My bad story in naratel hostel I have the book this hostel from 12 -15, but I check in on 14 apr 2019 because I have other hotel until 14 aprl 2019 so I going check in for this hostel in 14 apr 2019 1. When I check in, staff ask to me who are you? And why you coming? Is not good question I think 2. I ask to staff for locker but she say no locker first, and scan time I ask again she say have locker but no key, it's not good for me, staff don't care any think, she say if you wanna stay no locker 3. No towel if you need towel we can pay 20 bat 4. Small room, very small space to next bad 5. Not good stairs if you got the bet up stair is very danger go up for sleep very small stairs and sharing with other bed 6. not good customer service, they are not care anything they staff busy playing cards. So I book this hostel from 12 until 15 april 2019 check in 14 apr 2019 estimate check in 09.00pm and I am check out 11.30pm I am not so happy so much I hate to book other hostel for 14 apr 19