Order for 7 times. Because my mother followed me and came in the morning, she was not feeling well. Rested for 1 hour using my bed at 11am. Until 12 noon, cashed 20 thousand, no policy at all. Not allowed to make any noise at all. My mother asked for cash on her cellphone and was reprimanded, not allowed to chat. Employees sleep inside with guests. But the employees themselves do not maintain cleanliness, throwing trash on the bedroom floor. Can't answer the phone in the room or make the slightest sound. My mother has vertigo. I took an unused pillow and wanted to cash 20 thousand, but I returned it. Towels and blankets, I paid another 10 thousand. It's uncomfortable, I swear.
Employees sleep in customer rooms and throw trash on the bedroom floor. There is hair on the bed. If you want a blanket, pay 10 thousand, towels, pay 10 thousand, hot water, pay in a glass, 2 thousand. I booked for 5 days, and my mother for 2 days, a total of 7 days. My mother arrived at 10.30 am. Because I left early from Jakarta, my stomach hurt and I was feeling unwell, at 11 I told her to rest in my bed until 12. Only 1 hour because she had just taken medicine. It wasn't check-in time yet. Asked for another 20 thousand. Very intolerant. Everything was paid in cash. I borrowed a pillow from one that was not used because my mother had vertigo. She had to pay another 20 thousand or it would be returned. There were no friendly female guards, the men were better. The trash in the trash bin was not thrown away for 2 days until it was full. In the room, I was not allowed to answer the phone. And I was not allowed to talk at all, my mother asked for cash for the cellphone and was immediately reprimanded for not being allowed to chat in the room. Improved the friendliness. Everything used money.