Dear R***i, Thank you for your positive review! We’re happy you enjoyed your stay and appreciated our convenient location near Sarinah, Tanah Abang, and Tamcit. We look forward to welcoming you again on your next visit! Best regards, Central Reservation Agent

Dear Mr. M. Rizky D. M., Thank you for staying with us and for your kind feedback. We’re glad to hear you appreciated our friendly staff and strategic location near Sarinah and Sabang. We’ve also noted your comment about the room being just “okay” — we’ll use this as input to improve our facilities further. We hope to welcome you again soon with an even better experience. Warm regards, Central Reservation Agent

Dear Mr./Ms. A***a, Thank you for your recent stay and for taking the time to share your feedback. We apologize for the inconvenience caused by the faulty key card, broken jet shower, and the stuffy room condition. This is certainly not the standard we aim to deliver. Your comments have been forwarded to our team for immediate follow-up and improvement. We do appreciate your kind note about our staff's friendliness and the hotel’s strategic location. We hope to serve you better in the future. Warm regards, Central Reservation Agent

Dear Mr./Ms. A***y, Thank you for staying with us and for sharing your experience. We’re glad you found our location strategic. However, we sincerely apologize for the inconvenience you faced during breakfast and in the room. Your feedback regarding restaurant service, limited parking, and room condition (floor and electrical sockets) has been noted and forwarded to the relevant departments for immediate evaluation. We appreciate your honest input, and we hope to improve and serve you better in the future. Warm regards, Central Reservation Agent

Dear Mr./Ms. Aby, Thank you for your positive review and constructive feedback. We’re pleased to hear you had an overall good stay. We truly appreciate your suggestions regarding the breakfast menu, air conditioning in public areas, and weekend service improvement. Your input will help us enhance guest experience moving forward. Looking forward to welcoming you again soon. Warm regards, Central Reservation Agent

Dear Mr./Ms. A***p, Thank you for your feedback. We’re glad to know you found the room comfortable. However, we sincerely apologize for the inconvenience caused by the leaking AC and delayed delivery of the hairdryer. Your comments are very important and will be shared with the relevant departments for immediate improvement. We appreciate your stay and hope to serve you better in the future. Warm regards, Central Reservation Agent

Dear Ms. Chantika P., Thank you for your feedback. We apologize for the inconvenience you experienced due to the unstable and frequently disconnected WiFi signal, which certainly does not meet the comfort standards we strive for. We have forwarded your feedback to the relevant department for immediate action to resolve and improve network quality. Sincerely, Hariyono (Ariyo) Hotel Manager

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you were very impressed with our hotel's location and that the rooms were comfortable and affordably priced. We apologize if the check-in process took longer than usual, especially during peak hours or special events. Your feedback is invaluable to us in continuously improving our services. We hope to welcome you back in the future and provide you with an even better experience. Sincerely, Hariyono (Ariyo), Hotel Manager

Dear valued guest, Thank you for your kind review! We are pleased that our service was helpful and provided you with a memorable experience. Sincerely, Hariyono (Ariyo), Hotel Manager

Dear Valued Guest, Thank you for your review and feedback. We are pleased that you found our hotel's location convenient. We have noted your suggestion regarding the Wi-Fi network in the rooms and will take it into consideration for future improvements. Thank you for helping us improve our services. Sincerely, Hariyono (Ariyo) Hotel Manager

Dear Ms. Laila, Thank you for your review. We are pleased to hear that you found our hotel clean, comfortable, and conveniently located. We apologize for the issue you experienced with your room key. Your feedback is very valuable, and we will follow up to prevent such incidents from happening again in the future. We hope to welcome you back soon. Sincerely, Hariyono (Ariyo), Hotel Manager

Hello Mr./Ms. Agung S.S., Thank you very much for your review and feedback. We apologize for the inconvenience during check-in and the condition of the air conditioning in the lobby, which was undergoing repairs at the time. We also apologize that the hot water in the bathroom took longer than expected. Your feedback is very important to us, as we will improve our facilities and services to provide future guests with an even more pleasant experience. We are glad to hear that everything went well, and we hope to welcome you back again for an even more comfortable experience on your next stay. Sincerely, Haryono (Aryo), Hotel Manager

Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience caused by the noise from the air conditioner and the improperly installed electrical control panel cover. Your feedback is very important to us, and we will follow up on this matter with the relevant team immediately in order to improve our facilities and make them safer and more comfortable for all our guests. We appreciate your understanding and hope to provide you with a better experience during your next stay. Sincerely, Hariyono (Ariyo), Hotel Manager

Dear Valued Guest, Thank you so much for your excellent review! We are delighted that you enjoyed your stay, from the friendliness of our staff to the cleanliness of your room, the comfortable air conditioning, the smart TV, the jacuzzi, and even the in-room games. We apologize for any inconvenience you experienced regarding the limitations of WiFi and drinking water, as well as the lack of response when contacting the reception desk. Your feedback is invaluable, and we will use it to improve your guest experience in the future. We hope to welcome you back again for an even better experience next time. Sincerely, Hariyono (Ariyo), Hotel Manager

Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you found our team friendly, but we’re truly sorry that the service felt too slow. We understand how important efficiency is, and we’ll be reviewing this with our team to improve our responsiveness. We appreciate your input and hope we’ll have the chance to serve you better on your next visit. Sincerely, Haryono (Aryo) Hotel Manager

Thank you so much for your positive review! We are delighted that you were satisfied with our friendly staff and service. We are also pleased that the hotel's location near Bundaran HI metro station, MRT and Transjakarta trains made your travel convenient during your stay. We hope to welcome you back again for another great or even better experience next time. Sincerely, Hotel Manager, Hariyono (Ariyo)

Thank you for your feedback. We apologize for the inconvenience you experienced due to the single elevator, which may have made going up and down inconvenient. This feedback is very important to us, and we will continuously strive to improve the comfort and convenience of our facilities to enhance the stay for all our guests. Thank you for your understanding, and we hope to provide a smoother experience on your next stay. Sincerely, Hotel Manager, Hariyono (Ariyo)

Dear Guest, Thank you very much for sharing your experience with us. We’re glad to hear that you appreciate our strategic location and the friendliness of our staff. However, we sincerely apologize for the cleanliness issues you encountered in the room and bathroom. Finding hair on the floor and stains on the toilet bowl is unacceptable, and we will immediately address this with our housekeeping team to ensure better quality checks moving forward. Thank you again for your valuable feedback. We’re happy to know that overall you still consider us a good place to stay, and we hope to welcome you back with an improved experience. Greeting Haryono (Aryo) General Manager

Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced regarding the air conditioning not cooling and the refrigerator not working in Room 1206. These issues do not meet the comfort standards that we strive to provide. We have forwarded your comments to our engineering team for prompt inspection and repair. We sincerely appreciate your comments and look forward to providing you with a better experience on your next visit. Hotel Manager Haryono (Aryo)