Hello Hoi. The hotel was happy to welcome his family. We acknowledge the suggestions of the family. But we still want to share some information and things when traveling and staying in hotels that guests need to note. If anything goes wrong, we will extract the camera about the problems that happened at the hotel at the family stay: Firstly, his family booked 5 rooms without windows, the hotel supported the rooms with windows as close to each other as possible for convenient transportation. Monday: Parking issues, the hotel has free parking for 4-7 car parking, not free for cars over 16 seats but there is a parking lot for guests who need to park their car near the hotel. Tuesday: The hotel lights still work normally, only when guests unplug the power card from the outlet, the electricity in the room will automatically turn off. Wednesday: The towels in the room are for bathing, but his family, exactly the room B303 used the hotel towels to clean shoes. Dirty hotel towels, we asked his family to support staff 50,000 VND charge for staff soaking washing towels. If because of this problem that makes our family unhappy about the hotel, we really apologize to the family. But the hotel also hopes that my family should review their work when using the hotel services. And the hotel also hopes that not because of such a small matter, such a hotel evaluation. Good luck for you and your family. Thank you