8,3
Very Good
From 3.937 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,0

Location

8,4

Service and Facilites

8,3

People often mention about Amaris Hotel Serpong Tangerang
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Staff Friendliness (24)
Ambiance (24)
Bedroom (23)
Accessibility (21)
Room Space (21)
Bathroom (18)
Check-in/out Time (17)
Variety (17)
Wifi (16)
Taste (16)
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Traveler Reviews Amaris Hotel Serpong Tangerang

Number of reviews per page
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40
Customer reviews
AULIYA F.
icon-Business
Business
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8,5
/10
Reviewed 2 week(s) ago
The best for Amaris, hopefully it will always maintain the quality of its service.
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R***u
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10,0
/10
Reviewed 2 week(s) ago
Everything is good, just the lights in the bathroom should not be dim, it should be a bit bright.
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Guest
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Leisure
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8,5
/10
Reviewed 3 week(s) ago
Comfortable conditions, friendly and responsive employees.
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A***r
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8,5
/10
Reviewed 5 week(s) ago
Great. The hotel is comfortable enough to rest, not extraordinary.
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1 people find it helpful
A***r
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Please try it when you go to Tangerang, it's quite calm.
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Accommodation's Reply
01 May 2025
Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger
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W***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Satisfied staying here, the room is spacious and comfortable.
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2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger
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E***a
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Leisure
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8,4
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and fast, but the bedroom had lots of ants on the wall near the glass, and the bathroom floor was still a bit dirty.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Achmad H. Ke., Warm greetings from Amaris Hotel Serpong. We would like to thank you for the time and opportunity you have taken to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the condition of the room that needs painting, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best regards. Hotel Manager
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Achmad H. K.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 14 week(s) ago
It's quite nice to stay at Amaris. It's just that because it hasn't been repainted, it looks a bit shabby from the front.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Achmad H. Ke., Warm greetings from Amaris Hotel Serpong. We would like to thank you for the time and opportunity you have taken to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the condition of the room that needs painting, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best regards. Hotel Manager
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F***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 15 week(s) ago
Thanks Amaris good service ok comfortable
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F***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 15 week(s) ago
Thanks for the good service, comfortable and ok
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F***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
Thanks Amaris, good, comfortable, service
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F***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
Thanks Amaris, good service, comfortable
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Accommodation's Reply
28 Mar 2025
Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger
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F***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 15 week(s) ago
Thank you, the service is very good
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J***O
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Leisure
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6,5
/10
Reviewed 16 week(s) ago
Staff is not very friendly, rooms are not very clean, blankets and pillows are the same
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1 people find it helpful
K***o
icon-Business
Business
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8,0
/10
Reviewed 17 week(s) ago
Parking is limited, bathroom door doesn't close properly
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L***i
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Leisure
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8,1
/10
Reviewed 17 week(s) ago
Many of the rooms need to be renovated and the food is not very tasty.
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V***d
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Staycation
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6,4
/10
Reviewed 17 week(s) ago
The service was really strange, this was the first time I asked for a tea refill and was told to go downstairs to the receptionist to get it myself.
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1 people find it helpful
R***a
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Staycation
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9,7
/10
Reviewed 18 week(s) ago
Overall good. Clean. Comfortable and friendly staff
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2 people find it helpful
F***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 19 week(s) ago
Strategic location, easy to find food
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V***t
icon-Leisure
Leisure
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6,5
/10
Reviewed 19 week(s) ago
The food is very salty. The fried rice is not cooked, the fried chicken is very salty. Disappointed with the breakfast
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2 people find it helpful
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