8,3
Very Good
From 2.228 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,0

Location

8,5

Service and Facilites

8,3

People often mention about Sahid Vanilla Nagoya Batam
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Distance to City Center (18)
Bedroom (18)
Bathroom (16)
Hotel Area (16)
Staff Friendliness (15)
Room Space (14)
Soundproof (14)
Ambiance (13)
Surroundings (12)
Accessibility (11)
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Traveler Reviews Sahid Vanilla Nagoya Batam

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20
40
Customer reviews
K***I
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 day(s) ago
Friendly staff, delicious breakfast, strategic location, next time I will stay again ☺️
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I***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
#suggestion: Expand the parking area and increase the breakfast menu
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Accommodation's Reply
29 Jul 2025
Dear Our Valued Guest, Warmest Greetings from Sahid Vanilla Nagoya Batam. Thank you for your thoughtful feedback regarding your stay at ibis Styles Batam Nagoya. First of all, we apologize for any inconvenience that did not meet your expectations. We look forward to welcoming you back and hope your next visit will be even more enjoyable. Best regards. Sahid Vanilla Nagoya Batam.
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Guest
icon-Staycation
Staycation
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8,1
/10
Reviewed 4 week(s) ago
Stayed 2 nights on the 3rd floor, couldn't sleep well because of the loud music, shouts from upstairs and from the street (the room is not soundproof), so it was uncomfortable. The toilet door was hard to close and a bit smelly. For the rest, it was okay, the room was clean, the service was okay, I won't stay here again.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Google Reviews. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
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Usman
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
Receptionist service is annoying entering the room in the middle of the night without permission
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Usman, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
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KARSANDI
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
a very wonderful stay experience...
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Accommodation's Reply
23 Jul 2025
To our valued guests, thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your friends memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit at Sahid Vanilla Nagoya Batam. Best regards. Sahid Vanilla Nagoya Batam Management
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d***a
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
It's okay for this type of room, close and cheap. The only thing is that the AC is not cold enough, it's really small for a room this size. The bathroom door makes noise, it's a bit annoying, but what else can you do? The lighting is also a bit lacking. But the important thing is that you can sleep after leaving the grand mall.
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka Review. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar incident does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
I stayed for two nights, for the strategic location, it's also easy to find food. When I entered the room, it smelled of cigarettes, thankfully I was allowed to move to another room. The cleanliness needs to be improved, there was a puddle in the bathroom after use. The rest is pretty good
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka Review. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar incident does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam.
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Joko W.
icon-origin-TRAVELOKA
7,9
/10
Reviewed 7 week(s) ago
Ordering a room, the administration took a long time, up to 2 hours, it didn't match the specifications of the room chosen, they gave me what was available. Very disappointing
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Joko W, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka Review. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to ensure a similar situation does not recur in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely, Sahid Vanilla Nagoya Batam Management
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Sri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable, clean and safe, not far from the city center and friendly staff.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mrs. Sri H, Thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit at Sahid Vanilla Nagoya Batam. Best regards. Sahid Vanilla Nagoya Batam Management
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Sri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
friendly staff, delicious and clean breakfast, spacious, clean and comfortable rooms, clean and odorless toilets, strategic location near the city center and near food stalls
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Accommodation's Reply
23 Jul 2025
Dear Mrs. Sri H, Thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit to our hotel. Best regards. Sahid Vanilla Nagoya Batam Management
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s***n
icon-origin-TRAVELOKA
6,3
/10
Reviewed 9 week(s) ago
The hallway to the hotel room smelled bad because of the damp carpet. The AC was not cold. Breakfast at 8 o'clock was already finished and was slow to refill until many guests complained because breakfast and cutlery were not available.
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Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for choosing Sahid Vanilla Hotel Nagoya Batam as your accommodation and for taking the time to review our hotel on Traveloka Review. We apologize for any inconvenience caused during your stay. We have shared your feedback with all relevant departments to prevent a similar incident from happening again in the future. We will continue to improve our products and services to meet the needs and expectations of our guests. We look forward to welcoming you back to Sahid Vanilla Nagoya Batam.
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K***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Cool, comfortable, highly recommended.
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Accommodation's Reply
23 Jul 2025
To our valued guests, thank you for your trust and your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff will certainly make your stay and your relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or friends. We look forward to your next visit at Sahid Vanilla Nagoya Batam. Best regards. Sahid Vanilla Nagoya Batam Management
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Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 11 week(s) ago
Strategic location and all staff are friendly. It's just that cleanliness needs to be improved a lot.
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1 people find it helpful
Accommodation's Reply
18 May 2025
To Feby U. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your stay and your relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management
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Yonarizki A.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 11 week(s) ago
The hotel is clean, but the hallway has no AC, the electrical system is not integrated when the key is removed. So the TV, AC, and room lights will still be on.
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3 people find it helpful
Accommodation's Reply
18 May 2025
Dear Guest. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff certainly make your stay and relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Affordable price, good quality, strategic location. Friendly staff. Thanks to the security who helped carry my luggage during check-in. I was given a free upgrade because I requested smoking, thanks to Alfa the receptionist.
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Guest. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff certainly make your stay and relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management.
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S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
5 times stayed here and it's always good.
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Accommodation's Reply
10 May 2025
Dear Guest Thank you for staying at Sahid Vanilla Nagoya Batam and taking the time to write your nice experience in our hotel at Traveloka. We Are also Glad to know that you have a great experience as we always make sure to provide every guest the highest standard of service and top quality of facilities.hope this could make an unforgettable stay for you. We are Always Ready to welcoming you back to Sahid Vanilla Nagoya Batam. Sincerely Yours Management Sahid Vanilla Nagoya Batam
D***k
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
Ok, steady, go ahead, cool, clean.
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Accommodation's Reply
10 May 2025
Dear Guest. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff certainly make your stay and relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management
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U***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Very comfortable. Recommended for vacation because it is close to the mall.
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Accommodation's Reply
06 Apr 2025
Dear Guest. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff certainly make your stay and relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management
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D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
The area is very close to culinary in the Nagoya area, and close to the Grand Batam Mall, which can still be accessed on foot.
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1 people find it helpful
Accommodation's Reply
06 Apr 2025
Dear Guest. Thank you for your trust with your relatives to stay at Sahid Vanilla Nagoya Batam and your positive review of our hotel on Traveloka. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfactory service from our staff certainly make your stay and relatives memorable. Sahid Vanilla Nagoya Batam is very suitable for you to relax with family or relatives. We look forward to your next visit to our hotel. Regards. Sahid Vanilla Nagoya Batam Management
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R***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 24 week(s) ago
It is better to reduce the sound of clubbing music so that it does not disturb the guests' rest.
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Accommodation's Reply
01 Mar 2025
Dear Guest. Thank you for taking the time to write a Review of Sahid Vanilla Nagoya Batam on Traveloka. We apologize for the unpleasant experience during your stay at our Hotel, especially regarding the Inadequate Room Facilities. We have conveyed this to the relevant department to be followed up seriously because every comment we receive, both positive and negative, is very important for improving our facilities and improving our service to guests in the future. We look forward to welcoming you and your relatives back to Sahid Vanilla Nagoya Batam. Best regards. Hando Whahana. Hotel Manager.
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Number of reviews per page
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