A***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
The hotel was very clean, the staff was friendly, and I was very satisfied with my stay at Hotel Samara. It's also convenient to the city center, close to Lippo Plaza and popular food spots. Overall, I was very satisfied.
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Accommodation's Reply
18 Jun 2026
Dear Mr./Ms. A*s, This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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T***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 day(s) ago
The staff is all friendly, and the location is strategic, close to the center of activity and tourist attractions. The rooms are spacious and clean. The view from the balcony is also addictive. The breakfast is quite varied and delicious. It might be worth considering next time you're on vacation.
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Accommodation's Reply
18 Jun 2026
Dear Mr./Mrs. T*i, This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Nice hotel, clean rooms, there is a swimming pool.
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Accommodation's Reply
18 Jun 2026
Dear Mr./Mrs. G*t, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel room was very comfortable, and the room service was very satisfying. The mountain views were absolutely beautiful. A truly memorable experience. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. M*i, This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The staff is very friendly, the hotel is clean, the food is varied.
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Accommodation's Reply
18 Jun 2026
Dear Mr./Ms. A*n, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Nidia R. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
This is my third stay here and it's truly become a family favorite. The rooms are spacious, the atmosphere is comfortable, book a room with a balcony, the mountain view is really beautiful in the morning, and the lights are beautiful at night. The room amenities are very complete, and the price is also very reasonable for the facilities. Very close to Lippo Batu, just walking distance. It's also very close to good places to eat, everywhere is fine. The hotel food is delicious, varied and suits my child's taste. There is a super clean swimming pool, the hotel staff is very helpful, there is an outdoor playground near the pool which is relaxing, the indoor playground is also good if just for the kids to relax so they don't get bored. I definitely always stay here when I go to Malang or Batu.
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Accommodation's Reply
10 Jun 2026
Ms. Nidia R.I. extends a warm invitation from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Chriesti K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
It's a shame that the bathroom water is small and not very big, the sink water takes a long time to drain and is a bit clogged, overall everything else is okay.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Christy, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we thank you for choosing us for your family vacation in Batu. Thank you for your feedback regarding the insufficient water pressure in the bathroom. We will contact our head engineer to discuss this issue and prevent it from happening again. We apologize for any inconvenience you experienced. Your comments and suggestions will be used to improve our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Staff very friendly and all very helpful. Great place to stay in Baru. Will come again to this hotel. Very recommended. Room is clean and spacious.
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Accommodation's Reply
10 Jun 2026
Dear Mr/s M***i Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
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Ngurah A. J. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The hotel is still very clean. The building is new, so the room feels spacious and well-organized. The bathroom is also clean. The staff are friendly, and there is plenty of parking space available. The breakfast menu offers many options and tastes great — overall, it’s very satisfying. Minor issue: Check-in took quite a long time because the room was not ready yet.
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Accommodation's Reply
10 Jun 2026
Dear Mr Ngurah A.J.W Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
All the staff at breakfast were friendly and quick.
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Accommodation's Reply
10 Jun 2026
Dear Mr. M*d., This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Sophia M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A cozy place to stay. Too bad I only stayed one night. There's a garden restaurant on the 8th floor. It's very nice. The food is delicious and the prices are affordable. I'll definitely stay here again next time.
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Accommodation's Reply
10 Jun 2026
Dear Ms. Sophia M., This is a general notice from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Cornelia
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
9/10 everything is almost okay but it's not soundproof yet, it's quite noisy if you drag chairs from the room above. Next time I can repeat staying here✨
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Accommodation's Reply
10 Jun 2026
Dear Ms. Cornelia I., On behalf of the management and staff of Samara Hotel & Resort Batu, we respectfully thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We apologize for any inconvenience caused. Your comments, suggestions, and feedback will be used in our evaluation process to improve our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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A***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
I've been a regular at Samara, the staff are friendly, the rooms are clean, the food is varied, the playground is clean, the swimming pool is large, and the balcony view is nice.
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Accommodation's Reply
10 Jun 2026
Dear Mr./Mrs. A*h, Sincerely, Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Elzafa O.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Recommended hotel for family vacation, close to all tourist attractions in Batu.
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Accommodation's Reply
10 Jun 2026
Dear Mr./Mrs. Elsafa O., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Had trouble with the wrong booking date. The front desk staff was very helpful, allowing me to change the date and avoid cancellation.
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Accommodation's Reply
26 May 2026
Dear Mr./Mrs. S*o, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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M***d
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Good job, but unfortunately the bathroom door doesn't have a lock :(, luckily it's with my wife.
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Accommodation's Reply
26 May 2026
Dear Mr./Mrs. M*d., This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing our hotel for your family vacation in Batu. Thank you for your feedback regarding the unlocked bathroom door. We will take your suggestion into consideration. We apologize for any unsatisfactory service. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Already a regular when going to Batu
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Accommodation's Reply
26 May 2026
Dear Y*i, This is Samara Batu Hotel & Resort. On behalf of the management and staff of Samara Hotel & Resort, we sincerely thank you for choosing Samara Hotel & Resort for your family vacation in Batu City. We appreciate your valuable feedback and the wonderful experience you had. We are also very happy to hear that you and your family were satisfied with our service. We look forward to seeing you again at Samara Hotel & Resort on your next trip to Batu City. Thank you. Sincerely, Arif Purnomo Saputro, SE, General Manager.
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