Overall Ratings & Reviews Queen Apartment Margonda Residence 3 & 5 By Chika

The admin's treatment was not good, I made a sudden booking, at a price of 400 thousand, there were no other hotel options, all hotels were fully booked at that time. Check in at 11 pm because of the trip from Bandung, tomorrow morning I had to have work in Depok, I called the apartment unit admin WA to ask for help checking in, but the impression was not good, I was scolded not to bring more than two people, must show my ID card, even though I came with my husband, I always bring my ID card, it was like giving advice to a secret guest, oh my God, this is the first time I have been treated like this. Even though he can speak politely and friendly. This was a high tone, then I asked for directions to the apartment, he said in a high tone, I said I was already in front of the Santika Hotel lobby, where else? He snapped at me, he said why is it in a hotel, it's not a hotel, even though he just said the apartment is in front of the Santika Hotel, Ma'am. In the end, I had to go around looking for the location. When I arrived at the apartment, I didn't want to have high expectations because I was just sleeping for tomorrow morning's activities. The sink faucet was leaking, the toilet faucet was leaking, the sheets were shabby and didn't smell good, the window blinds were broken and couldn't be opened, this was enough for my experience staying at this apartment.

Room like warehouse, really not comfortable to stay. Door broken, chair broken, air con like a fan, room smells, wardrobe lock and a lot of dirty stuff inside, no internet. Kitchen set also a lot of unnecessary stuff

No longer, the service here is really messed up, the first week I checked in, it turned out the date was wrong, that's ok, it's my fault, but I chatted from there, there was no response at all, asking for a resch because the date was still far away, and yesterday I wanted to check in. It turns out I can't because I'm still underage, even though I've shown my ID card not once or twice to the hotel but only to be rejected from here because I'm still 17 years old?!?!? Wtf😨 okay the service from there doesn't say you can refund the money later bro, just wait, but where until now? I know the cunning brain of the service from here says it can be refunded so we can withdraw from there hahaha, when I chatted again it refused to refund because the second party didn't give me clear identification from there it said it could be refunded, it's an illegal place I swear it's on fire.

Staff apartemen yang bernama bapak Halim kurang ramah, semoga ke depan nya lebih di tingkatkan pelayanan nya karena mungkin ada customer yang baru pertama kali menginap seperti saya.

Awalnya diberi kamar di lantai 9 lalu karena shower tdk bs dinyalakan (kerannya dol), pdhl sebelumnya sdh lapor owner. Malah owner menyalahkan kami ktnya tdk konfirmasi balik, lha jls2 jika ada kerusakan maka owner hours lapor Da Lat ke bagian engineer apartemen, tp dia ga lapor2. Alhasil di pindah ke lantai 7 ruang 714a, keran berfungsi tp bocor sana sini, wastafel bocor, selang shower bocor, selokan kamar mandi ga ada tutupnya, ada kecoak pula di unitnya. Buat owner, klo unitnya ga ready fasilitasnya dan ga layak sewa, jgn disewakan ke org. Judulnya aja apartemen tp amat sgt jauh dr definisi sebuah apartemen

Berharap udah excited dengan harga segitu biasa dapet kamar yang lebih worth, ehh malah di kasih kamar redup lampu cuma satu redup banget, lampu banyak yang mati, AC tidak dingin, dan satu lagi entah yang punya property atau ADMIN yang saya hubungi slow respon wa tidak balas harus di telepon pakai seluler, jika wa saja tidak akan respon, untung aja pengurus yang anter kunci sama jemput nya baik dan good attitude.

Di sini tempat nya penipu. Saya sudah boking tapi di bilang 3 jam. Jangan ada yang pesen di sini playanan nya gak bagus.

Not bad, for the place and environment.

Bener-bener dibuat ga nyaman di room ini, ga sekali dua kali nginep di mares tapi baru kali ini costumer di perlakuin ga sopan. Nginep di mares itu biasanya dapet visitor buat nuker KTP pas waktu check out tapi pas check in katanya visitor abis, yaudah ga apa-apa soalnya kata yang kasih kunci besok pas mau check out di anterin, pas besoknya keadaan lagi tidur tapi yang nganter KTP (beda sama yang kasih kunci) ga tau punya masalah apa gedor-gedor pintu sambil teriak “woy ini gua mau kasih KTP lu”, pas buka pintu dia ngomongnya udah nyolot banget udah gitu nadanya tinggi banget udah di jawab gw lagi tidur bang malah tambah teriak-teriak dan malah ngajak berantem, plus ngatain kata kasar ke saya pula, hadeh. Intinya hati-hati kalo nginep di sini dan yang nerima abang-abang tatotan di tangan, nanti kalian di ajakin berantem hahaha.

The hotel was disappointing. The service is very bad.

Tertulis ada fasilitas kolam renang, tapi ternyata tidak dapat diakses oleh pemesan dari aplikasi, hanya pengguni. Parkir bayar lagi, dengan harga parkir di mall. AC kamar berbunyi keras sekali sepanjang malam. Kipas di luar kamar berbunyi juga keras sepanjang malam. Pemilik dihubungi sangat tidak ramah. Tidak bertanggung jawab. Menyalahkan pembeli.

I already paid, but because my KTP was lost, I had to use 2 KTPs, I wanted to use my husband's KTP but I couldn't and in the end I couldn't enter 😔 the payment was forfeited 😔🥲.

Ya ampun yang punyanya emosian pemarah, di konfirmasi check in malah ngamuk katanya saya rese, pas mau check in nunggu 1 jam, udah gitu pintunya copot gak di benerin. Parah banget gak mau lagi dah nginep di sini.

Pengelola bener-bener gak ramah. Saya udah 2x nginap di sini, yang pertama kali saya diem aja karena saya positif thinking mungkin yang bersangkutan sedang ada masalah. Yang kedua kali tetep aja kayak gitu berarti memang tipikal manusianya gak ramah, ketus dan gak mengakomodir masalah yang ada di apartemen.

Kamar sempit, agak berdebu, kasurnya sepertinya tinggal per nya saja, busa nya tinggal sedikit. Naik ke kasur seperti di atas kasur yang berisi air, goyang-goyangnya. Letaknya deket pasar sehingga agak bau kalau di parkiran.

Pertama masuk kamar bau, booking lewat aplikasi cuma telat keluar 5 menit aja langsung di denda.

The room is quite spacious, there is a small kitchen with standard equipment, it's just a shame that there is only 1 spoon, so I take turns with my husband to make it . The drawback is the middle of the night is excited because there are cockroaches .

CHOOSE, the owner really can't respect the customer, if you can't respect the customer, don't rent your room, it's better to use it for personal use.

Great and satisfying. AC is cold too.

Comfortable. And satisfying. Hope to be here again.