7,9
Pleasant
From 715 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

7,9

Meal

7,9

Location

8,0

Service and Facilites

8,1

People often mention about Hotel Venia
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Accessibility (1)
Check-in/out Time (1)
Soundproof (1)
Bedroom (1)
In-room Dining (1)
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Traveler Reviews Hotel Venia

Number of reviews per page
20
40
Customer reviews
A***n
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Leisure
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8,2
/10
Reviewed 12 week(s) ago
Overall is good compared with the affordable price.
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R***I
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Leisure
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8,6
/10
Reviewed 16 week(s) ago
The view at this hotel is nice Venia is actually very nice. From our room we can see a view of the vast garden. So it is pleasing to the eye. But, for the others it is not okay. The blanket in the room has stains, the bathroom has no heater, the AC in other rooms sounds very loud from the room. Hopefully the management can be more attentive to this. Thank you for the friendliness of the hotel staff.
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Tesa A. T.
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6,2
/10
Reviewed 79 week(s) ago
The hotel was dirty, there was a lot of dust on the tables, there was no toothpaste either.
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Accommodation's Reply
10 Jan 2024
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there were any shortcomings or mistakes when you stayed at our property. Do not hesitate to ask the receptionist when you need help with housekeeping and toiletries. Your response will be a consideration for us so that in the future it will be better and we look forward to welcoming you back. Warm regards Venia Hotel
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Ferry S.
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6,0
/10
Reviewed 79 week(s) ago
Kamar sempit, kasur keras. Pelayanan buruk.
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Happy
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6,4
/10
Reviewed 150 week(s) ago
Room cleanliness and toiletries do not match the room price. Please fix. Thank you
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1 people find it helpful
Accommodation's Reply
31 Aug 2022
Dear guest Thank you for choosing Venia Hotel as your place to stay, we apologize if there are shortcomings and mistakes when you stay at our property and your feedback will be taken into consideration for us so that in the future it will be better and we look forward to welcoming you back Kind regards Venia Hotel
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Faaiq F. F.
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5,5
/10
Reviewed 182 week(s) ago
Not recommend, yesterday came there was no window. Please be careful choosing a room here, it should be explained for the facilities and photos of the room. But because it was lacking, we finally gave up and it turned out that there was no window. The space is very narrow, even walking is difficult. Coupled with a leaking air conditioner, a tv that doesn't work and the room smells of cigarettes even though it's non smoking there. The light is pretty dim too
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3 people find it helpful
Accommodation's Reply
19 Jan 2022
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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GilanG F. H.
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5,9
/10
Reviewed 203 week(s) ago
Less clean and cramped rooms.
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Accommodation's Reply
24 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Taufik S.
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8,5
/10
Reviewed 203 week(s) ago
The rooms are clean, the service is very satisfying.
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1 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Erlina Wati
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8,5
/10
Reviewed 204 week(s) ago
The rooms are clean and tidy and the service is good.
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1 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Purnama Jasman
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6,0
/10
Reviewed 210 week(s) ago
Unfriendly, no ethics when checking in check
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2 people find it helpful
Accommodation's Reply
26 Jun 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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zulkifli
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6,5
/10
Reviewed 218 week(s) ago
Hotel Venia cukup bersih dan pelayanan cukup baik tapi kamarnya cukup kecil dan dinding catnya kusam.
1 people find it helpful
Accommodation's Reply
10 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Solastio P.
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5,7
/10
Reviewed 219 week(s) ago
Customer nya pelit banget, harus jam 2 pas baru bisa masuk. Sementara waktunya sudah hampir jam 2 juga pas check in nya. Ga mau rugi waktu. Cukup sekali aja sudah di sini
3 people find it helpful
Accommodation's Reply
06 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are deficiencies and mistakes when you stay at our property, because at that date, our room was partially cleaned and waiting for the room to be ready. Your response will be taken into consideration for us so that in the future it will be better and waiting for your return Warm regards Venia Hotel
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Resma W.
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6,5
/10
Reviewed 228 week(s) ago
the wifi is not going well, you can say it is not satisfactory.
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Accommodation's Reply
27 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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herman d.
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6,0
/10
Reviewed 229 week(s) ago
The bathroom has no soap and shampoo according to cheap hotel standards.
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Accommodation's Reply
24 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
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6,0
/10
Reviewed 234 week(s) ago
The bathroom was really dirty and smelly (standard and superior rooms), there was a problem with the room card pass (couldn't be locked and other guests came in) my room luckily my door was locked from the inside and at that time I was in the room, imagine when i go out again how about my stuff stay in the room!
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2 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
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5,4
/10
Reviewed 235 week(s) ago
There is no soap, the door can be opened with another card, the condition of the hotel bathroom is dirty and smelly, the female receptionist is not friendly.
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1 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Bie A.
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6,6
/10
Reviewed 243 week(s) ago
The bed is worth replacing.
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1 people find it helpful
saung p.
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9,4
/10
Reviewed 246 week(s) ago
Ea quite satisfied, very calm as the guests need?
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1 people find it helpful
saung p.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 246 week(s) ago
Like a hotel, we as guests are very satisfied in Genoa.
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Intan A.
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6,0
/10
Reviewed 266 week(s) ago
Never stay here! so gloomy! Keep dirty, don't match the expectations! And the deposit is really expensive again defeating the hotel sp😩
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2 people find it helpful
Number of reviews per page
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