Overall Ratings & Reviews Best City Hotel

Traveloka (5.086)
Other sources (3)
8,3
Very Good
From 5.086 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,3

Meal

7,8

Location

8,5

Service and Facilites

8,3

People often mention about Best City Hotel
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Staff Friendliness (41)
Distance to City Center (39)
Bedroom (34)
Bathroom (33)
Ambiance (32)
Accessibility (28)
Room Space (28)
Check-in/out Time (26)
Hotel Area (26)
Wifi (24)
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Traveler Reviews Best City Hotel

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Customer reviews
i***a
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10,0
/10
Reviewed 6 week(s) ago
Keep on getting better, stay healthy.
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H***n
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8,5
/10
Reviewed 8 week(s) ago
Great, it's really comfortable and enjoyable
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R***y
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Transit
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8,4
/10
Reviewed 8 week(s) ago
Close to Malioboro, Long Check-in Time,
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Accommodation's Reply
10 Sep 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide to our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you experienced any problems with the long check-in process. Your input and criticism will be our attention to improve in the future. We apologize that the photos you attached to your review are not photos of our room. If you could replace them with photos of our room, we look forward to welcoming you back in the future. Best Regards, Best City Hotel Management.
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S***t
icon-origin-TRAVELOKA
8,2
/10
Reviewed 13 week(s) ago
Standard service scale 1-10 yes in the number 6 lahh ... order quenbed given twin bed in one that can not fit
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Accommodation's Reply
10 Sep 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide for our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize for not being able to accommodate your request during your stay. Your input and criticism will be our concern to improve in the future. We look forward to welcoming you back in the future. Best Regards, Best City Hotel Management.
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Family friendly hotel, close to city center
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We hope that we can always improve the quality of our services and products so that our guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Nurma G.
icon-Leisure
Leisure
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9,4
/10
Reviewed 15 week(s) ago
I'm a little disturbed by the sound of someone fixing something, like the sound of a hammer, but otherwise it's safe and comfortable.
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Accommodation's Reply
03 Aug 2025
Dear Mrs. Nurma G. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We apologize if you feel a little uncomfortable with the sound of our maintenance staff. We hope that we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Dwi H. S. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and courteous. The rooms are clean, as are the bathrooms. The restaurant food is delicious. The breakfast menu is also delicious. This is a hotel with a concept that truly values its guests, making them feel welcomed. Overall, Best City Hotel is highly recommended. And... hello Best City management, please don't reply to comments like templates. It's okay to be different once in a while.
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Accommodation's Reply
03 Aug 2025
Dear Mrs. Dwi h s p. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank Mrs. Dwi for staying at Best City Hotel Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for Mrs. Dwi during her stay at our hotel, hopefully we can always improve the quality of service and product quality so that guests always feel comfortable and have a memorable experience when staying at our hotel. We thank you for your criticism, hopefully we can improve in the future. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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M***a
icon-origin-TRAVELOKA
6,4
/10
Reviewed 17 week(s) ago
For a strategic location, the room facilities are too noisy, the glass also looks rusty, the sheets also don't look clean, please follow up on the room facilities issue.
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Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide for our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you have any problems during your stay. Your input and criticism will be our concern to improve in the future. We are happy to await your arrival in the future. Best Regards, Best City Hotel Management.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
My 2nd stay here and always comfy!
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Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We hope that we can always improve the quality of our services and products so that our guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Nindya I.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 21 week(s) ago
I think the soundproofing is lacking. But everything is comfortable. The bathroom is clean, the windows can be opened, there is drinking water, free Wi-Fi, the mattress smells good, and WeTV/YouTube/Disney facilities and others are available.
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2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mrs. Nindya I. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very happy that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality and improve the facilities so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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R***u
icon-Staycation
Staycation
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8,2
/10
Reviewed 22 week(s) ago
The hotel staff is friendly. The room size is just right for two people.
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Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 22 week(s) ago
The air conditioner in the room is noisy, like a cricket, the sound is very loud, it turns on for a short while and the sound comes out, making it impossible to sleep at all.
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2 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very happy that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you, hopefully we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We apologize if during your stay you find our room air conditioner noisy, your input will make us better in the future. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
It was a nice room for staying in a good spot area. Recommended to stay!
2 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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i***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
Good for stay during vacation, strategic location, and food stores and cafes surrounding the hotel.
1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Mr./Mrs. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Mochamad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Strategic, comfortable. Maybe the property needs to be updated so it doesn't lose out to new hotels.
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Accommodation's Reply
14 May 2025
Dear Mr. Mochamad S. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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DIANBATONG
icon-origin-TRAVELOKA
8,5
/10
Reviewed 28 week(s) ago
Service and cleanliness need to be improved again.
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Accommodation's Reply
21 Apr 2025
Dear Mrs. Dian Bontang. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We always ensure that every room, food and the best service that we provide for guests are in the best condition to ensure guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you experience any problems during your stay. Do not hesitate to contact us if you need accommodation assistance. Your input and criticism will be our concern to be better in the future. We are happy to await your arrival in the future. Best Regards, Best City Hotel Management.
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A***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 30 week(s) ago
Nice as always. Tidy and neat room. Good lightning.
2 people find it helpful
Accommodation's Reply
16 Apr 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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T***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 30 week(s) ago
The food is quite delicious, the location is not too far, not too close to Malio. Note: Don't go there, it's better to rent a vehicle if you want to go to Malio. The staff are friendly.
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Accommodation's Reply
16 Apr 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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M***s
icon-origin-TRAVELOKA
8,0
/10
Reviewed 30 week(s) ago
For the staff, they are good, friendly and smiling.. Just a suggestion, in the room, please provide a mat, when you get out of the shower the whole floor is wet because there is no mat.. and the bathroom smells of cigarettes.. should be given a sign on the wall, No smoking.. The room is also not soundproof, with the next room talking a little bit, it can be heard..
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Accommodation's Reply
16 Apr 2025
. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you, We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We always ensure that every room, food and the best service that we provide for guests are in the best condition to ensure guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you experience any problems during your stay, we apologize if the room you occupy does not have a mat and smells of cigarettes. Your input and criticism will be our concern to be better in the future. We are happy to await your arrival in the future. Best Regards, Best City Hotel Management.
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Ly Shelvi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
The hotel is close to everywhere, the staff is very friendly, we were allowed to leave our bags because it was not check-in time. If you go to Jogja, it is highly recommended to book.
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Accommodation's Reply
16 Apr 2025
Dear Mrs. Ly Shelvi. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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