Overall Ratings & Reviews Cititel Hotel Dumai

There is still rubbish and dirt under the bed, it looks like it is rarely cleaned, and the bathroom is also dirty and there is often no shampoo.

The water in the bathroom is not hot and the TV is bad, please fix it.

Hendrik is cool, top markotop 🫰🫶

Very dirty and uncomfortable to stay in. If you have more money, you'd better go to Maxone.

The cleanliness needs to be improved further.

At this price, I think this place is recommended, because it is clean, aesthetic, the breakfast is delicious and the receptionist is friendly.

the toilet was full of dirty spots, the sandals were wet as if someone had just worn them, the mattress smelled damp, the floor was full of people's hair, very dusty

Next to the Indomall Express ticket office and there is a car storage facility. Cars can be left and just join the Indomall shuttle to the port

The hotel is nice and the service is also quite good. Only the room is too small in my opinion.

It's such a good hotel. The ambiance is great and the room is very comfortable.

friendly hotel staff and fast check in

Early check in without additional cost is the best service from the hotel staff.

Great. The food is also great. The only downside is that the water is salty because it is near the sea, there is no technology to distill sea water into fresh water.

The hotel staff was very friendly and helpful at check in.

very satisfying, cleanliness is also guaranteed strategic location with the city

The hotel staff is very friendly and very quick to respond.

The breakfast menu wasn't all out when we started.

Sititel is very good. Good service. Free 24 hour coffee in the restaurant.

The hotel staff is very friendly and responsive when there are problems.

The shower water is very salty, please fix it.