Traveloka (8.589)
Other sources (60)
8,6
Very Good
From 8.589 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,1
Location
8,9
Service and Facilites
8,6
People often mention about Louis Kienne Hotel Pandanaran
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Distance to City Center (97)
Bedroom (89)
Room Space (86)
Staff Friendliness (80)
Accessibility (75)
Ambiance (72)
Surroundings (69)
Bathroom (69)
Hotel Area (67)
Family Friendly (60)
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Traveler Reviews Louis Kienne Hotel Pandanaran
Number of reviews per page
20
40
Customer reviews
R***a
Transit
6,4
/10
Reviewed 7 day(s) ago
The parking lot is more spacious than the other Louise Kienne. However, the shower water is not strong enough.
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Accommodation's Reply
06 Aug 2025
Dear Mr. and Mrs. R*a, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding our parking area and room conditions. We apologize for the inconvenience and will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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M***s
10,0
/10
Reviewed 1 week(s) ago
Recommended and better than Louise Kienne Pemuda
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Accommodation's Reply
06 Aug 2025
Dear Mr. and Mrs. M*s, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding the condition of our room. We are happy if you are satisfied and will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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Prayit
8,5
/10
Reviewed 2 week(s) ago
Excellent with affordable prices, service, cleanliness and atmosphere makes you want to come back again.
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Accommodation's Reply
01 Aug 2025
Dear Mr. Prayit P., Thank you for your positive review of Louis Kienne Hotel Pandanaran. We greatly appreciate your feedback. We are delighted to hear that you are satisfied, and we will continue to improve our facilities and services to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Best regards, Faried Nurachman
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DA
Devina A. N.
9,0
/10
Reviewed 2 week(s) ago
The room is spacious and comfortable, but it's a shame that I got room 1907, the AC wasn't cold enough, it was quite hot :(
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Accommodation's Reply
05 Aug 2025
Dear Ms. Devina A. N., Thank you for your positive review of Louis Kienne Hotel Pandanaran. We greatly appreciate your review of our room conditions. We apologize for any inconvenience during your stay with us and will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Best regards, Faried Nurachman
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A***s
Transit
10,0
/10
Reviewed 2 week(s) ago
Overall, it's comfortable and pleasant. The location is easy to reach, close to the city center, close to culinary and souvenirs. Friendly and well-organized service, good facilities. The room is comfortable and complete, just needs to add air freshener. The bathroom is clean, the room is also clean, the hallway is clean, the elevator is clean (oh yes, add air freshener, aromatherapy is also good). The food is relatively complete and varied, the staff are also well-organized. I want to stay again later... Thanks
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. A*S, Thank you for your review of your stay at Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your feedback regarding the strategic location, room conditions, and the service of our colleagues. We apologize for any inconvenience during your stay with us. Your feedback is very important to us, and will be taken into consideration for future service improvements to make your stay with us and other guests more comfortable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang in the future. Sincerely, Faried Nurachman
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Wahyu P. P.
8,5
/10
Reviewed 3 week(s) ago
Very close to Lawang Sewu and souvenir centers, just walk, the sunset on the rooftop is also no less exciting.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Wahyu P. P., Thank you for your positive review of Louis Kienne Hotel Pandanaran. We greatly appreciate your feedback. We are delighted to hear that you were satisfied and apologize for any inconvenience during your stay with us. We will continue to improve our services to make your stay even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Best regards, Faried Nurachman
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H***y
Business
9,4
/10
Reviewed 3 week(s) ago
The location is quite strategic, especially for business trips, with the price offered, the service and quality of the hotel are quite good... Thank you
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Accommodation's Reply
22 Jul 2025
Dear Mr. and Mrs. H*y, Thank you for your positive review of Louis Kienne Hotel Pandanaran. We truly appreciate your feedback. We are delighted to hear that you were satisfied and apologize for any inconvenience during your stay with us. We will continue to improve our services to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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S***y
8,8
/10
Reviewed 4 week(s) ago
The breakfast is not varied and cold, the fried rice is cold, the fried noodles are cold, even the soto soup with a stove is only warm and the taste is bland.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. and Mrs. S*y, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding our breakfast menu. We apologize for the inconvenience and will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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R***i
Leisure
8,5
/10
Reviewed 4 week(s) ago
Overall, I was very satisfied and comfortable staying at this hotel. From the cleanliness of the room, the toiletries, to the varied and delicious breakfast menu, I was disappointed with the unfriendly security guard at the front of the hotel. When my car arrived at the hotel, I opened the door and took my suitcase from the trunk without even asking what I wanted, greeting me, let alone helping me carry my large suitcase. However, I was very satisfied with my stay at this hotel. Thank you.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr. and Mrs. R*i, thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding the cleanliness, our breakfast menu, and the service of our colleagues. We apologize for any inconvenience during your stay with us, and we will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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M***a
Business
8,5
/10
Reviewed 4 week(s) ago
Hotels in the city center and shopping centers
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Accommodation's Reply
14 Jul 2025
Dear Mr. and Mrs. M*a, thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We are happy that you were satisfied and we apologize for any inconvenience during your stay with us. We will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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IP
Imal P.
