Dear Mr. Achmad H. Ke., Warm greetings from Amaris Hotel Serpong. We would like to thank you for the time and opportunity you have taken to share your experience while staying with us at Amaris Hotel Serpong. We are very happy that you had a pleasant experience during your stay with Amaris Hotel Serpong. We apologize for the condition of the room that needs painting, we will inform our Team to make improvements so that on your next visit this will not happen again. Hopefully we can still serve you again in the future with better service. Best regards. Hotel Manager