The staff & security guards are friendly & polite, easy access to everywhere, suitable for business trips to rest or have business in Bandung city, I went back and forth out of the hotel because there was business to buy this and that also no problem just have to be strong up and down the stairs, already got breakfast delivered to the room also asked what time you want it delivered, the room smells good, AC, TV, hot water works, can drink, for that price it is worth it. If there is a little minus it can still be tolerated, but the TV is not one that can Netflix.