Green Batara Hotel

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Overall Ratings & Reviews Green Batara Hotel

Traveloka (3.414)
Other sources (8)
8,3
Very Good
From 3.414 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,2

Meal

7,9

Location

8,8

Service and Facilites

8,2

People often mention about Green Batara Hotel
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Distance to City Center (75)
Accessibility (69)
Bedroom (66)
Ambiance (61)
Surroundings (60)
Staff Friendliness (59)
Bathroom (59)
Room Space (57)
Hotel Area (49)
Wifi (46)
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Traveler Reviews Green Batara Hotel

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40
Customer reviews
R***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 day(s) ago
All good, just need more variants for meals.
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Accommodation's Reply
07 Aug 2026
Dear Mr./Ms. R*a,** Warm greetings from Green Batara Hotel Bandung. Thank you for taking the time to share your experience with us. We are delighted to know that you had an enjoyable stay overall. We also truly appreciate your suggestion regarding the variety of our breakfast menu. Your feedback is valuable to us and has been shared with our Food & Beverage team for consideration as we continuously strive to improve our guests' dining experience. Thank you once again for your kind review. We look forward to welcoming you back to Green Batara Hotel Bandung and providing you with an even better stay in the future. Warm regards, Management Green Batara Hotel Bandung 💚
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff [is] so friendly and helpful to all customers.
2 people find it helpful
Accommodation's Reply
07 Aug 2026
Dear Valued Guest, Greenbatara Hotel Bandung would like to express our gratitude for your excellent rating and review. We are delighted to know that the friendliness and helpfulness of our staff left a positive impression on you during your stay. We will share your compliments with our entire team to inspire us to continue providing the best service to all our guests. We hope to welcome you back to Greenbatara Hotel Bandung in the future and provide you with a similarly memorable stay. Sincerely, The Management Team, Greenbatara Hotel Bandung 💚
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J***r
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
The staff is friendly, they left me my stuff even though I've already checked out, but they were still friendly and willing to help. Breakfast is a buffet but there aren't many choices, but it's okay for the price. The AC is cold, there's a water heater, no smart TV yet, and the Wi-Fi is decent. The location is strategic and close to everything. Hopefully the management can continue to develop, keep up the good work. Love you guys 😁
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for your excellent rating and compliments regarding your stay at Green Batara Hotel. We are delighted to hear that our friendly staff, comfortable rooms with cool air conditioning, hot water, convenient location, and post-check-out luggage storage service provided a memorable experience. We also appreciate your suggestions regarding the varied breakfast menu and the smart TV. These suggestions will be taken into consideration to improve the quality of our facilities and services in the future. Your encouraging words and support mean a great deal to our entire team. We hope to grow and provide even better guest experiences on every visit. We look forward to welcoming you back to Green Batara Hotel again. Sincerely, The Management Team, Green Batara Hotel
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Yahya W.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Thank you, for the cheap price it can be said to be comfortable, the AC is cold, the hot water works well.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Yahya, thank you very much for staying at Green Batara Hotel and for sharing your valuable feedback. We are delighted that you enjoyed your stay and were satisfied with the comfortable air conditioning and reliable hot water supply. We are also honored that you were pleased with our comfortable hotel at a reasonable price. Your kind words are a great encouragement to all of our staff to improve our services and facilities. We look forward to welcoming you back again. We will strive to provide you with an even more satisfying stay next time. Green Batara Hotel Management Team
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Yahya W.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Thank you, the hospitality is definitely worth it for this price. The room is comfortable, the AC is cool, and the hot water works well.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Yahya, Thank you for your positive review and for sharing your experience staying at Green Batara Hotel. We are delighted to hear that you felt comfortable throughout your stay and were satisfied with the friendly service, the comfort of the room, the working air conditioning, and the hot water amenities. Your positive review encourages our entire team to continue providing the best service and value to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, The Management Team, Green Batara Hotel
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Yahya W.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Thank you, the hospitality is definitely worth it for this price. The room is comfortable, the AC is cold, and the hot water works well.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Yahya, Thank you for your positive review and for sharing your experience staying at Green Batara Hotel. We are delighted to hear that you felt comfortable throughout your stay and were satisfied with the friendly service, the comfort of the room, the working air conditioning, and the hot water amenities. Your positive review encourages our entire team to continue providing the best service and value to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, The Management Team, Green Batara Hotel
