Traveloka (3.100)
Other sources (5)
9,0
Exceptional
From 3.100 reviews
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Cleanliness
9,2
Room Comfort
9,2
Meal
8,7
Location
9,2
Service and Facilites
9,2
People often mention about Samara Resort
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Staff Friendliness (149)
Room Space (129)
Hotel Area (128)
Bedroom (126)
Ambiance (125)
Distance to City Center (120)
Taste (116)
Bathroom (114)
Family Friendly (113)
Variety (107)
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Traveler Reviews Samara Resort
Number of reviews per page
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40
Customer reviews
M***d
Leisure
10,0
/10
Reviewed 2 day(s) ago
Alhamdulillah.
At-Taqwa Batu Mosque can be reached by walking two....
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Dale R.
9,4
/10
Reviewed 2 day(s) ago
Recommended, but there were ants running around in the room
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SR
Setiawan R.
Business
10,0
/10
Reviewed 3 day(s) ago
Love it! I came here on a business trip, and the room was huge. I got a free upgrade to a balcony! Batu is so nice... It's cool... The room has a smart TV. Breakfast was okay. So far, I really like this hotel!
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H***m
Leisure
9,7
/10
Reviewed 4 day(s) ago
Overall, okay.
Hopefully, I can come back here again.
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P***o
10,0
/10
Reviewed 6 day(s) ago
Good, friendly, and satisfying service. May you continue to be successful.
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E***S
10,0
/10
Reviewed 1 week(s) ago
The hotel is very comfortable, clean, fragrant, the food is delicious, the rooms are comfortable, and the view is beautiful. 1000 thumbs up for this hotel.
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DF
Dina F.
Staycation
10,0
/10
Reviewed 2 week(s) ago
Very comfortable, close to the square, friendly staff, clean and comfortable, got a room with a balcony, can see the city view in the morning.
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LF
Lion F. M.
Leisure
9,7
/10
Reviewed 2 week(s) ago
My first stay here, I had two rooms: a deluxe premier and a family room. The service was excellent, and the rooms and hotel area were spotless. I'd definitely come back here again if I ever visit Batu.
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DS
Dedi S.
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very suitable for family vacation, good price, good facilities, comfortable, safe.
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1 people find it helpful
S***i
Staycation
8,5
/10
Reviewed 3 week(s) ago
The hotel is nice, the service is friendly. When I checked in, I was riding a motorcycle, so maybe the stares were a bit strange, but the CS was very friendly. There was a delicious welcome drink, fresh, and sour. The breakfast menu is very extensive, complete and all delicious. The room is nice, clean, I really like the swimming pool, the water is not cold. Overall it's good, next time I go to Batu I will choose to stay here again..😁
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Accommodation's Reply
09 Aug 2025
Dear Sir, S*i. Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and wonderful experience. We are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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I***h
Leisure
10,0
/10
Reviewed 3 week(s) ago
If I go to Malang again, I will definitely stay here again. The view is beautiful... The room is clean, the cafe is cool. The most important thing is that there is a children's playground.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. i*h. Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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OO
Oshin O.
Staycation
10,0
/10
Reviewed 3 week(s) ago
A great hotel with an affordable price, clean rooms, and a fairly extensive and delicious breakfast. I got a surprise free cake because I checked in on my child's birthday. My child was thrilled! Thank you, Samara.
Next could be a great hotel choice if you're in Batu.
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Accommodation's Reply
09 Aug 2025
Dear Ms. Oshin O. Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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s***i
Staycation
9,4
/10
Reviewed 4 week(s) ago
Very kid-friendly. All public facilities, including the rooms, are child-friendly and comfortable. Strategically located near the city center. Highly recommended, and I'd love to stay here again.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. s*i. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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RY
Rika Y.
Staycation
10,0
/10
Reviewed 4 week(s) ago
I like it here the most... often have promotions please
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Accommodation's Reply
09 Aug 2025
Dear Mrs. Rika. Warm greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and extraordinary experience. We are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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GG
Gunawan G.
Leisure
10,0
/10
Reviewed 5 week(s) ago
Good, everything is perfect, nice place and very comfortable.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Mr. Gunawan G. Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and extraordinary experience, we are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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DH
Dickie H.
10,0
/10
Reviewed 5 week(s) ago
The staff is friendly and very helpful.
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Accommodation's Reply
09 Aug 2025
Dear Mr. Dickie H. Warmest Greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. We would like to express our sincere gratitude for your feedback regarding our friendly staff and the extraordinary experience. We are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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S***y
Leisure
10,0
/10
Reviewed 5 week(s) ago
Stayed here 2 times and never got bored. Next time will come here again.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. S*y. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and wonderful experience, we are very happy that you and your family are satisfied with our service. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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R***I
Leisure
10,0
/10
Reviewed 5 week(s) ago
A very comfortable hotel in all aspects, cleanliness, very friendly and helpful staff, variety of food and delicious, swimming pool is very clean and comfortable, mosque is close, basically if I go to Batu again then this hotel will be my family's choice.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. R*i. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and the wonderful experience, we are very happy that you and your family are satisfied with our service. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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n***n
8,5
/10
Reviewed 6 week(s) ago
Second time staying here, never regretted it, definitely recommended.
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Accommodation's Reply
09 Aug 2025
Dear Mr/Ms n*n. Warmest greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort during your family vacation in Batu Tourism City. We would like to express our gratitude for your feedback and wonderful experience. We are very happy that you and your family are satisfied with our service. We look forward to welcoming you back to Samara Hotel & Resort during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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PK
Pit K.
8,0
/10
Reviewed 6 week(s) ago
Including an old hotel, for that price the breakfast should be better.
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Accommodation's Reply
18 Jul 2025
Dear Mr./Mrs. Pit to. Warm greetings from Samara Hotel & Resort Batu. On behalf of the Management and staff of Samara Hotel & Resort, we would like to thank you for your trust in staying at Samara Hotel & Resort, during your family vacation in Batu Tourism City. We would like to thank you for your input. For your information, the Samara Hotel in the back building with Deluxe, Deluxe Balcony and Deluxe Mezzanine, Deluxe Family and Villa types operated on December 17, 2016, then Samara has developed and added another 100 rooms with Deluxe Premier, Deluxe Family Premie and Suite Room types located in the front building operating on September 18, 2024. We apologize for the inconvenience of the service you experienced. Your criticism, suggestions and input will be used as evaluation material to improve better service. We look forward to welcoming you back to Samara Hotel & Resort, during your vacation in Batu Tourism City. Sincerely, Arif Purnomo Saputro, SE. General Manager.
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Number of reviews per page
20
40
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