8,5
Very Good
From 2.201 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about Urban Style Hotel Lampung, Azana Hotels Collection
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Staff Friendliness (41)
Bedroom (37)
Room Space (34)
Accessibility (32)
Distance to City Center (31)
Bathroom (30)
Hotel Area (30)
Surroundings (29)
Taste (29)
Ambiance (28)
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Traveler Reviews Urban Style Hotel Lampung, Azana Hotels Collection

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Customer reviews
Siska A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Anyway, the service is good and friendly ✌️
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Accommodation's Reply
07 Aug 2025
Dear Ms. Siska A., "Warmest greetings from Urban Style Hotel, Azana Hotels Collection" It is truly a pleasure to hear how much you enjoyed your stay with us and to know that the team has made all the necessary arrangements to provide you with an exceptional experience. Once again, we thank you very much and we look forward to welcoming you and your colleagues to this hotel, which is strategically located in the heart of Pringsewu's culinary scene. Sincerely, Angga Darmawan Sukmana, General Manager
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J***o
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Business
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly & very helpful during the check in process.
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Accommodation's Reply
03 Aug 2025
Dear Mr./Mrs. J*o,"Warmest greetings from Urban Style Hotel, Azana Hotels Collection"Thank you very much for your feedback and excellent rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our guests as family members of our employees. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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Sherly E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room was clean and the pillows smelled great, so we slept comfortably. The staff was also friendly, always smiling and greeting us when we met. The best.
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Accommodation's Reply
17 Jul 2025
Dear Ms. Sherly E., "Warmest greetings from Urban Style Hotel, Azana Hotels Collection" Thank you very much for your feedback and for giving a very perfect rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of our guests. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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Yudhistira A.
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Staycation
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9,4
/10
Reviewed 4 week(s) ago
A comfortable hotel for transit in the city center, but I suggest that the water heater be fixed.
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Accommodation's Reply
17 Jul 2025
Dear Mr. Yudhistira A., "Warm greetings from Urban Style Hotel, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel, Azana Hotels Collection and for taking the time to share your experience with Urban Style Hotel, Azana Hotels Collection. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection and providing you with an even more satisfying experience. Sincerely, Angga Darmawan Sukmana, General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,3
/10
Reviewed 5 week(s) ago
Those who want to travel to South Sumatra and beyond can stop here to rest, comfortable, clean, friendly staff.
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a, "Warmest Greetings from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for sharing your positive experience during your stay. Your positive review is encouraging and motivating for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Urban Style Hotel Lampung, Azana Hotels Collection. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience to each of our guests. We look forward to welcoming you back to Urban Style Hotel Lampung, Azana Hotels Collection in the future. Please feel free to give us feedback on how we can further improve our service. Sincerely, Angga Darmawan Sukmana, General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,3
/10
Reviewed 5 week(s) ago
The best hotel in Pringsewu, the staff are very friendly, hopefully next year they can add a refrigerator in the room 😊, or it can be provided by request.
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a,"Warmest greetings from Urban Style Hotel, Azana Hotels Collection"Thank you very much for your feedback and excellent rating for Urban Style Hotel, Azana Hotels Collection, our hotel's main concept is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of our guests. Your good rating and suggestions will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Sincerely, Angga Darmawan Sukmana. General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,3
/10
Reviewed 5 week(s) ago
Stayed for the second night, the room was clean, and the staff was friendly. Some of the pillowcases might need to be replaced to make them look cleaner. They don't smell bad, but the colors are starting to fade (they could probably be cleaned more often).
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a, "Warm greetings from Urban Style Hotel, Azana Hotels Collection" Thank you for choosing to stay at Urban Style Hotel, Azana Hotels Collection and for taking the time to share your experience with Urban Style Hotel, Azana Hotels Collection. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will be of further concern. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all our guests. We truly understand the importance of each visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection and providing you with an even more satisfying experience. Sincerely, Angga Darmawan Sukmana, General Manager
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N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the hotel environment is clean, there are some rooms that need maintenance, such as the AC and lights. If the AC is cleaned, it will definitely be cooler.
