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Wyndham Surabaya

Explore Wyndham Surabaya

Overall Ratings & Reviews Wyndham Surabaya

Traveloka (8.105)

Other sources (118)

8,7

Very Good

From 8.105 reviews

Provided by travelers on

Cleanliness

8,9

Room Comfort

8,9

Meal

8,6

Location

9,1

Service and Facilites

8,8

People often mention about Wyndham Surabaya

All

Room Space (260)

Distance to City Center (256)

Bedroom (237)

Staff Friendliness (220)

Bathroom (220)

Ambiance (215)

Hotel Area (195)

Accessibility (188)

Family Friendly (170)

Surroundings (167)

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Traveler Reviews Wyndham Surabaya

Number of reviews per page

20

40

Customer reviews

Z***a

Business

10,0

/10

Reviewed 2 day(s) ago

Okay good, just the food is lacking.

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E***y

Leisure

8,2

/10

Reviewed 4 day(s) ago

A pleasant place to stay 👍

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1 people find it helpful

PR

Poppy R. K.

Staycation

9,4

/10

Reviewed 4 day(s) ago

Nothing to disappoint 😊 Everything is okay.

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YR

Yulian R.

Leisure

10,0

/10

Reviewed 6 day(s) ago

Everything is comfortable... God willing, I will come here again if I go to Surabaya.

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AY

Agus Y.

Transit

9,7

/10

Reviewed 1 week(s) ago

The place, location and atmosphere are great.

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WIDI A.

Leisure

10,0

/10

Reviewed 1 week(s) ago

Nice hotel and staff. Food is good too.

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R***o

Staycation

9,4

/10

Reviewed 1 week(s) ago

In short, it's really great to stay here.

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R***a

Leisure

9,1

/10

Reviewed 1 week(s) ago

I regularly stay here when I go to Surabaya because the rooms are spacious and it's very close to the mall and cafes or Jalan Tunjungan.

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1 people find it helpful

G***t

10,0

/10

Reviewed 1 week(s) ago

Very nice and clean. The staff are also very friendly. The entire place is very clean and comfortable.

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K***i

Business

10,0

/10

Reviewed 2 week(s) ago

Wyndham is the best. Strategic in the middle of Surabaya city and very close to the most complete mall, Tunjungan Plaza.

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cn

conny n.

Staycation

9,7

/10

Reviewed 2 week(s) ago

I'll be back next time, I absolutely love this hotel. Every corner of the room and the hall smells amazing, hehe

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Verified Traveler

Staycation

10,0

/10

Reviewed 2 week(s) ago

Reference if you want to stay here again..

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Rm

Rachmita m.

9,7

/10

Reviewed 2 week(s) ago

Very impressive and enjoyable.

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R***e

Staycation

10,0

/10

Reviewed 2 week(s) ago

The most comfortable hotel for resting and calming the mind.

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R***a

Transit

9,4

/10

Reviewed 2 week(s) ago

Even though it was just a break from the trip home, I found this hotel to be okay. The room was spacious, clean, and most importantly, it had a separate bathtub and shower, so we could choose whatever we wanted. It was also close to the city center. Thank you Wyndham for the service.

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1 people find it helpful

S***A

Transit

8,9

/10

Reviewed 2 week(s) ago

Overall, it was okay, but the cleanliness was lacking. There were a few strands of hair in the bathtub drain. The mattress and bedcover were stained. They apparently forgot to replace the bottled water in the room when I arrived. The buffet was also a bit pricey compared to other 5-star hotels, but that's okay. I'll be back again, hopefully, things will improve.

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Accommodation's Reply

09 Jun 2026

Dear Valued Guest, Wyndham Surabaya is pleased to inform you that... Thank you very much for taking the time to share your experience. However, we are saddened to learn that you experienced an issue with our service. We assure you that we will take appropriate action to resolve the problem you encountered and prevent such incidents from happening again in the future. At Wyndham Hotels & Resorts, we are committed to always meeting your needs and expectations. We appreciate you taking the time to share your concerns, and we hope you will give us the opportunity to serve you better in the future. We look forward to welcoming you back to Wyndham Surabaya again. Sincerely, Wyndham Surabaya

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wiwin d. a.

8,2

/10

Reviewed 2 week(s) ago

I really like that TP is a great place to walk and exercise. It'll definitely be my go-to hotel if I ever visit Surabaya again.

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+2

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Z***a

Staycation

9,7

/10

Reviewed 2 week(s) ago

The room is very spacious, clean, friendly service, this hotel is really good for resting and I like this hotel because it is one of the hotels whose rooms are very bright with lots of lights.

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ns

nur s.

8,5

/10

Reviewed 2 week(s) ago

Best hotel! Comfortable. Large. I always give gold education seminars here. DrWaniGold

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1 people find it helpful

RO

Relaxa O.

9,1

/10

Reviewed 2 week(s) ago

The staff is friendly and helpful, the room doesn't smell even though it's a smoking room.

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