NS

Novan S.

Business

9,7

/10

Reviewed 5 day(s) ago

Overall great, strategic location

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Accommodation's Reply

29 Jul 2025

Dear Guest, Mr. Novan S. Warmest Greetings from Amaris Hotel Serpong. We would like to thank you for your time and opportunity to share your experience during your stay with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the water not being able to drain. We will inform our Team to make improvements so that on your next visit this will not happen again. We hope to be able to serve you again in the future with even better service. Best Regards. Hotel Manager

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L***a

Business

9,7

/10

Reviewed 1 week(s) ago

I booked this hotel for my dad, and he said the rooms were clean and comfortable for a budget hotel. They also included breakfast for two.

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Accommodation's Reply

29 Jul 2025

Dear Guest, Warmest Greetings from Amaris Hotel Serpong. We would like to thank you for taking the time and opportunity to share your experience during your stay with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the water not being able to drain. We will inform our team so that improvements can be made so that on your next visit this will not happen again. We hope to be able to serve you again in the future with even better service. Best regards. Hotel Manager

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J***u

8,1

/10

Reviewed 7 week(s) ago

Water is not coming out in the bathroom

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Accommodation's Reply

27 Jun 2025

Dear Guest, Warm Greetings from Amaris Hotel Serpong. We would like to thank you for your time and opportunity to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience while staying with Amaris Hotel Serpong. We apologize for the water condition that could not come out, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best Regards. Hotel Manager

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AF

AULIYA F.

Business

8,5

/10

Reviewed 9 week(s) ago

The best for Amaris, hopefully it will always maintain the quality of its service.

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1 people find it helpful

Accommodation's Reply

27 Jun 2025

Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger

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R***u

10,0

/10

Reviewed 9 week(s) ago

Everything is good, just the lights in the bathroom should not be dim, it should be a bit bright.

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1 people find it helpful

Accommodation's Reply

27 Jun 2025

Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger

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Guest

Leisure

8,5

/10

Reviewed 9 week(s) ago

Comfortable conditions, friendly and responsive employees.

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1 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Guest, Warmest Greetings from Amaris Hotel Serpong. We would like to thank you for taking the time and opportunity to share your experience during your stay with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the water not being able to drain. We will inform our team so that improvements can be made so that on your next visit this will not happen again. We hope to be able to serve you again in the future with even better service. Best regards. Hotel Manager

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A***r

8,5

/10

Reviewed 12 week(s) ago

Great. The hotel is comfortable enough to rest, not extraordinary.

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1 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Guest, Warmest Greetings from Amaris Hotel Serpong. We would like to thank you for taking the time and opportunity to share your experience during your stay with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the water not being able to drain. We will inform our team so that improvements can be made so that on your next visit this will not happen again. We hope to be able to serve you again in the future with even better service. Best regards. Hotel Manager

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A***r

Business

10,0

/10

Reviewed 14 week(s) ago

Please try it when you go to Tangerang, it's quite calm.

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2 people find it helpful

Accommodation's Reply

01 May 2025

Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger

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W***a

9,7

/10

Reviewed 16 week(s) ago

Satisfied staying here, the room is spacious and comfortable.

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2 people find it helpful

Accommodation's Reply

22 Apr 2025

Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger

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E***a

Leisure

8,4

/10

Reviewed 18 week(s) ago

The hotel staff was friendly and fast, but the bedroom had lots of ants on the wall near the glass, and the bathroom floor was still a bit dirty.

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Accommodation's Reply

28 Mar 2025

Dear Mr. Achmad H. Ke., Warm greetings from Amaris Hotel Serpong. We would like to thank you for the time and opportunity you have taken to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the condition of the room that needs painting, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best regards. Hotel Manager

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Achmad H. K.

8,2

/10

Reviewed 21 week(s) ago

It's quite nice to stay at Amaris. It's just that because it hasn't been repainted, it looks a bit shabby from the front.

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Accommodation's Reply

28 Mar 2025

Dear Mr. Achmad H. Ke., Warm greetings from Amaris Hotel Serpong. We would like to thank you for the time and opportunity you have taken to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the condition of the room that needs painting, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best regards. Hotel Manager

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F***y

9,1

/10

Reviewed 22 week(s) ago

Thanks Amaris good service ok comfortable

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Accommodation's Reply

29 Jul 2025

Dear Guest, Warmest Greetings from Amaris Hotel Serpong. We would like to thank you for taking the time and opportunity to share your experience during your stay with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the water not being able to drain. We will inform our team so that improvements can be made so that on your next visit this will not happen again. We hope to be able to serve you again in the future with even better service. Best regards. Hotel Manager

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F***y

9,1

/10

Reviewed 22 week(s) ago

Thanks for the good service, comfortable and ok

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F***y

8,5

/10

Reviewed 22 week(s) ago

Thanks Amaris, good, comfortable, service

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F***y

8,5

/10

Reviewed 22 week(s) ago

Thanks Amaris, good service, comfortable

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Accommodation's Reply

28 Mar 2025

Dear valued guest. Warm greetings from Amaris Hotel Serpong. Thank you very much for your positive review regarding your stay at Amaris Hotel Serpong. We are very happy to hear that you are satisfied with the quality of our hotel. We are also happy that our service made your experience even more enjoyable. We will always strive to maintain a friendly and reliable service standard for all our guests. We look forward to welcoming you back to Amaris Hotel Serpong for a more enjoyable stay. Warm Regards. Anwar. Hotel Manger

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F***y

9,1

/10

Reviewed 22 week(s) ago

Thank you, the service is very good

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J***O

Leisure

6,5

/10

Reviewed 23 week(s) ago

Staff is not very friendly, rooms are not very clean, blankets and pillows are the same

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1 people find it helpful

K***o

Business

8,0

/10

Reviewed 24 week(s) ago

Parking is limited, bathroom door doesn't close properly

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L***i

Leisure

8,1

/10

Reviewed 24 week(s) ago

Many of the rooms need to be renovated and the food is not very tasty.

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V***d

Staycation

6,4

/10

Reviewed 24 week(s) ago

The service was really strange, this was the first time I asked for a tea refill and was told to go downstairs to the receptionist to get it myself.

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1 people find it helpful

Overall Ratings & Reviews Amaris Hotel Serpong Tangerang

Explore Amaris Hotel Serpong Tangerang

8,3

8,2

8,1

8,4

8,3

Traveler Reviews Amaris Hotel Serpong Tangerang

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