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Accommodation's Reply
11 Jul 2025
Dear Mr/Ms N*a, "Warmest greetings from Urban Style Hotel, Azana Hotels Collection" Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We appreciate your attention and feedback. We are committed to continuously improving the quality of our services and providing unforgettable experiences for each of our guests. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Angga Darmawan Sukmana, General Manager
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Pavle M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Thanks to Mba Hela, and all staff from F&B
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Accommodation's Reply
07 Jul 2025
Dear Mr./Ms. Pavle M, "Warmest Greetings from Urban Style Hotel Lampung, Azana Hotels Collection" Thank you for sharing your experience and giving excellent value to Urban Style Hotel Lampung, Azana Hotels Collection. The review you gave really makes us happy and proud, especially knowing that our staff Hela and all the staff in Food & Beverage can create a pleasant experience for you. Once again we say thank you very much and we look forward to your visit and colleagues at this hotel which is most strategically located with the culinary center of Pringsewu city. Sincerely, Angga Darmawan Sukmana General Manager
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Rizki o.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 6 week(s) ago
The hot water was off, the staff didn't even apologize.
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Accommodation's Reply
06 Jul 2025
Dear Mr. Rizki O,"Warm greetings from Urban Style Hotel, Azana Hotels Collection"Thank you for choosing to stay at Urban Style Hotel, Azana Hotels Collection and taking the time to share your experience with Urban Style Hotel, Azana Hotels Collection. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all guests. We truly understand how important every visit is and we want to ensure that every guest is satisfied with the services we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel, Azana Hotels Collection and providing a much more satisfying experience. Sincerely, Angga Darmawan Sukmana. General Manager
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E***o
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
the hotel staff is very friendly
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Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. E*o,"Warmest Greetings from Urban Style Hotel Azana Hotels Collection"We appreciate your compliments and will continue to improve the quality of our legendary experience to ensure that your next visit will be a pleasant and unforgettable one. We are very happy that you stayed with us and we look forward to welcoming you back soon to this hotel which is most strategically located with the culinary center of Pringsewu city. Warm regards, Angga Darmawan Sukmana. General Manager
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Winda S. D.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Comfortable and friendly hotel for an area far from the city center
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Accommodation's Reply
22 Jun 2025
To Mrs. Winda S. D.,"Warm Greetings from Urban Style Hotel, Azana Hotels Collection"Thank you for sharing your experience and giving a very good rating for Urban Style Hotel, Azana Hotels Collection. The review you gave really makes us happy and proud, especially knowing that a comfortable and friendly hotel for an area far from the city center can create a pleasant experience for you. Once again, we say thank you very much and we look forward to your and your colleagues' visit to this hotel which is close to the best culinary center area in Pringsewu city on the next occasion. Best regards, Angga Darmawan Sukmana. General Manager
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M***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Nice receptionist and clean room
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Accommodation's Reply
22 Jun 2025
Dear Mr./Mrs. M*d,"Warm Greetings from Urban Style Hotel Lampung, Azana Hotels Collection"Thank you very much for your feedback and giving a very good rating for Urban Style Hotel Lampung, Azana Hotels Collection, the main concept of our hotel is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of the guests. The good rating you give will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Best regards, Angga Darmawan Sukmana. General Manager
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v***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 9 week(s) ago
The bathroom door is scary, it needs to be replaced, the sound from outside is quite noisy
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Accommodation's Reply
13 Jun 2025
Dear Mr./Mrs. V*i,"Warm Greetings from Urban Style Hotel Lampung, Azana Hotels Collection"Thank you for choosing to stay at Urban Style Hotel Lampung, Azana Hotels Collection and taking the time to share your experience with Urban Style Hotel Lampung, Azana Hotels Collection. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are our main focus and we continue to improve them to provide maximum satisfaction for all guests. We truly understand how important every visit is and we want to ensure that every guest is satisfied with the services we provide. Thank you again for your review. We look forward to welcoming you back to Urban Style Hotel Lampung, Azana Hotels Collection and providing a much more satisfying experience. Sincerely, Angga Darmawan Sukmana. General Manager
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a***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Good room, good service, city center.
