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Traveler Reviews Maple Hotel Grogol
Number of reviews per page
20
20
40
40
Customer reviews
SD
Setia D.
8,5
/10
Reviewed 1 week(s) ago
Brother, please help, I haven't entered the hotel system yet.
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Y***a
8,3
/10
Reviewed 1 week(s) ago
The service was good and friendly. However, it was a bit noisy, with loud laughter and loud TVs disturbing the peacefulness of your stay. Hotel management should consider guest comfort. Thank you.
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L***m
Leisure
10,0
/10
Reviewed 3 week(s) ago
Not bad, but the breakfast didn't have so many variations, and it's okay, good taste.
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n***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
The food is delicious, the location is strategic and the prices are friendly.
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N***i
Staycation
6,4
/10
Reviewed 3 week(s) ago
The hotel is dark, for the entrance and parking areas, the lighting is too poor, and there is no hotel name visible from the street, the hotel name is only attached to the building, and it is not legible, the writing is small and the lights are off.
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Verified Traveler
Leisure
10,0
/10
Reviewed 4 week(s) ago
Comfortable... neat, clean. Just missing a toothbrush, maybe they forgot
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H***e
8,5
/10
Reviewed 4 week(s) ago
The service is great, you can't go wrong staying here.
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H***i
Business
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly, and I stayed for 3 nights. The room was comfortable, in my opinion. Thanks, Maple Hotel.
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1 people find it helpful
I***a
Staycation
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the rooms are very clean, and the location is strategic in Grogol.
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1 people find it helpful
B***g
Business
8,3
/10
Reviewed 5 week(s) ago
The bath towels need to be changed as both of them have holes in them. It is not appropriate to serve these bath towels to guests.
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L***r
10,0
/10
Reviewed 8 week(s) ago
The staff is friendly and very helpful.
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WN
Widia N.
Leisure
10,0
/10
Reviewed 8 week(s) ago
Spacious room, large windows, and comfortable
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2 people find it helpful
dr
dewi r.
Staycation
9,1
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, check-in and check-out processes are fast, the food is not very varied but the taste is not bad.
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1 people find it helpful
M***d
9,1
/10
Reviewed 8 week(s) ago
It is a very bright view of city lights, though not the city that I’m looking for.
2 people find it helpful
E***a
Staycation
8,5
/10
Reviewed 9 week(s) ago
The hotel is nice, but the staff service is not good.
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Verified Traveler
Staycation
10,0
/10
Reviewed 9 week(s) ago
Clean, the room is very comfortable
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S***i
9,4
/10
Reviewed 10 week(s) ago
The hotel is close to the mall. It's also close to Central Park and Taman Anggrek.
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2 people find it helpful
D***y
Leisure
8,5
/10
Reviewed 10 week(s) ago
I stayed for 6 nights. Everything was fine, except the left and right nightstand lights were too bright. The shower gel needed to be replaced because it smelled really bad. And the breakfast menu was monotonous and needed some variety.
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2 people find it helpful
A***l
9,7
/10
Reviewed 11 week(s) ago
Recommended accommodations
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1 people find it helpful
Verified Traveler
8,5
/10
Reviewed 11 week(s) ago
The location is quite strategic. However, the service seems understaffed. Breakfast lacks variety, and food isn't refilled immediately after it runs out. There's only one person in the restaurant cleaning tables. No other staff are visible.