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Arif B.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
Breakfast was advertised on the app, but it wasn't. There were no towels. Parking was tight.
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2 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Mr. Arif, Thank you for taking the time to write a review about your stay at Green Batara Hotel. We apologize for any inconvenience you experienced, particularly regarding the inaccurate breakfast information in your booking, insufficient towels, and limited parking. Your feedback is very important to us, and we have forwarded it to the relevant team for evaluation and improvement to enhance our services in the future. If there are any further errors in the information regarding the amenities included in your booking, we will work with the booking platform to ensure the displayed information is clearer and more accurate. Thank you for your feedback. We hope to welcome you back again and provide you with an even better stay. Sincerely, The Management Team, Green Batara Hotel
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Great location and nice facilities.
1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you for your positive review and for choosing Green Batara Hotel as your accommodation. We are delighted to hear that you enjoyed our excellent location and the facilities we provided. Such positive reviews are an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, The Management Team, Green Batara Hotel
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P***P
icon-Leisure
Leisure
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9,7
/10
Reviewed 5 week(s) ago
Comfortable and strategic to the city center.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your excellent rating and for sharing your experience staying at Green Batara Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the hotel's excellent location near the city center. Convenient access to various attractions around Bandung is one of the advantages we hope to provide in creating a memorable stay for all our guests. Thank you for your trust in Green Batara Hotel. We look forward to welcoming you back on your next visit and providing you with an even more memorable experience. Sincerely, Wilman Purnama Alam, General Manager
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A***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The location is very strategic because it is right across from Ciwalk, so if you want to take a short walk around Cihampelas, it is close.
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2 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your wonderful review and for sharing your experience staying at Green Batara Hotel. We are delighted to hear that the hotel's excellent location, directly opposite Cihampelas Walk, allowed you easy access to the atmosphere and attractions around Cihampelas. We hope this positive experience will lead you to choose Green Batara Hotel again when visiting Bandung. We look forward to welcoming you back with our best service. Sincerely, Wilman Purnama Alam, General Manager
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Diana Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
During my 2-day stay, it was quiet because the strategic location is close to Ciwalk, just a short walk away.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Diana, Thank you for your excellent rating and positive review of Green Batara Hotel. We are delighted to hear that you enjoyed our hotel's convenient location, which made your travels easier. Guest satisfaction is our top priority, and your appreciation motivates our entire team to continue striving to provide the best service. We appreciate you choosing Green Batara Hotel as your accommodation. We hope to welcome you back for another memorable stay. Sincerely, Wilman Purnama Alam | General Manager
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Diana Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Strategic location, friendly receptionists. Breakfast can be taken away for travel supplies.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Diana, Warm regards from Greenbatara Hotel Bandung. Thank you for taking the time to share your experience at Greenbatara Hotel Bandung. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of the reception staff, and the breakfast with takeaway options. Your compliments motivate our entire team to strive for the best possible service for all guests. We look forward to welcoming you back on your next stay and providing you with another memorable, or perhaps even better, experience. Sincerely, Wilman Purnama Alam | General Manager
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Willy F.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Strategic location, worth it for that price, friendly staff, quite clean and comfortable, breakfast is ready at dawn, suitable for us who have to go out early in the morning.
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3 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Mr. Willy F., This is a brief message from Greenbatara Hotel Bandung. Thank you for your kind review and perfect rating for Greenbatara Hotel Bandung. We are delighted to hear that you enjoyed the hotel's excellent location, the friendly service from our team, the cleanliness and comfort of the rooms, and the early breakfast served, which was convenient for your activities even if you had to return home early. Your satisfaction is a joy and motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Greenbatara Hotel Bandung on another occasion. We wish you a safe journey and look forward to welcoming you again. Sincerely, Wilman Purnama Alam | General Manager
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Hendrafransisko
icon-origin-TRAVELOKA
5,3
/10
Reviewed 7 week(s) ago
The room, bathroom area, and entrance were very smelly, and the sheets were very worn.