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Accommodation's Reply
22 May 2025
To Mr./Mrs. A*n,"Warm Greetings from Urban Style Hotel Azana Hotels Collection" thank you for taking the time to share your experience on Traveloka guest Review. Thank you for your positive feedback regarding our great rooms, great service, strategic location in the middle of Pringsewu city. Which made your experience memorable during your stay at Urban Style Hotel Azana Hotels Collection. We will continue to provide our best service for our guests, once again we thank you and we look forward to your return. Sincerely, Angga Darmawan Sukmana. General Manager
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Ivan T. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Given free dessert by the hotel staff, and providing maximum service to guests who happened to have their first experience staying there, thank you.
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Accommodation's Reply
22 May 2025
To Mr. Ivan T. R.,"Warm Greetings from Urban Style Hotel Azana Hotels Collection"Thank you for sharing your experience and giving a perfect score for Urban Style Hotel Azana Hotels Collection. The review you gave really makes us happy and proud, especially knowing that our staff gave us free dessert, and provided maximum service to guests. Your first stay at Urban Style Hotel Azana Hotels Collection, can create a pleasant experience for you. Once again, we thank you very much and we look forward to your and your colleagues' visit to this hotel which is strategically located with a culinary center in Pringsewu city on the next occasion. Best regards, Angga Darmawan Sukmana. General Manager
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Pandu Y. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
This is my 5th time here and it's still just as good.
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Accommodation's Reply
22 May 2025
To Mr. Pandu Y. H.,"Warm Greetings from Urban Style Hotel Azana Hotels Collection"Thank you very much for your feedback and giving a very extraordinary rating for Urban Style Hotel Azana Hotels Collection, the main concept of our hotel is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of the guests. The good rating you give will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you. Best regards, Angga Darmawan Sukmana. General Manager
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Vivi S. A. N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Regular place Clean and tidy
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Accommodation's Reply
16 May 2025
Dear Mrs. Vivi S. A. N.,"Warmest greetings from Urban Style Hotel Azana Hotels Collection"First of all, allow us to thank you for staying at Urban Style Hotel Azana Hotels Collection & for taking the time to give a review to our hotel. It is an honor for us to know that you had a pleasant experience while staying at our hotel. The quality of cleanliness and comfort of our guests is always our priority to maintain the trust given by our guests. We look forward to welcoming you back to Urban Style Hotel Azana Hotels Collection, and thank you. Warm regards, Angga Darmawan Sukmana. General Manager
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Kusumajanti S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The room is spacious, with a minimalist room price. Always stay here when going to Pringsewu.
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Accommodation's Reply
16 May 2025
To Mrs. Kusumajanti S.,"Warmest greetings from Urban Style Hotel Azana Hotels Collection"Thank you very much for your feedback and giving an excellent rating for Urban Style Hotel Azana Hotels Collection, the main concept of our hotel is to create a unique atmosphere and make guests feel like they are staying at home and consider our employees as family members of the guests. The good rating that you gave will motivate all staff to provide maximum and consistent service to all guests, once again thank you very much and we look forward to your arrival on another occasion and see you soon. Warm regards, Angga Darmawan Sukmana. General Manager
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Nilam A. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
really love staying here. in the city center, easy to find food. next to the hotel big mall
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Accommodation's Reply
16 May 2025
Dear Mrs. Nilam A. C.,"Warmest Greetings from Urban Style Hotel Azana Hotels Collection"We sincerely thank you for taking the time to share your positive experience with us. It is our honor to read your positive feedback regarding your pleasant stay with us. Certainly, we will share your good impressions with our connectors and we are sure that this positive assessment will serve as our motivation to continue to strive to improve the quality of our services. Once again, we thank you for sharing your experience. We look forward to welcoming you again in the future and creating unforgettable moments at this Hotel which is close to the culinary center area in Pringsewu city. Warm regards, Angga Darmawan Sukmana. General Manager
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Number of reviews per page
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