7,9
Pleasant
From 133 reviews
Provided by travelers on
Cleanliness

7,8

Room Comfort

7,6

Meal

7,2

Location

8,2

Service and Facilites

7,8

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Traveler Reviews Sunbirds Hotel

Number of reviews per page
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40
Customer reviews
Abdul R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 198 week(s) ago
The hotel is very comfortable and there are many interesting places nearby that can go ... the staff is efficient ... as well as quick to respond to all customer feedback.
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Nur A. C. B. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 200 week(s) ago
The room is clean and comfortable but abit noisy with people outside talking very loud and cars passing by the building.
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Chiew Chee Seng
icon-origin-TRAVELOKA
5,1
/10
Reviewed 262 week(s) ago
sticky floor, dirty bedsheet and smelly. huhu. need improvement
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Ena M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 269 week(s) ago
awesome. love the environment. will come again.
1 people find it helpful
MUHAMAD F. B. A. G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5,1
/10
Reviewed 291 week(s) ago
The receptionist is rude by investigating your backgrounds and too many personal questions.
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Ninie Z.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 292 week(s) ago
Last year and n0w new year, 2020, 2times I book and stay at sunbird hotel. Staff still not friendly, I hope the hotel takes action with a handful of employees who are proud of their customers. For this reason sunbird hotels have long wanted to be in the tourism and business industries.
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Accommodation's Reply
12 Feb 2020
Hi thanks for your feedback, I apologize to the hotel for all our shortcomings. We will make every effort to correct our mistakes, we hope to see you again
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Mizs M.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 310 week(s) ago
Hotel staff is ok, location is best near grocery store, bank, watson. Her room is ok, too.
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Shazarul S.
icon-Family
Family
icon-origin-TRAVELOKA
6,6
/10
Reviewed 311 week(s) ago
Unsatisfactory hotel worker service, right to the customer while talking to customers, please change the way you talk.
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Akmal B. M. B.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 311 week(s) ago
The hotel is comfortable and the location of the hotel can be said to be interesting as it is close to the night market.
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NADED C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5,8
/10
Reviewed 319 week(s) ago
Receptionist not friendly. No electric supply in day time (2-3pm). Room just ok.. toilet also ok.. worth with the price.. just suggest management to put friendly receptionist.. because receptionist is first impression to the hotel.
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fadris z.
icon-Family
Family
icon-origin-TRAVELOKA
6,3
/10
Reviewed 320 week(s) ago
The staff are friendly only the size of the room is quite small and only fit for the capacity of the person
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Krishnaveni Krishnaveni
icon-Business
Business
icon-origin-TRAVELOKA
6,1
/10
Reviewed 323 week(s) ago
Everything is fine..but too much of misquotes inside the room. My dad can’t sleep at night. Next time clean the room first before give to customer. Don’t do this thing next time
1 people find it helpful
RAHAYU A.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 325 week(s) ago
Nice location to stay. The room too small for me.
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Nur A.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 343 week(s) ago
The accommodation has a good location but the service is bad. Book a deluxe room with 2 single bed but was given a room with queen bed. Requested for a change but the receptionist said there's no room available but I heard her telling a walk in customer there's a 2 single bed room available. The receptionist also very rudely telling us that there's nothing she can do either we take it or leave it.
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M THANASEGAR M.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 343 week(s) ago
Good but car parking is problem.
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Rinna Rinna
icon-origin-TRAVELOKA
6,2
/10
Reviewed 348 week(s) ago
For the price that I paid it felt very expensive. The internet can't, it can only be in the lobbies and there are 3 cockroaches in the room. The bathroom is clean and the service is okay but for the condition of the room I will not stay here again.
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Ieda I.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 349 week(s) ago
very noisy early in the morning with staff voice ..shout and discussion for something..
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nor h. b. c. o.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 360 week(s) ago
Comfortable family room, close to eatery, grocery store, watson and laundry.
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Sham V.
icon-Family
Family
icon-origin-TRAVELOKA
6,2
/10
Reviewed 362 week(s) ago
Small room and no table. Water level very slow. Need to improve a lot
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NOOR A. M. A.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 364 week(s) ago
Room was clean and fine. Many shops around the hotel. Only the lady at reception needs to be honest as we asked for hairdryer but she quickly said they don’t have it there without searching. But after few hours, we asked other guy at reception and he handed over the hairdryer so fast which they placed just under the reception table.
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