Hotel Asri Sumedang

Explore Hotel Asri Sumedang
8,6
Very Good
From 1.677 reviews
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Cleanliness

8,8

Room Comfort

8,7

Meal

8,1

Location

8,8

Service and Facilites

8,6

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Traveler Reviews Hotel Asri Sumedang

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40
Customer reviews
D***e
icon-Business
Business
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10,0
/10
Reviewed 7 week(s) ago
Good service, recommended, good job!
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Putut F.
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Business
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10,0
/10
Reviewed 10 week(s) ago
The best hotel in Sumedang city, the location is in one with the mall, the price is very worth it, the room size is spacious, the room and the hotel environment are clean, the breakfast menu choices are also quite a lot and the taste is delicious.
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Accommodation's Reply
13 Jan 2026
Dear Ms./Mrs. Putut, Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your review motivates us to further improve the quality of our service for all our guests. Sincerely, Nita R., Asri Sumedang
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Mardiyan G.
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Business
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8,8
/10
Reviewed 11 week(s) ago
The staff is friendly, the location is in the city center.
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Accommodation's Reply
13 Jan 2026
Dear Mr. Mardijan, Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your review motivates us to further improve the quality of our service for all our guests. Sincerely, Nita R., Asri Sumedang
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Hendra G. S.
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8,5
/10
Reviewed 13 week(s) ago
Strategic location, in Sumedang City
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Accommodation's Reply
13 Jan 2026
Dear Ms. Hendra, Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your review motivates us to further improve the quality of our service for all our guests. Sincerely, Nita R., Asri Sumedang
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A***u
icon-Leisure
Leisure
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10,0
/10
Reviewed 14 week(s) ago
This is very good and the staff is very humble.
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. A, Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your review encourages us to improve the quality of our service for all our guests. Sincerely, Nita R., Asri Sumedang
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I***e
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Leisure
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8,8
/10
Reviewed 18 week(s) ago
It was simple hotel in good locations. But basic utilities such as hair dryer was not available
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. I., Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your feedback motivates us to further improve the quality of service for all our guests. Sincerely, Nita R., Asri Sumedang
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R***y
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Staycation
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9,4
/10
Reviewed 20 week(s) ago
Friendly staff, good hotel cleanliness, and strategic location within the mall area. A great hotel choice when in Sumedang.👍
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. R., Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We are delighted to hear that you were satisfied with your stay and enjoyed the facilities at Asri Sumedang Hotel. Your review motivates us to further improve the quality of our service for all our guests. Sincerely, Nita R., Asri Sumedang
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Aisyah W. K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
I like the tree, the staff is friendly.
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Accommodation's Reply
13 Jan 2026
Dear Aisha, Thank you for choosing Asri Sumedang Hotel in Sumedang. We are delighted to hear that you enjoyed your stay and the amenities at our hotel. Your valuable feedback is a great driving force for us to provide better service to all our guests. Sincerely, Nita R. Asri Sumedang
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Rini S.
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Leisure
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9,4
/10
Reviewed 27 week(s) ago
Everything is okay, it's a shame the cleanliness of the towels is really bad, they need treatment to clean the towels so they can be clean and white again. I hope the hotel will pay attention to this.
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2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Ms. Rini, Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We will take note of any inconvenience you may have experienced and will assess your feedback. Your comments motivate us to improve the quality of service for all our guests. Sincerely, Nita R., Asri Sumedang
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Maria S.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 30 week(s) ago
Everything was substandard, including the towels, which should be white. The sheets and pillowcases, which should be white, were all cream-colored and clearly outdated, unsuitable for a hotel of this class and price. The corners of the pillowcases and towels were torn. Efficiency was okay, but it shouldn't be like that. There were only cups in the room. When I asked to borrow a regular glass, they came back with another cup, claiming they didn't have one. Really? Is this the class of hotel in Sumedang's largest mall?
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Maria, Thank you for choosing Asri Samadam Hotel for your Samadam stay. We are constantly striving to improve our services and apologize for any inconvenience this may cause. Your valuable feedback is a great motivation for us to continually improve our services and provide better service to all our guests. Sincerely, Nita R. Asri Samadam
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David C. G.
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Staycation
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9,4
/10
Reviewed 33 week(s) ago
I like this hotel in the center of Sumedang. Joined with the best mall in Sumedang. The service is very good and friendly. From security, check-in staff, breakfast staff and also cleaning service. Just a little input, it looks like the room needs to be renovated to be fresher. There are some parts of the wall that have faded paint and look leaky. And from the parking side, because it joins the best mall in Sumedang, there should be a dedicated parking lot for customers who stay overnight. So it's not difficult in the process of carrying suitcases to enter the hotel area. Overall I am satisfied. Thank you
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Tantra E. P.
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Business
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10,0
/10
Reviewed 33 week(s) ago
So far it's been quite satisfying
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Tantra E. P.
icon-Business
Business
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10,0
/10
Reviewed 33 week(s) ago
So far it's been quite satisfying
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S***t
icon-Staycation
Staycation
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9,7
/10
Reviewed 35 week(s) ago
Friendly hotel staff, room service is very fast when needed.
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agus s.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 38 week(s) ago
Suitable for transit and bringing family. Also entertainment in the mall
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N***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 41 week(s) ago
comfortable hotel and easy access to the mall
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I***a
icon-Staycation
Staycation
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9,7
/10
Reviewed 44 week(s) ago
Overall ok, input for the towels, maybe they can be replaced with newer ones, thanks
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d***a
icon-Leisure
Leisure
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9,4
/10
Reviewed 45 week(s) ago
quite good.. quite comfortable.. and nice because it's inside the mall.. only when the mall is closed it's a bit complicated, especially if you check out at dawn.. getting out of the parking lot is difficult because there's no one guarding it.. anyway, it's probably the best in Sumedang..
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5 people find it helpful
d***a
icon-Business
Business
icon-origin-TRAVELOKA
7,8
/10
Reviewed 47 week(s) ago
The place is nice and strategic inside the hotel, but it's hard to find on the 1st floor and if you bring a lot of stuff you have to go inside first through the mall tenants 😅 not directly connected to the car. Literally inside the mall. Go inside first about 100m, call the bell boy then they will carry you if you can't get a trolley. Again, a hotel that is quite expensive & good in SMDG, TOWELS? uhhh so yellow, the doormat and towels are the same dull color. Pliss. I even bought new towels at the supermarket downstairs. Including mattresses, pillows, etc. to buying cloths to cover the dirt. 1 more thing that was disappointing, during breakfast, the rice was cold 😭😭😭😭 only the side dishes were warm. It would be better if the rice was hot, the side dishes were cold, it's okay
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3 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Mr. and Mrs. D., Thank you for choosing Asri Sumedang Hotel as your accommodation in Sumedang. We will take note of any inconvenience you may have experienced. Your feedback is a great motivator for us to improve the quality of service for all our guests. Sincerely, Nita R., Asri Sumedang
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Roidah
icon-origin-TRAVELOKA
10,0
/10
Reviewed 53 week(s) ago
Nice and comfortable. Close to the mall too.
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