Overall Ratings & Reviews Citismart Hotel Cikarang

everything is good, only parking is now paid

Clean, strategic location, but unfortunately paid parking. Every time you enter or exit, you are charged a parking fee of 6 thousand times the number of times you enter or exit, the staff lacks coordination, I stayed 2 nights via the application from July 12-14, 2025, but on July 13, 2025 at 12:00, there was a knock on the door and asked if I wanted to check out/extend, even though I stayed for 2 nights. The monitor should have shown it for 2 nights and when I checked in, I already told the receptionist it was for 2 nights, miss.

Satisfied. Hopefully it will be maintained.

There is no hot water, only cold water. You have to call the staff to watch the TV.

The bathroom floor is flooded. But everything else is ok.

The room is nice and spacious but the TV can't be used. I've tried contacting the FO but there's no answer from the FO. The same goes for breakfast, it's already finished at 7 o'clock and there's nothing.

The service is very satisfying, I often stay here just to relax.

The staff is very friendly, and the room service is very good, but the breakfast menu is not very varied.

friendly staff, breakfast can be inside or outside, choice of coffee, tea, water, orange flavor

Previously it was quite comfortable according to the price, but when I last ordered the AC was hot, the TV had no picture, I complained several times but there was still no change.

Okay, the facilities are according to budget

The rooms are clean and well maintained at affordable prices.

The bedroom window lock is broken so it's only slightly open. The TV remote doesn't work.

There's no toilet tissue, there's no toilet water either

the staff is friendly, the AC is cold, the hot water works well, the room is clean, comfortable for relaxing.. tomorrow I want to stay again...

Pillowcases can be checked again for cleanliness

friendly, clean, less bath soap, empty, not filled

Neat and comfortable but not for the TV.

Those who stay are mostly employees. for this cheap price, it's okay.. Cold AC, shower bathroom 🚿okay cheap breakfast and there are sales like a small store near the receptionist. The receptionist also serves.

Strategic location, affordable price. Get fried rice/fried noodles for breakfast. Comfortable room, water heater works, clean towels, toothbrushes, and soap are provided. There is a deposit of 100 thousand.