8,5
/10
Reviewed 4 week(s) ago
It's all ok actually, but the breakfast, oh my, feels like a 2-star hotel, the food doesn't really taste good, it's not complete either, lots of empty items take a long time to refill.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Mr. and Mrs. Imal P., Thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding our breakfast menu. We apologize for any inconvenience during your stay with us, and we will continue to improve to make your stay with us even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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N***a
8,2
/10
Reviewed 4 week(s) ago
Everything was great, but there was just one thing that really annoyed me… the elevator :(
It was so hard to press the buttons and they always didn't detect them. For example, I pressed 7, but it suddenly took me to the 24th floor.
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Accommodation's Reply
14 Jul 2025
Dear Mr. and Mrs. N*a, Thank you for your review of your stay at Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your feedback regarding the condition of our elevator. We apologize for any inconvenience you experienced during your stay with us. Your feedback is very important to us and will be taken into consideration for future service improvements to ensure a more comfortable stay for you and other guests. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Sincerely, Faried Nurachman
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P***a
9,4
/10
Reviewed 5 week(s) ago
The hotel is clean, comfortable, the staff are friendly. The swimming pool is clean. Infinity pool with beautiful city views. Strategic location, close to Lawang Sewu, DP Mall, Paragon Mall, Simpang Lima. If you want to buy souvenirs, it's also close, just cross the road. This hotel is highly recommended for those who want to vacation in Semarang. Always satisfied staying here ❤️😊
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2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Mr. and Mrs. P*a, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding the strategic location, the cleanliness of our rooms and the service of our colleagues. We are happy if you are satisfied and we apologize for the inconvenience and will not forget that we will continue to improve so that your experience staying with us is even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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P***i
9,7
/10
Reviewed 6 week(s) ago
Friendly staff, spacious and clean rooms, direct view of the beautiful city scenery at night and sunrise in the morning. Strategic location near tourist attractions, culinary, and souvenir centers.
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Accommodation's Reply
04 Jul 2025
Dear Mr. and Mrs. P*i, thank you for the positive review you gave on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We are happy if you are satisfied and we apologize for the inconvenience during your stay with us, and we will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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Arif P.
Transit
9,7
/10
Reviewed 6 week(s) ago
Good service, worth it, easy access, and reachable to find "oleh-oleh Semarangan."
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Accommodation's Reply
04 Jul 2025
Dear Mr. Arif P., thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We are happy if you are satisfied and we apologize for the inconvenience during your stay with us, and we will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman.
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R***a
Leisure
8,5
/10
Reviewed 6 week(s) ago
friendly service, strategic and clean
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Accommodation's Reply
02 Jul 2025
Dear Mr. and Mrs. R*a, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding our colleague's service, cleanliness and comfort of our rooms. We apologize for the inconvenience and will continue to improve so that your experience staying with us is even more memorable. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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S***o
Leisure
9,1
/10
Reviewed 7 week(s) ago
Must try to stay in this hotel during visiting to Semarang.
1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mr. and Mrs. S*o, thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We are happy if you are satisfied and we apologize for the inconvenience during your stay with us, and we will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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S***o
Leisure
8,8
/10
Reviewed 7 week(s) ago
Nice hotel in Semarang...must try when visiting Semarang...
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Accommodation's Reply
25 Jun 2025
Dear Mr. and Mrs. S*o, thank you for your positive review on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We are happy if you are satisfied and we apologize for the inconvenience during your stay with us, and we will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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G***t
Staycation
10,0
/10
Reviewed 8 week(s) ago
Overall very good and close to everywhere because the plot is in the city center
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Accommodation's Reply
17 Jun 2025
Dear Mr. G*t, thank you for your positive review and rating on Agoda regarding Louis Kienne Hotel Pandanaran Semarang. We really appreciate your comments regarding our strategic location. We are happy if you are satisfied and we will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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A***g
Transit
6,7
/10
Reviewed 8 week(s) ago
The hotel staff are friendly, but perhaps what needs to be considered is the maintenance of the room because many of the walls are moldy and there are many loose tiles in the pool area, but if left alone, it can injure visitors and the water is a bit dirty.
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3 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr. and Mrs. A*g, thank you for your positive review and rating on Traveloka regarding Louis Kienne Hotel Pandanaran Semarang. We greatly appreciate your comments regarding the condition of our rooms and facilities. We apologize for the inconvenience during your stay with us and will continue to improve so that your experience staying with us is even more impressive. We look forward to welcoming you back to Louis Kienne Hotel Pandanaran Semarang. Warm regards, Faried Nurachman
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Number of reviews per page
20
40
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