Overall Ratings & Reviews Siva Royal Hotel

Booked a double bed but got a single bed without any compensation.

Clean accommodation in the heart of the city, suitable for staying.

The restaurant staff spoke very badly, cut off service, refused without advising customers, and pushed it to the customers' fault // I feel bad and it was my fault for choosing to stay here.

The hotel service is very good. Lovely staff always smiling. If there is a chance, I will definitely come to stay again.

พนักงานต้อนรับ ดีมากๆค่ะ เดินทางมาไกลๆเหนื่อยๆ หายเหนื่อยเลย ❤️

Clean rooms, quiet, good service staff.

ดีทุกอย่าง แต่ห้องน้ำไม่มีกั้นเปียก-แห้ง

The room is spacious, clean, comfortable, the service staff are smiling. Coming to Phatthalung, I will always stay here

Clean rooms, very good service staff.

Clean, near the city, good reception staff Convenient parking, quiet.

The staff at the reception are smiling, the hotel is clean

The room is clean, has good equipment for the room. Decorated like a condo The air conditioner is very cool, I like the most, the breakfast is very delicious Served to the room 👍💕

The staff is very nice 😊 speaks very well

Beds should improve. It looks like it's broken. Also let us stay But want another good

Very good place to stay Good service staff, good value

I have booked 2 twin (single bed) rooms but what we got was 2 double rooms even I have booked for these kind of rooms. The problem was their front officers do not understand what different between single bed and double bed. Also rooms were fully booked so I guess management must be improved and must be trained staffs and after I checked out front officers still called me for checking in and they assumed my check in has not done but I told them I did it when I first checked in.

*** Feel not OK, lose emotion and not impressed ** Starting before entering the room - Key card can not open to the room, call the reception and the staff must take it to arrange for it again (standing and waiting) - OK Key card can be used but Open the door. Why? I hurried to leave the room (still good that there are no people walking naked ... ohh), call the reception again, I have to sit and wait for another 10 minutes (reiterating that Tabuyung is really in the evening). Think in your heart why?) Why open the door, why, why? Smaller room Asked to the staff to answer that I really apologize to you, the customer. Wait, we will return the price difference of the room for you. Not talking about yesterday Until I had to ask Did you come to a conclusion? The answer is the room provided by the hotel is exactly as booked with the app, it is Delux room only. Ah, Che *** (in mind) and the room that was provided in the first place is Upgrade to us as Grand delux She said confidently OK and OK and OK, you're not wrong! But ask, Grand delux or Delux, the person defining it is the hotel side, not me, I know, or should I know, right? In the beginning, you were kind, kind, and compassionate in upgrading the room for me? It happened because of you. In the end, I just want more responsibility. Because I shouldn't have lost my temper with these things. Last question If something like this happens to you (Reception), do you think you're OK? Finish

Have problems when checking in again

Breakfast was a bit less common. By sharing good, clean, quiet

The staff is smiling and friendly. The rooms are clean and have all the amenities.