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3 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Mr. Hendra Francisco, Warm greetings from Greenbatara Hotel Bandung. Thank you for taking the time to review and provide feedback regarding your stay. We apologize for the inconvenience you experienced, particularly regarding the condition of the bathroom, the unpleasant odor in the room, and the linens not meeting your expectations. This feedback is very important to us, and we have immediately informed our housekeeping team to assess and improve the cleanliness of the room and maintenance standards to prevent such incidents from happening again. We greatly appreciate your comments, which form the basis for our evaluation to continuously improve the quality of our services and hotel facilities. We sincerely hope that you will give Greenbatara Hotel Bandung the opportunity to provide you with an even better stay on your next visit. Sincerely, Wilman Purnama Alam | General Manager
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Very comfortable and affordable with city center and Cihampelas mall.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our sincere gratitude for your excellent rating and positive review. We are delighted to hear that you enjoyed our convenient location, which made your travels easier. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving for the best possible service. Thank you for choosing Green Batara Hotel as your accommodation. We look forward to welcoming you back for another memorable stay. Sincerely, Wilman Purnama Alam | General Manager
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A***a
icon-origin-TRAVELOKA
7,9
/10
Reviewed 8 week(s) ago
The room wasn't clean, far from the photos shown in the app. The walls were covered in mold. The bathroom was dirty and slippery, as if it hadn't been cleaned, and towels weren't provided.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to inform you that we appreciate you taking the time to share your experience with us. We sincerely apologize that the condition of your room did not meet your expectations, particularly regarding the cleanliness of the room, the condition of the walls, the cleanliness of the bathroom, and the lack of towels upon arrival. This is certainly not the standard of service we strive to provide to all our guests. We have forwarded your feedback to our housekeeping and maintenance teams for immediate assessment and improvement, including cleanliness, room maintenance, and the process of inspecting room amenities before guest arrival. Thank you for your feedback and suggestions. We greatly appreciate your input in improving the quality of our service. We sincerely hope to have the opportunity to welcome you back to Green Batara Hotel Bandung again for a more comfortable and pleasant stay. Sincerely, Wilman Purnama Alam | General Manager
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Aisyah D. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
My first time staying in Bandung, I immediately got a hotel as good as this. Green Batara, thank you so much for upgrading my room to a premium room at no cost. The view from the hotel is amazing, and the breakfast is also very varied. It really gave me the best experience in Bandung 🫶🏻
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aishah D.P., Sincerely, Greenbatara Hotel Bandung. We respectfully express our deepest gratitude for choosing Greenbatara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to enjoy our excellent service and friendly hospitality once again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Junita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
The room was okay, clean, the hot water was fast and plentiful, the sink was big, but it was a shame the AC wasn't cold. The food was okay, all delicious.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Junita, Sincerely yours, Green Batara Hotel Bandung. We respectfully express our deepest gratitude for choosing Green Batara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for the air conditioning issue in your room; we have already informed the relevant department. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to receive our best service and friendly hospitality again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Tegar D.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 11 week(s) ago
In room 404, I had trouble closing the bathroom door and the AC wasn't cold enough. However, after requesting a room change, I was moved immediately and thankfully without any hassle. So, I think the service is good. Regarding the breakfast menu, I think it needs a few additions to make it more appealing and I recommend it, as I've stayed at two Batara hotels and the breakfast menu has always been the same. Otherwise, it's fine and good.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Tegar, Sincerely, Greenbatara Hotel Bandung. We respectfully express our deepest gratitude for choosing Greenbatara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for the air conditioning issue in your room; we have already informed the relevant department. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to enjoy our excellent service and friendly hospitality once again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,0
/10
Reviewed 12 week(s) ago
We stayed in rooms 809 & 811. The location is strategic right across from Ciwalk, the breakfast was delicious but the appearance was less than appealing, the cleanliness of the room needs to be improved. The sheets & bed cover need to be replaced because they are moldy, the walls of the room should be repainted, the AC in room 811 was leaking.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our deepest gratitude for your choice of Green Batara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for any inconvenience you may have experienced; I have forwarded your matter to the relevant department. We are honored and delighted to have provided you with a memorable stay. We sincerely hope that you and your family will return to enjoy our excellent service and friendly hospitality again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Number of reviews per page
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