Our experience did not match the high ratings. The Wi-Fi did not work at all during our 2-night stay.
We booked a family room with two queen beds, a balcony, and a view of the main street. Unfortunately, the room was too small for us, my family and I had to take turns walking in front of the TV because the bed was placed very close to it. The room also had a connecting door to the next room, which wasn’t permanently locked, making us feel concern about safety.
At night, please don’t expect a peaceful sleep, as the street noise was quite loud even at 3 AM.
However, the room was clean and location is not too far from Riau.
For a family of four.